Chief of Staff (Part Time)

The Chief of Staff at uConnect is responsible for optimizing the functionality of the Executive Leadership Team (ELT), driving strategic priorities, and managing key projects. This includes facilitating executive collaboration, improving communication protocols, and ensuring that workflows are efficient and effective. You'll work closely with the CEO to navigate cross-functional initiatives and eliminate administrative frictions.

To thrive in the Chief of Staff (Part Time) role at uConnect, candidates should have experience in operations, strategy, or administrative positions associated with an executive team, ideally in a high-growth SaaS environment. Strong project management skills, the ability to communicate complex ideas succinctly, and a demonstrated high-level emotional intelligence are essential for success in this role.

At uConnect, the Chief of Staff will be immersed in a remote work environment that is mission-driven and collaborative. Our culture values teamwork, innovation, and a commitment to improving access to career services. You'll be part of a supportive atmosphere where people come first and every contribution is appreciated, contributing to meaningful outcomes for students and institutions alike.

The compensation for the Chief of Staff (Part Time) at uConnect ranges from $62,000 to $72,000 per year, or if you prefer, it can be paid hourly at a rate of $60 to $70 per hour. In addition, you'll benefit from sick time and a 401k plan, adding to a competitive benefits package.

The Chief of Staff plays a critical role in supporting executive decision-making at uConnect by managing the planning and scheduling of key ELT meetings, including quarterly offsites and annual company meetings. By ensuring that these meetings are well-organized and productive, you facilitate better communication and collaboration among the executive team, leading to informed decision-making.

When tackling process optimization, it's essential to provide specific examples of how you've identified bottlenecks and streamlined workflows. Discuss the methods you used to gather feedback from team members and the metrics you applied to measure improvements, illustrating your impact on productivity.

Addressing conflicting priorities effectively requires strong communication and organizational skills. Share a scenario where you successfully balanced multiple high-stakes projects, detailing your approach to setting priorities and engaging stakeholders to reach consensus on timelines.

The ability to maintain high emotional intelligence is pivotal for a Chief of Staff. Emphasize the importance of adaptability, effective communication, and the ability to build trust among various stakeholders. Share an instance where your EQ helped facilitate a tough conversation or a crucial decision.

Handling sensitive information is a key aspect of the Chief of Staff role. Highlight your experience in maintaining confidentiality and demonstrating discretion, perhaps drawing from previous roles where you managed executive communications or strategic plans.

Discuss your approach to team efficiency, showcasing specific strategies like introducing collaborative tools or regular check-ins for accountability. Mention how you've used data to track performance and make necessary adjustments to keep projects on track.

When discussing stakeholder management, provide insights into your communication techniques. Describe how you ensure that all voices are heard and how you handle feedback constructively, fostering a collaborative environment driven by shared goals.

Sharing your proficiency in project management tools is vital. Discuss the tools you've used in previous roles, how they helped streamline operations, and your experience in leading teams through their implementation for better productivity.

Illustrate your ability to enhance communication through a specific project example. Detail the methods you employed to create alignment between teams, such as regular updates, feedback loops, and inclusive planning sessions to ensure everyone was on the same page.

Aligning the ELT's goals with the company's vision entails thorough understanding and strategic planning. Share how you would facilitate discussions to ensure each goal supports the broader mission of uConnect and establish KPIs to track progress towards these unified objectives.

Keeping projects on track and within budget is key. Explain your strategies for project oversight, including regular status checks, stakeholder updates, and using budgeting tools to monitor expenses, ensuring you remain aligned with project goals from inception to completion.