Cash Posting Specialist

As a Cash Posting Specialist at CommonSpirit Health, your primary responsibilities will include accurately posting payments to accounts receivable, applying denials, and ensuring all overpayments are researched and resolved. You will also maintain communication across various divisions and manage miscellaneous cash postings to the correct GL numbers, helping achieve department goals.

To become a Cash Posting Specialist at CommonSpirit Health, you should have a High School diploma or GED and at least six months of clerical experience in an office environment, preferably in a hospital or clinic setting. Basic math skills, knowledge of accounting principles, and familiarity with insurance billing applications will greatly support your success in this role.

CommonSpirit Health is committed to the professional growth of its employees, including Cash Posting Specialists. You’ll have access to ongoing training opportunities, participation in performance improvement activities, and the chance to attend staff meetings that help enhance your skills while fostering a culture of excellence and collaboration within the organization.

As a Cash Posting Specialist at CommonSpirit Health, you can expect a collaborative and fast-paced work environment. You will be part of a supportive team that values communication, quality of work, and innovation, while also working to meet productivity standards for posting payments and resolving claims efficiently.

As a Cash Posting Specialist with CommonSpirit Health, you can expect a robust benefits package that includes health, dental, and vision insurance, FSA matching, retirement plans, paid vacation, adoption assistance, and eligibility for annual bonuses. We prioritize employee well-being just as much as our patient care.

When answering this question, draw on specific examples from your past experiences where you successfully posted payments and addressed discrepancies. Highlight your attention to detail and any systems or software you utilized to ensure accuracy in your work.

Explain your organizational strategies, such as prioritizing tasks based on deadlines or importance. You can also mention any tools or techniques like to-do lists, calendar reminders or any specific software that aids your productivity in maintaining focus amidst multiple tasks.

Discuss the importance of double-checking entries and maintaining an organized workflow. You might mention reviewing remittance advice against account data for accuracy and any previous experiences where your thoroughness helped rectify potential errors.

In your answer, express your basic understanding of coding principles related to healthcare billing. You might mention the importance of interpreting Explanation of Benefits (EOB) documentation effectively and how it relates to cash posting practices.

Provide an example where clear communication was essential in resolving a misunderstanding or disagreement. Emphasize your commitment to professionalism and the importance of active listening while maintaining a collaborative approach.

When answering this question, highlight your proficiency in Microsoft Office, specifically Outlook, Word, and Excel. Share any relevant experiences using these tools in your previous jobs to complete tasks effectively and efficiently.

In your response, illustrate a specific situation where you spotted an overpayment or other errors in your work. Explain the steps you took to address the issue and how it played a role in achieving a successful resolution.

Discuss strategies you employ to maintain focus and motivation, such as setting small goals, rewarding yourself upon completion of tasks, or finding unique ways to enhance your workflow to keep the work engaging.

Share your thoughts on qualities such as attention to detail, strong communication, and teamwork. Discuss how these qualities are paramount in ensuring accuracy in financial processes within the healthcare context.

Highlight the importance of adhering to established protocols and guidelines. Mention how you would familiarize yourself with CommonSpirit Health’s policies and procedures and ensure that your work aligns with those standards.