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Client Service Representative - job 3 of 4

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Overview

Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

We are currently hiring for a Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals.

A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts.

Salary Range

The salary range for this position is $17.00/Hr. - $27.50/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

Our ideal candidate will possess the following skills:

High school diploma or GED required
2-3 years of cash handling experience
Excellent customer service skills
Excellent balancing record
Good organizational skills and attention to detail
Ability to lift heavy boxes of coin

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team!

Average salary estimate

$46280 / YEARLY (est.)

min

max

$35360K

$57200K

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What You Should Know About Client Service Representative, UNAVAILABLE

At Old National Bank in Frankfort, we're excited to welcome a new Client Service Representative to our energetic team! Since 1834, we're proud to have been a cornerstone in our communities, committed not only to our clients' financial success but also to the welfare of the community itself. In this role, you will be at the forefront of customer service, playing a pivotal role in helping clients navigate their banking needs and achieve their financial goals. You'll engage with customers to introduce them to our range of bank products and services while processing transactions with precision and efficiency. Your ability to manage customer relations will shine as you assist in resolving any issues that arise. You'll also take on responsibilities such as managing the banking center vault and ensuring cash flow and record-keeping are maintained flawlessly. If you're a detail-oriented individual with a passion for helping others and possess a high school diploma or GED along with 2-3 years of cash handling experience, we want to meet you! We offer a competitive salary and a comprehensive benefits package that includes medical, dental, vision, 401K, and professional development opportunities. Join us, and let's shape the future of finance together with optimism, agility, and inclusiveness at Old National Bank!

Frequently Asked Questions (FAQs) for Client Service Representative Role at UNAVAILABLE

What are the responsibilities of a Client Service Representative at Old National Bank?

As a Client Service Representative at Old National Bank, you'll engage with customers to introduce banking products and services, process transactions, resolve customer relations issues, manage the banking center vault, and possibly open new accounts. This role is integral to delivering exceptional customer service and financial guidance.