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Medical Assistant Chandler - job 3 of 4

Overview

Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic research and leadership roles.DHMG is also heavily involved in preparing tomorrows healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Healths mission and St. Josephs guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised.Look for us on Facebook and follow us on Twitter.For the health of our community ... we are proud to announce that we are a tobacco-free campus

Responsibilities

As our Medical Assistant at Dignity Health Medical Group, now part of CommonSpirit Health formed between Catholic Health Initiative and Dignity Health,  you’ll keep the day running smoothly and efficiently for your patients and clinical team. You’ll take the lead on proactively preparing patient charts- ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have multiple patients daily  depending on the number of physicians are on-site.  Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients - not your previous experience in healthcare.  A Medical Assistant II provides basic level of patient care and treatments.

 

  • Assists with obtaining vital signs, documents chief complaint and all actions taken.
  • Alerts physician of problems/concerns/abnormalities
  • Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel.
  • Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician.
  • Obtains lab specimen and fills out requisitions completely and accurately. 
  • In addition to the above, the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary.
  • Obtains authorization for referral (normally in small clinics).
  • Conducts front desk duties such as registration, check-in and scheduling of patients.

 

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000.

Qualifications

MINIMUM

High School Diploma or G.E.D. and a graduate of a Medical Assistant Program or completion of an U.S. Armed Forces medical services training program. Candidates who completed a program prior to February 2, 2000 can satisfy the minimum education requirements by providing evidence of direct supervision by the same physician, physician group, or physician assistant for a minimum of 2000 hours to satisfy the minimum education requirements.

Demonstrated experience with computer program utilized for checking-in and scheduling patients required.

Current American Heart Association Basic Life Support certification - Nat'l 

 

PREFERRED 

Previous MA experience highly preferred.

Electronic Medical Record (EMR) experience

Previous experience in designated specialty

Bilingual skills

 

What You Should Know About Medical Assistant Chandler, UNAVAILABLE

Are you looking for a fulfilling opportunity as a Medical Assistant? Join us at Dignity Health Medical Group in Chandler, where you'll play a crucial role in supporting our healthcare team and providing exceptional care to our patients. As a Medical Assistant, your day will be dynamic and rewarding, as you manage patient charts, obtain vital signs, and assist our physicians with various procedures. Your enthusiasm for helping others and commitment to patient care are the keys to your success in this role. You’ll have the chance to constantly learn and grow with us, interacting with various patients and contributing to a positive healthcare experience. You don’t need extensive healthcare experience to start—what matters most is your empathy and ability to work efficiently. At Dignity Health Medical Group, we're also dedicated to your professional development, offering an Education Benefit program that supports your educational and career advancement goals. With the support of our team, you’ll gain invaluable experience in a vibrant, compassionate healthcare environment. If you’re ready to embark on a rewarding career in medical assistance and make a real difference in the lives of others, we encourage you to apply and join our mission of providing innovative clinical care while fostering a culture of health and wellness for our community.

Frequently Asked Questions (FAQs) for Medical Assistant Chandler Role at UNAVAILABLE
What are the responsibilities of a Medical Assistant at Dignity Health Medical Group?

As a Medical Assistant at Dignity Health Medical Group, your responsibilities include preparing patient charts, obtaining vital signs, and assisting physicians with patient care. You'll alert doctors to any concerns, assist with patient history, perform simple procedures, and manage front desk tasks like registration and scheduling.

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What qualifications are required for the Medical Assistant position at Dignity Health Medical Group?

To qualify as a Medical Assistant at Dignity Health Medical Group, candidates need a High School Diploma or G.E.D., completion of a Medical Assistant Program, or U.S. Armed Forces training. Certification in Basic Life Support and experience with electronic medical records are also important.

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Is previous experience necessary for the Medical Assistant role at Dignity Health Medical Group?

While previous Medical Assistant experience is preferred, it is not required for the role at Dignity Health Medical Group. We value your enthusiasm, compassion, and ability to help others, which can be more important than prior experience in healthcare.

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What kind of training does Dignity Health Medical Group provide for Medical Assistants?

Dignity Health Medical Group offers comprehensive training for Medical Assistants to ensure they are well-prepared in various aspects of patient care, including chart preparation, vital sign checks, and assisting with medical procedures in a fast-paced environment.

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What benefits are offered for Medical Assistants at Dignity Health Medical Group?

Dignity Health Medical Group offers several benefits for Medical Assistants, including an Education Benefit program for debt relief and student loan assistance after 180 days of employment, as well as opportunities for professional growth and development within the organization.

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Common Interview Questions for Medical Assistant Chandler
How would you handle a situation where a patient is anxious or upset?

When faced with an anxious or upset patient, it’s essential to remain calm and empathetic. I would listen actively to their concerns, reassure them, and provide clear information about what to expect during their visit. Building rapport and trust can significantly ease their stress.

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What are the most important skills a Medical Assistant should have?

Key skills for a Medical Assistant include strong communication, organizational abilities, attention to detail, and empathy. Being able to multitask and adapt quickly are also crucial in a fast-paced healthcare setting, ensuring that patient care is prioritized.

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Describe your experience with electronic medical records (EMR).

I have experience using EMR systems for scheduling, patient check-ins, and documenting patient interactions. I understand the importance of accurately entering data to enhance patient care and streamline communication within the healthcare team.

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How do you prioritize tasks during a busy day?

I prioritize tasks by assessing urgent patient needs first, then organizing remaining responsibilities based on their importance and deadlines. This order ensures that every patient receives timely care while keeping the workflow efficient.

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Can you give an example of a time you worked as part of a team in a healthcare setting?

In my previous role, I collaborated closely with physicians, nurses, and other staff to ensure seamless patient care. We held regular team meetings to discuss patient needs and streamline processes, which enhanced our overall efficiency and patient satisfaction.

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What would you do if you made an error while documenting patient information?

If I made an error, I would immediately acknowledge it and correct the mistake in the system, documenting both the error and correction process. Transparency is important in healthcare, and reporting issues helps the team maintain the quality of care.

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How would you assist a physician during a patient examination?

During a patient examination, I would ensure the exam room is prepared with all necessary instruments, assist with obtaining vital signs, and provide relevant patient history. My goal would be to make the examination as smooth as possible for both the physician and the patient.

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What motivates you to work in the healthcare field?

My motivation comes from the opportunity to make a difference in patients' lives. Being part of a team that provides compassionate care and supports patients through their health journeys is incredibly rewarding.

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How do you ensure patient confidentiality?

I understand the critical importance of patient confidentiality and follow all HIPAA regulations. I ensure that sensitive information is only shared with authorized personnel and is protected both electronically and physically at all times.

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What do you expect from a workplace as a Medical Assistant?

I expect a positive, supportive environment where teamwork and communication are valued. Continuous learning opportunities and access to professional development resources are also important to help me grow in my role as a Medical Assistant.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 19, 2025

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