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APPLICATION SYSTEM ANALYST II

Company Description

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.

Job Description

  1. Performs complex analysis, design, development, testing and support services for assigned application applications.
  2. Responsible for and oversees day to day tracking and follow-up on issues and questions of daily operations.
  3. Participates in and oversees applications analysis and impact analysis of new or different applications, processes or changes.
  4. Provides advanced application support and guidance to end users and provides technical guidance to less experienced personnel. Serves as a point of contact for application problems. Assesses problems and identify resolutions.
  5. Develops testing scripts and participates in testing.
  6. Makes recommendations with some guidance and provide alternatives with regards to various development and support initiatives.
  7. Prepares written documentation of various types; application documentation, analytical reports, functional specifications, training manuals, status reports, etc.
  8. This is a Hybrid position that requires traveling to various UMMS Member Organizations.

Qualifications

  • Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience required. Additional Certifications may be required.
  • Three years progressively responsible experience in information applications, including one year performing programming or applications analysis or equivalent, such as business analysis, is required. Experience as a provider, clinician or ancillary services in the implementation of a system as a subject matter expert or super user may be substituted.
  • Experience working in a healthcare environment is preferred
  • Demonstrates competence in analysis and problems solving principles with emphasis in user relations, data gathering techniques and management information applications is required.
  • Demonstrates ability to develop technical specifications for all aspects of applications, and familiarity with problem analysis, hardware/software configurations and application integration.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: $33.36-$44.33
Other Compensation (if applicable):
Review the 2024-2025 UMMS Benefits Guide

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CEO of University of Maryland Medical System
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Mohan Suntha, MD, MBA
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Average salary estimate

$38845 / YEARLY (est.)
min
max
$33360K
$44330K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About APPLICATION SYSTEM ANALYST II , University of Maryland Medical System

The University of Maryland Medical System (UMMS) is looking for a motivated Application System Analyst II to join our dynamic team in Columbia, MD. In this role, you will navigate the exciting world of healthcare technology, performing complex analysis, development, and support services for various applications that are crucial to our healthcare delivery system. Your day-to-day responsibilities will involve tracking issues and providing advanced support to end users, which means your problem-solving skills will truly shine. You'll also analyze new applications and processes, producing valuable insights that enhance how we serve our patients and partners. With a focus on collaboration, you'll work closely with less experienced staff, guiding them and serving as a key point of contact for application challenges. As part of your responsibilities, you will develop testing scripts and ensure robust application functionality through meticulous testing. The best part? This is a hybrid position, allowing you to connect with various UMMS Member Organizations and make a notable impact across our healthcare landscape. If you hold a Bachelor's degree in a health, science, or business field and have at least three years of relevant experience in information applications, we’d love to hear from you. Join us in elevating patient care through innovative technology and compassionate service!

Frequently Asked Questions (FAQs) for APPLICATION SYSTEM ANALYST II Role at University of Maryland Medical System
What are the daily responsibilities of an Application System Analyst II at the University of Maryland Medical System?

As an Application System Analyst II at the University of Maryland Medical System, your daily responsibilities will include overseeing the tracking and resolution of application-related issues, conducting impact analyses on new applications, and providing support to end users. You will also be involved in developing testing scripts and ensuring that applications function properly, alongside creating detailed documentation for different application aspects.

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What qualifications do I need to apply for the Application System Analyst II position at UMMS?

To apply for the Application System Analyst II position at the University of Maryland Medical System, you will need a Bachelor's degree in a health, science, or business field, or equivalent professional experience. Additionally, you should have at least three years of progressively responsible experience in information applications, including one year specifically in programming or applications analysis.

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Is experience in healthcare important for the Application System Analyst II role at UMMS?

Yes, experience in the healthcare environment is preferred for the Application System Analyst II role at the University of Maryland Medical System. This background will help you understand the specific needs and challenges faced in healthcare IT, thus enhancing your ability to support the organization effectively.

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What kind of support will I provide as an Application System Analyst II at UMMS?

As an Application System Analyst II at the University of Maryland Medical System, you will provide advanced application support to end users. This includes troubleshooting application problems, guiding users through the application features, and delivering technical guidance to less experienced team members, empowering them to resolve issues independently.

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What is the compensation range for the Application System Analyst II position at UMMS?

The compensation range for the Application System Analyst II position at the University of Maryland Medical System is between $33.36 and $44.33 per hour. Additional compensation can be found in the UMMS Benefits Guide, which outlines various benefits available to employees.

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Common Interview Questions for APPLICATION SYSTEM ANALYST II
Can you describe your experience with applications analysis in a healthcare setting?

When answering this question, highlight any previous roles in which you analyzed applications within a healthcare context. Discuss specific projects where you identified user needs, collaborated on solutions, or enhanced application functionality. Use metrics or outcomes to illustrate your impact.

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How do you approach problem-solving when faced with application issues?

Share your systematic approach to problem-solving. Discuss your method of assessing the issue, gathering data, collaborating with team members, and implementing a solution. Emphasize your ability to remain calm under pressure and your commitment to finding resolutions efficiently.

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What tools do you use for application testing and documentation?

Discuss the specific tools and frameworks you are familiar with for application testing and documentation. Whether it's automated testing software, issue tracking tools, or documentation platforms, share examples of how you have utilized these tools effectively in previous roles.

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How do you prioritize multiple application support requests?

Explain your strategy for prioritizing support requests, such as using urgency, impact on users, or critical system functions as criteria. Provide an example from your experience where you successfully managed competing priorities and delivered timely resolutions.

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What is your experience with developing testing scripts?

Describe your experience with developing testing scripts, including any specific methodologies you used. Highlight a project where your testing contributed to the overall success of an application launch or improvement, detailing your role and the results achieved.

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How do you keep yourself updated with the latest trends in application development?

Share the resources and methods you use to stay informed about developments in application analysis and healthcare technology. This may include following industry leaders, participating in webinars, or belonging to professional organizations that focus on IT in healthcare.

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Can you give an example of how you improved a process related to application support?

Prepare a specific example that demonstrates how you identified an inefficiency in application support and took steps to improve it. Discuss the changes you implemented, how you engaged with team members, and the measurable outcomes that followed.

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What role does communication play in your work as an Application System Analyst II?

Highlight the importance of communication in your role, including how you interact with users, team members, and stakeholders. Provide examples of effective communication strategies you’ve used to ensure clear understanding of application requirements and issue resolutions.

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What APIs or integration tools are you familiar with?

Mention specific APIs or integration tools you have worked with in past roles. Explain how you have utilized these tools for application integration and the outcomes of such integrations, emphasizing your technical competence and problem-solving skills.

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Why do you want to work at the University of Maryland Medical System?

Convey your motivation for wanting to work at UMMS by discussing the organization's commitment to innovative healthcare and community service. Relate it to your personal values and how you believe your skills will contribute to their mission of providing quality care.

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We dedicate every day to providing a better state of care in Maryland. We are committed to strengthening the social fabric of our communities with high quality care centered on patients and their families, and our size and geographical reach all...

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Full-time, hybrid
DATE POSTED
January 4, 2025

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