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Keyholder (PT) - Nebraska Crossing - job 1 of 2

"Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Gretna, NE. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.

CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!

Responsibilities

  • Create and ensure a cohesive work environment that inspires engagement of associates
  • Possess the UNTUCKit CORE values
  • Confidently execute UNTUCKit University training and participate in daily chat-in activities
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers’ needs and provide assistance and information on product features
  • Create a fun, relaxed environment for customers to feel comfortable shopping
  • Maintain stock room
  • Open and close the store
  • Actively maintain a tidy sales floor
  • Remain knowledgeable on products offered and discuss available options
  • Cross sell products
  • Team up with co-workers to ensure proper customer service
  • Be a vital part of brand decisions with customer feedback and observations
  • Proven work experience as a Sales Associate
  • Basic understanding of sales principles and customer service practices
  • Proficiency in Apple products and G-suite, Omni-channel POS systems
  • Solid communication and interpersonal skills
  • Customer service focus
  • Ability to work in the store alone
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
  • High school degree
  • Part Time: Hours may vary.

  • Retirement Plan (401k)
  • Paid Time Off ( & Public Holidays)
  • Training & Development
  • Casual working environment
  • Wellness Resources
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What You Should Know About Keyholder (PT) - Nebraska Crossing, UNTUCKit

Are you passionate about retail and looking for a part-time position? Join the team at Nebraska Crossing as a Keyholder! Based in Gretna, NE, this role is perfect for someone with previous management experience and extensive knowledge of retail operations. As a Keyholder, you’ll not only be responsible for opening and closing the store but also for creating an inviting atmosphere for our customers. With UNTUCKit’s core values at the heart of our operations, you’ll inspire your colleagues to be kind, own their responsibilities, work together, communicate effectively, mentor others, and, most importantly, have fun while doing it! Your day-to-day tasks will include maintaining a tidy sales floor, assisting customers with their shopping needs, and sharing your knowledge of our products. A solid understanding of customer service practices and technology, including Apple products and Omni-channel POS systems, will be essential in delivering high levels of customer satisfaction. Flexibility in your schedule is key, as retail hours may involve evenings, weekends, and holidays. If you’re ready to take on a role that values professional growth, teamwork, and a commitment to customer satisfaction, we’d love to hear from you. Join us at Nebraska Crossing and help create an enjoyable shopping experience for all!

Frequently Asked Questions (FAQs) for Keyholder (PT) - Nebraska Crossing Role at UNTUCKit
What are the responsibilities of a Keyholder at Nebraska Crossing?

As a Keyholder at Nebraska Crossing, your primary responsibilities include opening and closing the store, maintaining a tidy sales floor, and providing excellent customer service. You will manage daily operations to create a welcoming environment, handle stockroom organization, and assist customers with their needs. Your contribution to team dynamics and brand decisions based on customer feedback will be crucial.

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What qualifications are needed to be a Keyholder at Nebraska Crossing?

To be a Keyholder at Nebraska Crossing, you should have a high school diploma, previous management experience, and a solid understanding of retail sales and customer service practices. Proficiency in using Apple products and Omni-channel POS systems, along with strong communication and interpersonal skills, will also be essential in this role.

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What is the work environment like for a Keyholder at Nebraska Crossing?

The work environment for a Keyholder at Nebraska Crossing is casual yet professional, fostering a culture that encourages kindness, teamwork, and effective communication. You will be part of a fun and engaging atmosphere where mentoring and collaboration are highly valued, allowing you to thrive both personally and professionally.

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What kind of training and development does Nebraska Crossing provide for Keyholders?

Nebraska Crossing places a strong emphasis on training and development for Keyholders. You will receive comprehensive training through UNTUCKit University, equipping you with the necessary skills to excel in your role. Ongoing support is provided through daily chat-ins with the team, ensuring you feel confident and motivated.

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What flexible scheduling options are available for Keyholders at Nebraska Crossing?

Keyholders at Nebraska Crossing enjoy flexible scheduling, ideal for those with varying commitments. The retail hours may involve working days, evenings, weekends, and holidays, allowing you to adapt your work-life balance while still meeting the operational needs of the store.

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Common Interview Questions for Keyholder (PT) - Nebraska Crossing
What strategies do you use to motivate your team as a Keyholder?

When answering this question, it's effective to mention creating a positive work environment where team members feel valued and empowered. Highlight your approach to mentorship and how you celebrate team successes to boost morale.

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Can you describe a time when you provided excellent customer service as a Keyholder?

Provide a specific example that emphasizes your ability to assess customer needs and offer tailored solutions. Focus on how you handled the situation, your communication skills, and the positive outcome.

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How do you prioritize multiple tasks while managing a retail store as a Keyholder?

Discuss your organizational skills and techniques to stay focused, such as using checklists or time management apps. Emphasize your ability to delegate tasks and communicate with your team effectively.

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What do you consider to be your biggest challenge as a Keyholder and how would you address it?

Address a common challenge, such as managing a busy store during peak hours. Discuss your approach to keeping calm, providing excellent service, and ensuring your team remains efficient during high-pressure times.

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How would you handle a difficult customer situation as a Keyholder?

Explain your approach to conflict resolution, emphasizing active listening, patience, and the importance of finding a win-win solution. Provide an example to showcase your skills in this area.

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What is your experience with retail sales principles?

Share your understanding of retail sales principles, including customer engagement, upselling techniques, and product knowledge. Mention any previous roles where you've successfully implemented these techniques.

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How do you stay updated about NEW products and features at UNTUCKit as a Keyholder?

Discuss your proactive strategies for staying informed, such as participating in training sessions, reading company updates, and collaborating with team members to share knowledge about new products.

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Can you explain how you would build a rapport with your team as a Keyholder?

Highlight the importance of open communication, regular check-ins, and team-building activities. Share examples of how you create a supportive environment that encourages feedback and fosters relationships.

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What role does teamwork play in your daily responsibilities as a Keyholder?

Emphasize that teamwork is crucial for providing exceptional customer service and maintaining an efficient store operation. Talk about how you collaborate with your team to achieve common goals.

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How do you handle scheduling challenges or unexpected absences as a Keyholder?

Discuss your problem-solving skills and flexibility. Highlight how you would communicate with your team and management to ensure that staff coverage remains consistent during unexpected situations.

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Co-founders Chris Riccobono and Aaron Sanandres launched UNTUCKit back in 2011, frustrated by button-down shirts that looked sloppy when worn untucked. Founded on the premise that men can dress casually and still look sharp, the brand abides by th...

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Part-time, on-site
DATE POSTED
January 10, 2025

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