Sales Associate (PT) - King of Prussia

As a Sales Associate (PT) at UNTUCKit in King of Prussia, your key responsibilities include ensuring high customer satisfaction through excellent sales service, understanding customer needs, and providing information about our products. You'll also create a fun and inviting shopping atmosphere, maintain the tidiness of the sales floor, and own personal sales goals as part of a collaborative team environment.

To qualify for the Sales Associate (PT) position at UNTUCKit, you should have prior retail or customer service experience, solid communication skills, and a high school diploma. A basic understanding of sales principles and comfort with Apple technology and omnichannel POS systems are also essential to succeed in this role.

As a Sales Associate (PT) at UNTUCKit, you can expect a casual and enjoyable work environment where teamwork and communication are highly valued. The core values of the company emphasize kindness and fun, making it an exciting place to engage with customers while collaborating with colleagues.

Yes, flexible scheduling is a requirement for the Sales Associate (PT) role at UNTUCKit. You may be expected to work days, evenings, weekends, and holidays, based on store and company needs. Dependable attendance and punctuality are also crucial to ensure a smooth operation.

Sales Associates at UNTUCKit enjoy various benefits, including a retirement plan (401k), paid time off, wellness resources, and opportunities for training and development. These benefits help support your work-life balance and professional growth within the company.

In dealing with difficult customers, I would remain calm and empathetic. I’d listen to their concerns without interrupting, acknowledge their feelings, and offer solutions that reflect our company’s commitment to excellent customer service. Showing genuine care can turn their experience around.

I have previous experience working in retail where I interacted with customers daily, assisting them with their needs while emphasizing product knowledge. I also prioritized maintaining a clean and organized store environment, which I believe is crucial for customer satisfaction.

I admire UNTUCKit's unique approach to casual wear and the focus on providing a relaxed shopping atmosphere. The company's core values resonate with me, and I believe I would thrive in an environment that emphasizes kindness, teamwork, and fun.

During slower periods, I stay motivated by focusing on my goals and looking for ways to improve the store's presentation. I also take this time to engage with coworkers, build team morale, and prepare for busier times by learning more about product features.

To ensure customer satisfaction, I prioritize active listening to truly understand their needs, provide helpful product knowledge, and follow up to make sure they leave happy. Creating a friendly atmosphere and being attentive is crucial to making every customer feel valued.

I prioritize tasks by assessing immediate customer needs first, ensuring they receive prompt service. After that, I focus on restocking shelves and tidying the sales floor. Keeping a well-organized list enables me to balance multiple responsibilities effectively.

I have experience using various point-of-sale systems, including Apple technology and Omnichannel POS systems. I’m comfortable with transactional processes and can quickly adapt to new technologies, which is essential for providing excellent service.

In my previous role, my team often collaborated on sales initiatives. We would hold regular meetings to share ideas and implement strategies; I played a role in mentoring newer staff members and supporting their development, fostering a strong team dynamic.

I view feedback as an opportunity for growth, whether positive or constructive. I take it seriously, implementing suggestions where possible, and I ask clarifying questions to ensure I understand how to improve my performance effectively.

My personal sales goals involve consistently exceeding sales targets. I plan to achieve them through proactive customer engagement, product knowledge, and tailoring my approach to customers’ needs. This, combined with a positive attitude, will drive my success.