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Enterprise Event Planner (Mid-level)

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Enterprise Event Planner, you will conceptualize, plan, coordinate, and deliver successful Enterprise events that support and demonstrate USAA's mission while meeting event deliverables. Primary duties are focused on developing long-term, detailed project plans, locating and securing event location, vendor relationship management, coordinating event participation, and driving relevant protocol and brand standards while mitigating reputational risks.

This role will be based in the Chesapeake, VA home office and plan events for both the Chesapeake and Charlotte, NC regional offices. Expect to travel to Charlotte once a month. When in the Chesapeake, you are working in the office 4 days per week. Relocation assistance is not available for this position.

What you'll do:

  • Plans, manages, and executes moderately complex Enterprise-wide events with moderate visibility and brand impact.
  • Develops detailed project plans for regional events and manages timelines to ensure deadlines and deliverables are met timely and within budget.
  • Utilizes proficient event planning experience to ensure assigned events and meetings meet objectives and deliver desired outcome and positive audience experience.
  • Provides input to Marketing and Communication partners to develop written and visual marketing materials and identify the most effective marketing distribution channels.
  • Negotiates, signs, and executes contracts up to $50,000 with internal/external vendors, entertainment, venues, and speakers for Enterprise-wide events.
  • Provides guidance to stakeholders on proper protocol and branding procedures.
  • Participates in after-action reviews with the Events team, attendees, and vendors to review event statistics, discuss areas of opportunity, and provide recommendations for improvements.
  • Identifies issues for escalation and may assist team members on complex issues.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 4 years of relevant experience including event planning, marketing, communications, or media production in a corporate setting.
  • Ability to prioritize multiple tasks simultaneously and excel in a fast-paced, deadline-oriented environment.
  • Strong communication and interpersonal skills.
  • Knowledge of project management, budget control, and contract management.
  • Ability to react positively and quickly in stressful situations.

What sets you apart:

  • Experience planning and coordinating events involving government officials, active-duty military (i.e. 1000+ guests)
  • Experience negotiating contracts for large corporate events (i.e. 1000+ guests)
  • Experience working directly with executive-level personnel to include support and discretion
  • Experience working with Cvent Platform Software
  • Familiarity with military customs, courtesies, ranks and traditions across all branches of services
  • Demonstrated ability to plan and execute high-visibility events with complex logistics
  • US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $69,920 - $133,620.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Average salary estimate

$101770 / YEARLY (est.)
min
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$69920K
$133620K

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What You Should Know About Enterprise Event Planner (Mid-level), USAA

Are you a creative powerhouse with a knack for bringing events to life? Look no further than USAA's exciting opportunity for an Enterprise Event Planner in Chesapeake! At USAA, our mission is to empower the military community to achieve financial security through exceptional service and trusted advice, and we pride ourselves on aligning every event with these core values. As a Mid-level Enterprise Event Planner, you’ll dive into the heart of planning and executing various enterprise events that showcase USAA's commitment to our members. You’ll take charge in developing detailed project plans, securing venues, and managing vendor relationships, all while ensuring that our events meet high protocol and brand standards. This position requires you to thrive in a collaborative setting, working closely with marketing teams to create eye-catching materials and coordinating logistics on the ground. Expect to travel to Charlotte monthly as part of your exciting role! With a focus on ensuring a seamless guest experience, you'll tackle everything from contract negotiations to post-event reviews and continuous improvement. If you're looking for a fulfilling position where your experience in event planning meets a purpose-driven mission, join USAA as we continue our commitment to serve our members with integrity and loyalty. We're excited to see how you can contribute to our journey!

Frequently Asked Questions (FAQs) for Enterprise Event Planner (Mid-level) Role at USAA
What qualifications are needed to apply for the Enterprise Event Planner position at USAA?

To qualify for the Enterprise Event Planner position at USAA, candidates should possess a Bachelor's degree or equivalent experience in event planning, marketing, or a related field. A minimum of four years of relevant experience is required, alongside strong communication skills and the ability to effectively prioritize multiple projects in a fast-paced environment.

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What type of events does the Enterprise Event Planner at USAA oversee?

The Enterprise Event Planner at USAA oversees a variety of events with moderate visibility and brand impact. This can include conferences, engagement events, and specific military-community-focused gatherings, ensuring that all aspects meet USAA's standards and resonate with our audience.

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Is travel required for the Enterprise Event Planner role at USAA?

Yes, the Enterprise Event Planner at USAA will be required to travel to our Charlotte, NC regional office once a month. This travel is essential for effective event planning and participation in events across multiple locations.

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What skills differentiate an exceptional Enterprise Event Planner at USAA?

An exceptional Enterprise Event Planner at USAA will have experience in large-scale events, particularly those involving military personnel or government officials. Strong negotiation skills, the ability to manage complex logistics, and familiarity with military customs are all advantageous traits that set candidates apart.

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Common Interview Questions for Enterprise Event Planner (Mid-level)
How do you prioritize tasks when planning a large event?

When planning a large event, it's crucial to start with a detailed project plan that outlines timelines and responsibilities. I prioritize tasks based on deadlines and impact. I also regularly communicate with team members and stakeholders to ensure everyone is aligned and updated. Utilizing project management tools can help keep everything organized.

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Can you provide an example of a successful event you organized?

Certainly! I organized a corporate conference for over 1,000 attendees, where I handled venue selection, vendor negotiations, and logistics. The event exceeded expectations due to thorough planning, effective communication, and post-event feedback, which highlighted a high satisfaction rate among participants.

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What steps do you take to handle unexpected changes during an event?

When faced with unexpected changes during an event, I remain calm and flexible. I immediately assess the situation, communicate with my team, and develop an alternative plan. By having contingency plans in place and building strong relationships with vendors, I can adapt quickly to ensure a successful event.

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How do you ensure that events reflect the vision and values of USAA?

I start each event with a clear understanding of USAA's mission and core values. Throughout the planning process, I ensure all aspects, from themes to speakers and marketing materials, align with our commitment to serving the military community. Collaboration with stakeholders helps maintain this focus.

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What experience do you have with budget management in event planning?

In my previous roles, I managed budgets for large-scale events, ensuring that we operated within financial limits. I carefully tracked expenses, negotiated with vendors for the best rates, and provided regular budget updates to stakeholders to maintain transparency.

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How do you gauge the success of your events?

To gauge the success of events, I utilize several methods: participant feedback through surveys, post-event analysis with the team, and tracking attendance versus projections. I also look for follow-up engagement, such as social media interactions, which can indicate the event's impact.

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Describe your experience working with Cvent or similar event management software.

I have experience using Cvent for event registration, attendee management, and post-event analytics. This software streamlines the planning process by automating tasks like invitations and reporting, allowing me to focus on more strategic aspects of event execution.

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What protocols do you follow when managing events with distinguished guests?

When managing events with distinguished guests, I ensure that proper protocols are followed, including scheduling, communication etiquette, and security measures. I work closely with executive teams to understand their expectations and establish a respectful environment to honor our guests.

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How do you handle vendor relationships in event planning?

I believe in building strong relationships with vendors through regular communication and mutual respect. I keep them informed about event requirements and timelines and negotiate favorable terms that benefit both parties. Having a positive vendor relationship often leads to better service on event day.

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What motivates you as an Enterprise Event Planner?

I'm motivated by the opportunity to create memorable experiences that positively impact attendees. Knowing that my work contributes to USAA's mission of serving the military community fuels my passion for event planning and drives me to deliver exceptional results every time.

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WHAT WE STAND FOR No matter how many years we’re in business or how many members we serve, our core mission and the values that inspired it never change. Our mission is to stand with our members and be there for them and their families by facili...

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April 20, 2025

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