Customer Experience Coordinator - Charlotte, NC
Skills
- Advanced proficiency in computer programs.
- Strong communication skills.
- Highly organized with attention to detail.
- Ability to multitask and work in a high-pressure environment.
- High emotional intelligence.
Responsibilities
- Answer incoming calls immediately and manage customer communications.
- Greet customers warmly and ensure their check-in process is smooth.
- Monitor customer wait times and improve workflow efficiency.
- Handle customer complaints with empathy and resolve them quickly.
- Follow up with customers to ensure satisfaction after their visit.
Education
- High school diploma or equivalent.
Benefits
- Industry-leading compensation.
- 401K with company match.
- Health, Vision, and Dental Insurance.
- Paid parental leave.
- Unlimited Continuing Education opportunities.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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