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Senior Operations Technician

Via Separations is a Boston-area startup dedicated to eliminating CO2 emissions from industrial manufacturing processes. In H1 2024, Via delivered its first commercial facility and changed the narrative around market-driven climate technologies that drive value for industrial customers.  At the intersection of engineering, society, and impact, our team is passionate about making a difference and building the technology and organization to do it.  We are a fast-paced, interdisciplinary team backed by leading venture capital firms, and we are looking to add talented, mission-driven people to our cohort. 


We are passionate about global climate impact, optimistic about scientific progress, and unafraid of hard problems. We believe that our people are our unfair advantage, and drive our mission forward. We embrace the diversity of our team for creative solutions and believe the best ideas come from the intersection of disciplines and perspectives. We want you to join us!


Position Description

The Senior Operations Technician will collaborate with a multidisciplinary team of engineers and partners to build and deliver innovative solutions for customers. This role focuses on the manufacture, deployment, and operation of VIA pilot-scale systems. You will work closely with engineering, R&D teams, vendors, fabricators, and customers to ensure the on-time and on-budget development and installation of VIA’s pilot systems. This position offers significant growth potential as VIA continues to expand, scale systems, and broaden its impact.



Key Responsibilities:
  • Collaborate with the engineering team to manufacture in-house designed pilot systems.
  • Ensure the timely completion of pilot systems.
  • Lead the installation of systems at customer sites, including managing logistics, deployment, and the operation of pilot systems at customer locations.
  • Operate, monitor, and optimize pilot systems at customer locations and at Via locations. Ensure systems meet performance specifications and achieve KPIs.
  • Apply hands-on skills to manufacture systems within the prototype assembly space.
  • Coordinate with internal and external stakeholders to resolve fabrication and construction issues throughout the project lifecycle.
  • Provide training and support to customers and internal teams on system operation, maintenance, and troubleshooting procedures


The ideal candidate will have most, if not all, of the following:
  • 5–10 years of experience in assembling and deploying complex pilot or larger systems, ideally in industrial manufacturing environments. 
  • 3–5 years of hands-on experience in the manufacture and assembly of equipment skids, including piping and pumping systems, using standard manufacturing techniques.
  • Basic electrical wiring skills (preferred).
  • Read and interpret assembly drawings, wiring diagrams, and detailed work instructions
  • Ability to use fork trucks while also understanding rigging of components for assembly/disassembly of process equipment (preferred).
  • Ability to thrive in a collaborative yet informally structured environment.
  • Ability to occasionally lift up to 50 lbs.
  • Ability to perform activities such as stooping, typing, standing, or sitting for extended periods
  • Willingness to travel up to 50% for this role with occasional work required nights/weekends
  • U.S. work authorization is required for this role.


We Offer:
  • Competitive compensation package, including equity options
  • Medical, Dental & Vision Insurance
  • Disability & Life Insurance
  • 401(k)
  • 12+ weeks of paid Family Leave
  • Paid Flex time off
  • Paid time off for Company holidays


At Via, we value and prioritize diversity of thought, access, and experiences, and are an equal opportunity employer by choice. We consider all qualified applicants equally for employment. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. 

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Senior Operations Technician, Via Separations, Inc.

At Via Separations, we are on a mission to revolutionize industrial manufacturing while tackling climate change head-on! As our Senior Operations Technician in Watertown, MA, you will play a crucial role in designing and delivering pilot-scale systems that not only perform flawlessly but also push the boundaries of what’s possible in sustainable manufacturing. Imagine collaborating with a dynamic crew of engineers and R&D experts to bring innovative solutions to life — that’s the daily adventure you’ll embark on. Your hands-on skills will shine as you oversee installation and operation at customer sites, ensuring everything runs smoothly while also monitoring system performance to meet key specifications. You’ll dive into the nitty-gritty of manufacturing these systems, tackle any fabricating hurdles with the team’s support, and deliver top-notch training to customers on how to optimize their new systems. We’re looking for someone with solid experience, particularly in assembling and deploying complex systems, who thrives in collaborative environments and is excited about the potential for growth. This role not only offers a chance to make a significant impact but also an encouraging workplace where diverse ideas and experiences are celebrated. If you’re passionate about scientific progress and ready to roll up your sleeves to solve hard problems, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Operations Technician Role at Via Separations, Inc.
What are the key responsibilities of a Senior Operations Technician at Via Separations?

As a Senior Operations Technician at Via Separations, your key responsibilities will include collaborating with engineers to manufacture pilot systems, leading installations at customer sites, operating and monitoring these systems to ensure they meet performance specs, and providing training and support to customers. You’ll also work to resolve fabrication and construction issues while ensuring timely project completion — all vital to our mission of driving climate-positive change.

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What qualifications are required for the Senior Operations Technician position at Via Separations?

To excel as a Senior Operations Technician at Via Separations, candidates should ideally have 5-10 years of experience in assembling and deploying complex systems within industrial manufacturing environments. Hands-on experience with manufacturing equipment skids, including basic electrical skills and the ability to read assembly drawings, is essential. A collaborative mindset, the ability to lift up to 50 lbs, and a willingness to travel are also important qualifications.

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How does the Senior Operations Technician role contribute to Via Separations' mission?

The Senior Operations Technician role at Via Separations is instrumental in our mission to eliminate CO2 emissions from industrial processes. By ensuring the successful manufacturing, installation, and operation of our innovative pilot systems, you directly contribute to delivering sustainable solutions to our customers, helping them achieve their environmental goals and foster a cleaner planet.

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What growth opportunities are available for Senior Operations Technicians at Via Separations?

At Via Separations, we are committed to the professional development of our team members. The Senior Operations Technician role offers significant growth potential through exposure to diverse projects, cross-disciplinary collaboration, and the chance to take on increased responsibilities as our company expands and scales its operations. This is an exciting time to join our mission-driven team!

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What is the work environment like for a Senior Operations Technician at Via Separations?

The work environment for a Senior Operations Technician at Via Separations is fast-paced, collaborative, and informal. You’ll be part of a diverse team passionate about scientific progress and climate impact, allowing for creative ideas and solutions to flourish. We value open communication and a supportive atmosphere, making it a fantastic place to thrive and grow professionally.

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Common Interview Questions for Senior Operations Technician
Can you describe your experience with assembling complex systems?

In your response, focus on specific projects where you assembled complex systems, detailing the processes you used, any challenges you faced, and how you overcame them. Be sure to highlight your teamwork and communication with engineers and stakeholders throughout the project.

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What do you consider the most important qualities for a Senior Operations Technician at Via Separations?

Discuss qualities like strong problem-solving skills, attention to detail, ability to collaborate with diverse teams, and passion for sustainability. Relate each quality to how it can help contribute to the successful manufacture and operation of pilot systems.

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How would you ensure the installation of pilot systems is completed on time?

Explain your approach to project management, including planning, resource allocation, and communication with team members. Mention any software or tools you use for tracking progress, as well as how you handle setbacks to minimize delays.

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What techniques do you use to monitor and optimize system performance?

Share specific methods you’ve applied, including any monitoring technologies, key performance indicators (KPIs), and how you analyze data to make informed adjustments. Emphasize your hands-on approach and successful outcomes.

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How do you handle fabrication and construction issues that arise during projects?

Provide examples of how you diagnose and resolve such issues, emphasizing your collaborative approach with engineers and fabricators. Include a specific challenge you faced and how teamwork led to a successful resolution.

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What experience do you have with training customers on system operations?

Discuss your experience in developing training materials and conducting sessions for customers. Highlight your communication skills and your ability to simplify complex concepts, ensuring customers understand how to operate systems effectively.

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Describe a time you had to work under pressure. How did you handle it?

Choose a specific incident and describe the context, actions you took, and the outcome. Focus on maintaining a positive attitude, collaborating with your team effectively, and ensuring project objectives were met despite the pressure.

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What safety protocols do you adhere to while working on-site?

Discuss your commitment to safety and any specific protocols you follow, such as wearing protective gear, following operational guidelines, and conducting safety audits. Illustrate your awareness of risks and how you prioritize a safe work environment.

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Why do you want to work at Via Separations?

Share your passion for renewable energy and sustainable manufacturing, emphasizing how Via Separations’ mission aligns with your values. Mention your excitement about joining a collaborative and innovative team that makes a difference.

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How do you stay updated on advancements in industrial manufacturing technologies?

Talk about your proactive approach to professional development, including attending workshops, industry conferences, and online resources. Mention any professional networks or communities you engage with to keep abreast of new trends.

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VIA SEPARATIONS is a membrane company applying novel filtration to reduce the energy used in industrial separation processes by 90%. With applications across food and beverage, pulp and paper, pharmaceuticals, and chemical production, Via is targe...

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Full-time, on-site
DATE POSTED
January 12, 2025

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