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Analyst – Visa Rules - job 1 of 2

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

The Risk team in Visa is overseeing Strategic Risk Management, with responsibility for championing security in the industry and maintaining the integrity of the Visa Payment Ecosystem. This complex and fast evolving ecosystem includes Issuing and Acquiring banks, Merchants, Cardholders, and Service Providers such as processors, device manufacturers, and payment gateways. The Risk comprise of many business functions, looking after Fraud and Risk Reduction, Visa Rules, Compliance and Standards, Credit Settlement Risk Management, etc.

The role of the Visa Rules, Compliance and Standards team (RCS) is to establish and enforce common interoperable rules and standards for our products and services by which clients must operate their Visa programs. The services provided include Visa Rules management, Dispute adjudication, Contract management and external Standards Body management, which are provided to ensure the safety, security, and integrity of the payment system and to support Visa clients in the development of their electronic payments business.

What an Analyst does at Visa:

This is an operational role for an established professional individual contributor, to manage and process waivers to the Visa Rules, including understanding the downstream impacts of business function sponsor proposals for new or updated products, systems, services, programs, or other initiatives.

The role will ensure that all drafted waivers are consistent with current Visa philosophy while adapting to market-driven change, and that all materials meet department standards of quality and are delivered to the authorized stakeholders for approval. The role requires guiding business function sponsors through the process of concept, development, review, and approval. In addition, the role ensures that all appropriate approvals are obtained, and all related processes are documented and managed within the global function.

The role holder will work independently under moderate supervision. Work is mostly defined by the business but can often be quite complex with respect to assessing the impact to the wider ecosystem. The role holder may influence others within the RCS team and may help coordinate wider cross-functional projects, delegate tasks, and ensure high quality of work within the function.

The expectations of this role include the following and is not limited to:

  • Ensuring waivers reflect Visa goals and strategy

  • Provision of advice and interpretation on the Visa Rules to Clients and Visa staff

  • Management of multiple requests with Business Sponsors at any one time prioritizing as appropriate and provision of direction to Visa staff in various business functions

  • Ensuring that the Visa Rules are easy to understand and do not leave Visa open to any unintended consequences

  • Primarily responsible for managing and processing Visa Rules waivers (mostly Tactical ones but also Complex ones as needed) for CEMEA, AP, and other regions (as necessary)

  • Supporting the Visa Rules Committee due diligence and governance process

  • Communicating waiver approvals or other decisions to impacted Clients

  • Supporting the development and maintenance of departmental processes and procedures

  • Managing independently to priorities liaising with business functions as required based on Visa strategy and key business drivers to ensure revenue is maximized

  • Represent RCS team within the global and regional offices to ensure Visa global initiatives and best practices effectively introduced

Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and remotely, frequently operate standard office equipment and reach with hands and arms.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office minimum 3 set days a week (determined by leadership/site), with a general guidepost of being in the office over 50% of the time based on business needs.

This position will be based in Manila (Philippines).

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Qualifications

Basic Qualification
•5+ years of extensive relevant work experience with a Bachelor’s Degree

Preferred Qualification
•Strong interpersonal skills and proven abilities in negotiating and influencing
clients and staff at all levels, including strong written and verbal
communications skills
•Excellent writing and verbal skills to convey complex topics in “Plain English”
•Strong analytical aptitude and demonstrated track record of working with data
to develop business-oriented solutions as well as the ability to apply sound
business analysis to limit the downstream impact of decisions.
•Experience gathering business requirements and translating needs into
successful deliverables.
•Ability to represent technical and business issues and solutions to multiple
levels internally and externally to support strategic organizational plans.
•Excellent research and analytical skills and advanced planning, organizational
and problem-solving skills.
•Experience working cross-culturally and in remote situations and ability to
effectively work under pressure and adhering to tight deadlines.
•Ability to set priorities and manage expectations, and work both as part of a
team and independently.
•Visa experience or in-depth knowledge of the payment solutions industry is
highly desired – especially Card Payments, ACH or Push Payments; knowledge
of the Visa Rules highly desired.
•Working (intermediate) knowledge of Microsoft Office, SharePoint, Vision,
Power BI etc.
•Extensive experience with other payment scheme or card departments, a
Regulatory Body, a Card Membership Organization or other Financial Industry
body and knowledge of the Visa Rules
•Awareness and understanding of Visa and Client/Industry business priorities
•Understanding of Visa products, services, and systems
•Multi-lingual capability in at least one other language is a plus

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Analyst – Visa Rules, Visa

Are you ready to dive into the exciting world of payments and compliance? Join Visa as an Analyst – Visa Rules in Pasay City, Philippines! In this operational role, you’ll be at the heart of our Risk team, ensuring the safety and integrity of the Visa payment ecosystem. Picture yourself managing and processing waivers to the Visa Rules while collaborating with a diverse range of stakeholders. Your keen eye for detail will ensure that waivers align with Visa’s strategic goals, while your analytical prowess will help you assess the downstream impacts of new products and services. You will guide business sponsors through the waiver process, helping them navigate complex decisions with clear advice on compliance. Your influence will extend beyond your immediate team as you coordinate cross-functional projects, ensuring high standards of quality are maintained. With your strong interpersonal skills and ability to communicate complex ideas in plain English, you will be a key representative of the RCS team within Visa's global and regional offices. The hybrid nature of this role allows you to enjoy flexibility while still fostering connections in the office. As an integral part of our mission to uplift everyone, everywhere, you’ll get to experience Life at Visa and make a significant impact in the payment industry. If you're enthusiastic about compliance, regulation, and the mechanics of payments, we would love to see you join our Visa family!

Frequently Asked Questions (FAQs) for Analyst – Visa Rules Role at Visa
What are the main responsibilities of an Analyst – Visa Rules at Visa?

As an Analyst – Visa Rules at Visa, your primary responsibilities will include managing and processing waivers to the Visa Rules, ensuring they align with Visa's strategic goals. You'll liaise with business sponsors to guide them through the waiver process while ensuring compliance and managing multiple requests. Additionally, you will be responsible for communicating decisions and approvals to impacted clients and supporting the development of departmental processes.

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What qualifications do I need to apply for the Analyst – Visa Rules position at Visa?

Applicants for the Analyst – Visa Rules position at Visa should have over 5 years of relevant work experience and a Bachelor’s Degree. Strong analytical and interpersonal skills are essential, along with excellent written and verbal communication abilities. Experience with Visa, card payments, or regulatory bodies is highly desired. Candidates should also be proficient with tools such as Microsoft Office and have the ability to work under pressure.

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What is the working environment like for an Analyst – Visa Rules at Visa in Pasay City?

The working environment for an Analyst – Visa Rules at Visa in Pasay City is hybrid, allowing employees to alternate between remote work and office days. Team members are expected to work in the office at least 3 days a week, fostering collaboration and ensuring various tasks are managed effectively with stakeholders throughout the organization.

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What skills are essential for success as an Analyst – Visa Rules at Visa?

To succeed as an Analyst – Visa Rules at Visa, you need strong analytical skills and the ability to interpret and apply the Visa Rules. Excellent negotiation skills, a thorough understanding of compliance issues, and the ability to communicate complex information clearly are also crucial. Additionally, organizational and planning abilities are necessary to manage multiple requests and priorities effectively.

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How does the Analyst – Visa Rules role contribute to Visa's mission?

The Analyst – Visa Rules role directly contributes to Visa's mission by ensuring the integrity of the payment ecosystem through rigorous compliance and risk management. By effectively managing waivers and guiding business functions, you help maintain the high standards of quality and security that Visa is renowned for, thereby uplifting the global payments ecosystem.

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Common Interview Questions for Analyst – Visa Rules
How do you ensure compliance when managing Visa Rules waivers?

When managing Visa Rules waivers, I ensure compliance by thoroughly understanding the rules, maintaining open communication with business sponsors, and reviewing all materials against Visa's policies to ensure alignment with strategic goals. Documenting processes and obtaining required approvals is also a priority to uphold our standards.

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Can you describe a situation where you had to handle multiple requests at once?

Certainly! In my previous role, I often managed multiple projects concurrently. I prioritized requests based on urgency and strategic importance while delegating tasks to team members. This approach ensured all projects progressed smoothly and met deadlines without compromising quality.

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What experience do you have in working with compliance standards?

I have extensive experience working with compliance standards in the payments industry, including familiarity with Visa Rules and regulations. In past roles, I've actively participated in ensuring that operational processes meet compliance requirements while also advising teams on best practices.

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How do you translate complex regulatory requirements into understandable terms?

I focus on breaking down complex regulatory language into simpler concepts by using clear examples and avoiding jargon. I also create visual aids when necessary to help illustrate key points, ensuring that both clients and colleagues can easily understand the requirements and processes.

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Describe your approach to analyzing the impact of a major product change.

My approach starts with gathering detailed information about the product change and identifying all stakeholders involved. I then conduct a thorough impact analysis, considering both immediate and downstream effects on compliance, security, and client operations. I ensure that I communicate findings to all relevant parties in a simple and actionable format.

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How do you maintain quality in your work under tight deadlines?

To maintain quality under tight deadlines, I prioritize tasks based on urgency and importance, allocate time blocks for focused work, and conduct regular checks on my progress. I also ensure clear communication with stakeholders to manage expectations and confirm alignment on deadlines.

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What soft skills do you think are important for an Analyst at Visa?

Soft skills such as effective communication, negotiation, and the ability to influence decisions are essential for an Analyst at Visa. Furthermore, having strong interpersonal skills fosters collaboration and ensures that all stakeholders are aligned on goals and expectations, which is vital in a compliance-focused role.

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How do you handle disagreements with stakeholders about compliance interpretations?

I believe in addressing disagreements collaboratively by listening attentively to the stakeholder's perspective. I aim to provide data-supported insights and reference relevant compliance standards to reach a consensus. Open communication is key in navigating such situations effectively.

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What strategies do you use for effective documentation of processes?

For effective documentation, I use clear formatting and consistent terminology, which helps in creating easily navigable documents. I incorporate visual elements like flowcharts when appropriate and ensure that all documentation is updated regularly to reflect any changes in processes.

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What motivates you to work in compliance and risk management?

I am motivated by the importance of maintaining security and integrity in the payments industry. Knowing that my work directly contributes to protecting clients and minimizing risks drives my passion for compliance and risk management. I appreciate the dynamic nature of this field and the opportunity to continuously learn and improve.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 23, 2025

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