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Cross Border Strategy Manager - job 23 of 24

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Direct is a new payment service that allows clients (including issuers, acquirers, processors, merchants, remitters and service providers) to facilitate domestic and cross-border fund transfers/disbursements to Visa accounts in the U.S. and around the world using push payment technology, i.e., Original Credit Transaction (OCT), and traditional ACH/RTP payment rails to deposit into checking accounts and wallets. Visa Direct consumer and business applications include person to person (P2P) transfer, cross border remittances, funds disbursement (business to consumer or small business payments) including priority use cases of marketplace payouts, royalty and digital content payouts and gig economy services, and more.

The Strategy Execution Analyst is a high-impact role that will assist in setting the annual strategy for the cross-border team and drive strategic initiatives to ensure that the team delivers on its financial goals. They will track business objectives and identify new risks/opportunities to grow the business. The successful candidate is a structured, detail-oriented strategic thinker with advanced analytics, communication, and organizational skills. They enjoy operating in a dynamic team environment and working on cross-functional projects.

This is a full-time position and will report to the Director of North America Visa Direct Cross-Border Strategy & Operations.

Responsibilities include:

  • Quarterly Execution Plan: Create and drive the plan, including scope, goals, and deliverables. Design KPIs to evaluate plan success, and drive reporting of plan to senior leadership.
  • Drive Initiatives: Own complex strategic projects that unlock capabilities and program performance for the organization.
  • Cross-Functional Collaboration: Ensure alignment of strategic initiatives with broader teams and business units, providing regular updates on progress.
  • Process Optimization: Identify inefficiencies within the team operating model and opportunities to improve them.
  • Business Planning & Management: Assist in reviewing monthly team performance and identifying gaps/upsides to plan. Participate in annual planning sessions.
  • Payments SME: Stay informed on cross-border payment trends, regulations, etc. and educate the team on potential business impacts/opportunities.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- Excellent communication skills (verbal & written) with the ability to explain complex business and
technical concepts to a broad audience in an approachable way.
- Excellent critical thinking and problem-solving skills.
- Good understanding of money movement space, key players (card based and non-card based),
competition and market trends.
- Strong project management and organization skills with the ability to independently lead and manage
complex projects with multiple work streams and cross-functional stakeholders.
- Fast learner and critical thinker, ability to interpret rules and policies and clearly articulate their
applicability.
- Demonstrated thought leadership and the aptitude to think creatively.
- Strong team player, self-motivated and the ability to work independently at coordinating cross
functional activities, obtain buy-in and elevate issues at critical junctures appropriately.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105,900.00 to 153,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$129725 / YEARLY (est.)
min
max
$105900K
$153550K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Cross Border Strategy Manager, Visa

As a Cross Border Strategy Manager at Visa in sunny Miami, FL, you'll be stepping into a pivotal role that deals with the advancement of one of our essential services: Visa Direct. This innovative payment service plays a crucial part in enabling seamless domestic and cross-border transactions for our clients. Imagine being at the forefront of transforming the way people and businesses transfer money across the globe! In this dynamic position, not only will you help shape the annual strategy for our cross-border team, but you'll also spearhead strategic initiatives aimed at meeting our financial goals. You will dive deep into data, tracking business objectives and identifying opportunities to propel our business forward. The ideal candidate is a structured and detail-oriented thinker, with a knack for advanced analytics and exceptional communication skills. You’ll collaborate with various teams to ensure our strategies align with broader business objectives while continuously optimizing processes for maximum efficiency. With your expertise in the payments landscape, you’ll stay ahead of cross-border payment trends and regulations, making sure our team is well-informed. If you're passionate about making a meaningful impact in the payments industry and enjoy working in a collaborative, fast-paced environment, then this role at Visa could be just what you're looking for!

Frequently Asked Questions (FAQs) for Cross Border Strategy Manager Role at Visa
What are the primary responsibilities of a Cross Border Strategy Manager at Visa?

The Cross Border Strategy Manager at Visa is responsible for creating and driving the quarterly execution plan that outlines scope, goals, and deliverables. You will own complex strategic projects that enhance organizational capabilities and program performance, ensuring alignment across various teams while tracking business objectives to identify new risks and opportunities.

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What qualifications are preferred for the Cross Border Strategy Manager position at Visa?

Preferred qualifications for the Cross Border Strategy Manager role at Visa include having over six years of relevant work experience with a Bachelor’s degree, or four years with an advanced degree. Strong communication, critical thinking, and effective project management skills are essential, along with a good understanding of the money movement sector and market trends.

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What skills do I need to succeed as a Cross Border Strategy Manager at Visa?

To thrive as a Cross Border Strategy Manager at Visa, you'll need excellent communication, critical thinking, and problem-solving skills. You should also possess strong project management abilities to lead and manage various complex projects efficiently, along with a solid understanding of cross-border payment mechanisms and market dynamics.

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How does Visa's Cross Border Strategy Manager measure success?

Success for the Cross Border Strategy Manager at Visa is measured through the effectiveness of the quarterly execution plan, including the achievement of the defined KPIs that evaluate project success and corporate financial goals. Additionally, their ability to optimize processes and identify growth opportunities within the payments landscape will be key indicators of success.

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What can candidates expect from the work environment as a Cross Border Strategy Manager at Visa?

Candidates can expect a hybrid work environment as a Cross Border Strategy Manager at Visa, with flexibility depending on departmental needs. Engaging and collaborative teamwork is encouraged, with opportunities to influence strategic initiatives within a fast-moving and innovative company.

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Common Interview Questions for Cross Border Strategy Manager
Can you describe your experience with cross-border payment trends?

When answering this question, focus on specific examples where you analyzed cross-border payment trends. Discuss any relevant data you have interpreted and how those insights shaped your strategic decisions in previous roles.

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How do you approach project management in a cross-functional team?

In response, highlight your project management methodology—whether you follow Agile, Waterfall, or another approach. Illustrate how you've successfully collaborated with diverse teams and navigated any challenges to deliver results.

Join Rise to see the full answer
What do you consider when setting KPIs for cross-border strategies?

When asked about KPIs, emphasize a results-oriented mindset. Discuss your approach to aligning KPIs with broader business objectives and how you ensure they are measurable, actionable, and relevant to the team’s goals.

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Describe a time when you identified an inefficiency in a process. How did you address it?

Use the STAR method (Situation, Task, Action, Result) to structure your response. Identify a specific scenario where you implemented a successful solution that streamlined processes or improved team performance.

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How do you stay updated on regulatory changes in the payments industry?

Talk about your strategies for staying informed—such as following industry news, attending relevant conferences, or participating in professional networks. Stress your commitment to continuous learning and application of that knowledge.

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What strategies do you use to present complex information to a broad audience?

Discuss techniques like breaking down complex concepts into simpler components, using visuals where appropriate, and tailoring your message to suit your audience's level of understanding and expertise.

Join Rise to see the full answer
How do you handle competing priorities in a fast-paced environment?

Illustrate your time-management skills and method for prioritizing tasks, such as using prioritization frameworks like the Eisenhower Matrix. Share an example demonstrating your ability to balance multiple projects effectively.

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Can you give an example of a successful strategic initiative you led?

Provide a specific case where you took the lead on a strategic initiative, detailing the outcomes and what you learned from the experience. Highlight metrics that showcase the initiative’s success.

Join Rise to see the full answer
How would you describe your communication style when collaborating with stakeholders?

Emphasize your ability to adapt your communication style based on your audience. Demonstrate your focus on clear, open lines of communication and your method for fostering collaboration among stakeholders.

Join Rise to see the full answer
What motivates you to work as a Cross Border Strategy Manager at Visa?

Convey your passion for the payments industry and the impact of cross-border solutions on global commerce. Share motivational drivers like your commitment to innovation, problem-solving, and contributing to meaningful projects within a reputable organization.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 17, 2025

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