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Design Research Analyst - job 4 of 32

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Visa USA Inc., a Visa Inc. company, needs a Design Research Analyst (multiple openings) in New York, NY to:

Conduct generative and iterative user research in collaboration with Visa Product partners.
Provide consultancy, strategic direction, and implement a broad range of user research services.
Conduct various forms of research, including generative, iterative, and summative.
Responsible for performing heuristic reviews and aiding in the creation of surveys.
Lead design thinking workshops, facilitating user interviews, and conduct usability and RITE testing.
Execute research via remote research tools, and in-person in various formal or informal research environments.
Synthesize data and produce high-quality deliverables that summarize research findings and offer insights, recommendations, personas, journey maps, user flows and other research artifacts for product development.
Present and discuss research findings with stakeholders that facilitate product decisions.
Share work and processes internally with other researchers and designers.
Up to 5% domestic travel required.
Position reports to the Employer’s New York, NY office and may allow for partial telecommuting.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Average salary estimate

$85000 / YEARLY (est.)

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$75000K

$95000K

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What You Should Know About Design Research Analyst, Visa

Are you passionate about design and research? Visa USA Inc., a leading company in the payment technology industry, is on the lookout for a talented Design Research Analyst to join our dynamic team in New York, NY. In this exciting role, you’ll dive into the world of user research, collaborating closely with Visa Product partners to conduct both generative and iterative research. Your expertise will not only guide product development but also provide strategic insights. You’ll manage various research types including usability testing and heuristic reviews, creating surveys that get to the heart of user needs. Leading design thinking workshops will be a part of your day, helping to facilitate user interviews that can provide invaluable feedback. We are dedicated to producing high-quality deliverables, synthesizing data into clear and actionable findings such as personas and journey maps. You will have the opportunity to present these insights to stakeholders, making a direct impact on product decisions. And although you’ll be working primarily from our New York office, we understand the importance of flexibility, so partial telecommuting is allowed. If you thrive in collaborative environments and want your work to shape the future of user experiences, the Design Research Analyst position at Visa USA Inc. could be your perfect fit!

Frequently Asked Questions (FAQs) for Design Research Analyst Role at Visa

What responsibilities does a Design Research Analyst at Visa USA Inc. have?

As a Design Research Analyst at Visa USA Inc., your main responsibilities will include conducting generative and iterative user research in collaboration with product partners, leading design thinking workshops, and synthesizing research findings into actionable insights. You'll also conduct usability testing and heuristic reviews to ensure products are user-friendly.