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Director, B2B Acceptance Account Executive

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Visa Business Solutions (VBS) team is a world-class commercial organization experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions. This role is dedicated to serving our partners with merchant servicing needs in in multiple CEMEA markets.  Its’s an incredibly exciting team to join our team as we are continuing to expand globally. We work closely with Merchants and other ecosystem players to deliver these services.  We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world. 

The role reports into the B2B Acceptance team within VBS.   Our focus within B2B Acceptance is to identify needs, assess opportunities and options and quickly act upon our vision while ensuring strong execution. This role specifically is responsible for building and expanding Merchant relationships in multiple CEMEA markets. Specific responsibilities for this role may include:

  • Managing a portfolio of top B2B merchants in CEMEA markets who bring in +1B in payment volume for Visa.

  • Oversee Merchants with a consultative and strategic approach to uncover a full understanding of their card acceptance processes and challenges. 

  • Identify B2B expansion opportunities - agreements with accepting and non-accepting merchants-suppliers and expand B2B commercial volume through Acquisition-Expansion, Partnership or Relationship management

  • Investigating with internal and external partners to understand business needs and local market conditions

  • Contribute active leadership to the broader B2B Acceptance team and VBS organization.

  • Ensure merchants-suppliers are optimizing their acceptance environment though use of appropriate tools-solutions.

  • Actively develop acceptance deals with suppliers-merchants to position Visa as a preferred method for commercial payment.

  • Drive deep analytics and deal-modeling leadership, partner closely with regional AEs and BDs, VBS Sales Specialists and MS&A, Pricing and other functions.

This role requires up to 10-20% Travel

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

  • Extensive experience in business development, strategy and relationship management.
  • Expertise and experience in building and managing relationships with stakeholders across large businesses
  • Experience and expertise in commercial payments with B2B merchants.
  • Strong business, commercial, and financial acumen and political smart and savvy to build credibility, lead and guide key client and internal stakeholders.
  • Strong analytical and problem-solving experience with a challenger mindset.
  • Client management experience, especially in a consulting environment.
  • Ability to structure, manage, and coordinate complex cross-enterprise, goal oriented, objectives with multiple stakeholders at senior levels.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, B2B Acceptance Account Executive, Visa

Are you ready to lead the charge in the world of B2B payments? As the Director, B2B Acceptance Account Executive at Visa in Madrid, Spain, you’ll be at the forefront of our mission to revolutionize merchant servicing across multiple CEMEA markets. This isn’t just another job; it’s an opportunity to collaborate with a top-tier commercial organization poised for double-digit growth. You'll manage a portfolio of high-value B2B merchants, diving deep into their needs to enhance their card acceptance processes. The excitement of this role comes from identifying and acting on opportunities while maintaining relationships that drive significant payment volumes. With your extensive experience in business development and relationship management, you'll become the go-to expert for merchants navigating the evolving payment landscape. This hybrid position offers flexibility, allowing you to balance remote and office work, and some travel may be required to connect with partners and stakeholders directly. If you're passionate about driving analytics, optimizing acceptance solutions, and acting as a strategic consultant, join Visa and make a real impact in the B2B payment sphere. Bring your savvy business acumen and strong problem-solving skills to a team that thrives on collaboration and innovation. Your journey starts with Visa, where your contributions will empower businesses and economies across the globe.

Frequently Asked Questions (FAQs) for Director, B2B Acceptance Account Executive Role at Visa
What are the main responsibilities of the Director, B2B Acceptance Account Executive at Visa?

The Director, B2B Acceptance Account Executive at Visa plays a crucial role in managing a portfolio of top B2B merchants, ensuring they optimize their payment acceptance processes while uncovering new opportunities for expansion within CEMEA markets. This position involves strategizing on B2B growth, collaborating closely with merchants and internal stakeholders, and contributing to the broader objectives of the B2B Acceptance team.

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What qualifications are required for the Director, B2B Acceptance Account Executive role at Visa?

The ideal candidate for the Director, B2B Acceptance Account Executive position at Visa should possess extensive experience in business development, relationship management, and commercial payments. Strong analytical skills, political savvy, and the ability to manage complex projects with multiple stakeholders at senior levels are essential. A proven track record in consulting environments and client management is also crucial.

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How does the Director, B2B Acceptance Account Executive contribute to Visa’s growth strategy?

The Director, B2B Acceptance Account Executive directly contributes to Visa's growth strategy by identifying and developing merchant relationships that drive significant payment volumes. By leveraging strong business acumen and strategic insights, this role plays a critical part in expanding Visa's footprint in the B2B sector, positioning Visa as a preferred payment method through effective partnership management.

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What skills are important for success as the Director, B2B Acceptance Account Executive at Visa?

Successful candidates for the Director, B2B Acceptance Account Executive at Visa will exhibit strong business and financial acumen, excellent analytical and problem-solving faculties, and have a challenger mindset. Relationship-building skills and client management expertise, especially in B2B environments, are vital for navigating the complexities of merchant partnerships.

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What type of work environment can the Director, B2B Acceptance Account Executive expect at Visa?

The work environment for the Director, B2B Acceptance Account Executive at Visa is hybrid, balancing remote and in-office responsibilities. Employees are generally expected to work from the office 2-3 days a week, depending on business needs, allowing for both collaboration and flexibility in managing their tasks.

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Common Interview Questions for Director, B2B Acceptance Account Executive
Can you describe your experience with B2B payments?

When answering this question, highlight specific projects or roles where you successfully developed B2B payment strategies. Focus on how you identified opportunities and implemented solutions to drive growth, ensuring you demonstrate your understanding of the payment landscape.

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How do you approach relationship management with large merchants?

Discuss your strategies for building trust and understanding merchant needs. Highlight your experience in consultative selling and the steps you take to ensure the relationship is mutually beneficial, addressing both the merchant's and Visa's goals.

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What techniques do you use to analyze payment processes?

Share your analytical methods, such as data evaluation and metrics tracking, that help identify inefficiencies in payment processes. Emphasize how you translate these insights into actionable recommendations for merchants.

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Describe a time you identified an opportunity for growth in a B2B account.

Provide a specific example that outlines the situation, your approach to identifying and pursuing the opportunity, and the results achieved. Emphasize your strategic thinking and impact on the business.

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How do you manage multiple stakeholders in complex projects?

Discuss your communication and organization skills, showcasing how you align stakeholders with a common vision while navigating their differing priorities. Provide examples of past experiences where you effectively coordinated with multiple parties.

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What role does analytics play in your decision-making process?

Illustrate how you rely on data to inform your strategies and decisions, emphasizing the importance of metrics in evaluating the success of initiatives and projects. Provide examples of how you've utilized analytics to achieve objectives.

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How would you optimize a merchant's acceptance environment?

Discuss the process you would follow, including evaluating current practices, identifying gaps, and recommending tools or solutions. Your answer should reflect your consultative approach and familiarity with industry best practices.

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What strategies do you use to stay updated on industry trends?

Share your methods for keeping current with payments and technology trends, such as attending industry conferences, networking, or following relevant publications. Emphasize the importance of continuing education in your role.

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How do you handle objections from stakeholders in a sales context?

Explain your approach to objections by showcasing your listening skills and ability to understand concerns. Discuss strategies you use to address objections constructively and turn them into opportunities for dialogue.

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What are your long-term goals in the B2B payments sector?

Articulate your aspirations for professional growth and contributions to the industry. Discuss how you envision making an impact at Visa and advancing within the company while continuously evolving with the sector.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
January 12, 2025

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