Director, Network Innovation, Payment Processing

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa is seeking a seasoned Director to join the Network Innovation, Payment Processing in Visa Acceptance Solution team. This dynamic role is pivotal in driving the development and deployment of innovative payment solutions and ensuring compliance with payment network processing rules and specification. The successful candidate will collaborate with various Visa Acceptance Solutions teams such as various application owners, product management, solution engineering, regional sales and client services, to develop, integrate, and manage payment acceptance solutions, staying ahead of evolving trends in the payments space. She/He will also act as a risk champion for the Payment Processing team to ensure the emerging and existing operational risk controls are properly documented, monitored and mitigated.  This role sits within the Network Innovation of Payment Processing team in Visa Acceptance Strategy.

Key Responsibilities

• Strategic Planning: Develop and execute strategic plans for Visa Acceptance Solutions Payment Processing, aligning with the overarching goals of the Network Innovation and Processing Compliance.

• Expertise:  In-depth knowledge of payment processing of Network/ Acquirer/ processors / Third Party Payment Enabling Agents models to guide product development.  Capable of digesting and interpreting network and processor connection technical documentation to drive consistent front end processing design and data persistency across multiple internal applications in transaction processing.  Basic understanding and working knowledge of API development and publication.

• Program and Project Management: Create and manage detailed roadmaps and program management plans for the rollout and enhancement of payment network processing initiatives.

• Industry and Compliance: Stay abreast of industry changes, trends, payment network rules and compliance requirements, particularly related to transaction processing release cycles, fraud prevention, and cybersecurity trends. Analyze financial and brand impacts related to new mandates and ensure compliance requirements are integrated in product lifecycle management.

• Collaboration: Work closely with cross-functional teams including Strategy, Sales, Product Development and Solutioning, to assess current Payment Processing capability gaps with the lasts network requirements and enablement capabilities.   Establish close partnership with other Visa Acceptance Solution teams to oversee end to end user experience to drive holistic and efficient service design and build.  Guide product development planning with compliance excellence as the core principle. 

• Innovation and Development: Drive the enablement capability of Network Services via Payment Processing in Visa’s Acceptance Solutions, continuously unlocking and releasing features and capabilities to meet evolving market needs.

• Risk and Compliance Championship: Work closely with Business Risk Partner and service as a key point of contact on Acceptance Solution Payment Processing.  Lead the overall network compliance management and product risk assessment.  Provide guidance, support, and fostering collaboration amongst sales, product and engineer teams to achieve Visa Acceptance Solutions compliance objectives.

• Metrics and Reporting: Lead ongoing risk self-assessment for Payment Processing.  Define and monitor Key Risk Indicators for the team, ensuring clear visibility of performance and compliance to leadership and stakeholders.

• Stakeholder Communication: Act as the central point of contact for internal and external stakeholders, communicating product impacts, compliance requirements, and program developments effectively.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications
•10 or more years of work experience with a Bachelor’s Degree, or at least 8
years of work experience with an Advanced Degree (e.g., Masters, MBA, JD,
MD), or at least 3 years of work experience with a PhD

Preferred Qualifications
•12 or more years of work experience with a Bachelor’s Degree, or 8-10 years of
experience with an Advanced Degree (e.g., Masters, MBA, JD, MD), or 6+ years
of work experience with a PhD

•Strong understanding of payment systems, payment network rules and
processing requirements, fraud prevention methods, intelligence, and analytics
•Ability to stay abreast of payment industry trends and incorporate them into
strategic planning and program development
•Demonstrated experience in developing and executing strategic plans,
roadmaps, and business cases
•Ability to foster cross-team collaboration with a variety of counterparts,
including design, product, platform, and technical teams and to influence
leaders and teams across functional areas
•Excellent program management skills, with the ability to manage multiple
projects simultaneously
•Experience with analytics tools such as Tableau and Power BI with background
in intelligence gathering and leveraging intelligence in analytics
•Exceptional communication and interpersonal skills, with aptitude for both
written and verbal communications across a variety of audiences
•8+ years of experience in product management, preferably in an agile/scrum
environment
•Proven experience in a leadership role within the payments systems or
merchant service industry
•Proficiency in end-to-end product delivery, launching complex products that
delight customers and drive business success
•Strong leadership and team management skills, with a focus on fostering
collaboration and innovation
•Experience with global program rollouts and management
•Intellectually curious and analytically rigorous
•Ability to understand and discuss technical concepts, manage tradeoffs and
evaluate new ideas
•Solution oriented and looking for ways to provide added value
•Positive approach and commitment to collaboration with shared purpose

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 178,400 to 258,750 per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.