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Director, Risk Business Partner, Issuing Solutions - job 33 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$140000 / YEARLY (est.)
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$120000K
$160000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

As the Director, Risk Business Partner for Issuing Solutions at Visa in San Francisco, you will be at the forefront of shaping the future of risk management within the payments industry. The Product and Payment Services Risk (PPSR) organization is dedicated to enhancing Visa’s operational strategies across its key business units, and your role is pivotal in ensuring that Issuing Solutions, including Pismo, meets its risk management objectives. You'll lead a small but dynamic team, working closely with product teams to bolster risk capabilities while effectively communicating risks to Visa's senior management. This isn't just about managing risk; it's about embedding a culture of proactive risk assessment across various business functions through collaboration and strategic oversight. Your expertise will be crucial in making insightful recommendations that not only mitigate risks but also support the overall business objectives. You'll have the opportunity to influence major company initiatives and contribute to leadership discussions, providing a bottom-up and top-down view of risks that align with Visa's risk appetite. This hybrid position will see you working alongside cross-functional partners in Client Services, Finance, Legal, and Technology, driving compliance with Visa’s risk management frameworks while ensuring effective oversight. If you're passionate about managing risks in a fast-paced environment and are ready to take on a transformative role, we would love to hear from you!

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the key responsibilities of the Director, Risk Business Partner at Visa?

The Director, Risk Business Partner at Visa plays a crucial role in managing risk across Issuing Solutions, including Pismo. Key responsibilities include leading a team to ensure compliance with risk management frameworks, partnering with first-line business functions to mitigate risks, and maintaining strong communication with senior management to aggregate risk insights and drive effective decision-making.

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What qualifications are required for the Director, Risk Business Partner position at Visa?

Candidates for the Director, Risk Business Partner role at Visa should possess a strategic understanding of the payments industry, significant experience in risk management, and a track record of successful leadership in complex environments. A mix of strong analytical skills, solid communication abilities, and the capacity to collaborate across diverse functions will be essential.

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How does the Director, Risk Business Partner at Visa contribute to risk mitigation strategies?

The Director, Risk Business Partner at Visa is responsible for developing and implementing effective risk mitigation strategies by working closely with business teams. This role involves assessing and monitoring risks, educating partners on lifecycle risk management practices, and ensuring that all activities align with Visa's overall risk appetite and organizational objectives.

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What impact does the Director, Risk Business Partner have on Visa's business operations?

The Director, Risk Business Partner significantly impacts Visa's business operations by providing insights into the risk landscape, driving enhancements in risk management practices, and guiding compliance measures. This role helps ensure that the Issuing Solutions maintain a balanced risk profile that supports strategic growth and protects the enterprise's integrity.

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What skills are essential for success as the Director, Risk Business Partner at Visa?

Success as the Director, Risk Business Partner at Visa requires a combination of strategic thinking, strong leadership, and exceptional communication skills. The ability to work collaboratively with various teams while effectively managing risks, driving compliance, and influencing executive management decisions is crucial for this role.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you describe a time when you successfully mitigated a significant risk in a project?

In answering this question, provide a specific example where you identified a potential risk, implemented preventive measures, and achieved a successful outcome. Highlight the analytical skills and teamwork involved, demonstrating your proactive approach to risk management.

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How do you prioritize risks when managing multiple projects?

Discuss your method for evaluating risk severity and impact on projects. Explain how you use quantifiable metrics and stakeholder input to prioritize risks, ensuring that the most critical ones are addressed promptly while balancing resource allocation across initiatives.

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What tools and methodologies do you prefer for risk assessment?

Share the specific tools and frameworks you’ve successfully utilized for risk assessment, such as NBIA or RCSA. Emphasize how these tools enhance your ability to identify, analyze, and monitor risks, and explain your rationale for choosing them based on project needs.

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How do you foster a risk-aware culture within a team or organization?

Explain your approach to embedding risk management practices within teams by sharing success stories. Discuss training sessions, collaboration with Risk Champions, and continuous communication efforts that you have initiated to promote a risk-aware culture.

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What challenges have you faced in implementing risk controls, and how did you overcome them?

Talk about a specific challenge you encountered in the execution of risk controls, emphasizing your problem-solving skills and adaptability. Discuss how collaboration with cross-functional teams aided in overcoming these obstacles and led to successful outcomes.

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Can you describe your experience in communicating risk issues to senior management?

Describe your strategies for distilling complex risk information into clear, actionable insights for senior management. Provide examples of presentations or reports you have created that successfully influenced decision-making at the executive level.

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How do you stay updated with the latest risk management trends and regulations?

Share the resources you utilize to stay current with industry trends, like attending conferences, engaging with professional networks, or subscribing to relevant publications. Emphasize the importance of continuous learning in your professional development as a risk management leader.

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What is your approach to assessing the effectiveness of risk management programs?

Discuss how you measure the success of risk management programs using specific KPIs. Explain your continuous feedback loop process, including how you adapt strategies based on performance assessments and organizational feedback.

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Describe your experience working with cross-functional teams.

Provide insights into how you've successfully collaborated with different departments, illustrating your communication skills and ability to navigate diverse perspectives. Mention how teamwork has led to risk identification and enhanced business outcomes in your previous roles.

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What role does technology play in your risk management strategies?

Discuss your belief in the critical role technology plays in modern risk management. Share examples of software or systems you've used that help streamline risk assessment processes, enhance data analysis, or improve stakeholder communication.

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Visa invites applications for a Director position in their Third-Party Lifecycle Management team, focusing on risk governance and strategic stakeholder engagement.

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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