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Director, Risk Governance - Third Party Lifecycle Management - job 42 of 44

The Third-Party Lifecycle Management Program (TLMP) team is a second line of defense Third Party Risk Management team operating as part of the Corporate Risk function. TLMP handles governance and oversight of Visas third-party risk and is responsible for assessing the effectiveness of the controls in place to identify, monitor, and manage Visas third-party risk throughout the third party's lifecycle with Visa.

What a Director, Risk Governance - Third Party Lifecycle Management is responsible for: 

This is a fulltime position at Visa for Visas Third-Party Lifecycle Management team. The Director of the Second Line Risk Function at Visa will serve as the primary contact for TLMP client and stakeholder inquiries, ensuring timely, comprehensive responses and maintaining strong relationships through effective communication and strategic problem-solving. The role involves developing and overseeing the approach to non-supplier third-party relationships, managing contractual reviews, and implementing process enhancements to improve efficiency and effectiveness. The Director will also lead exit strategies for third-party relationships, oversee the Risk Control Self-Assessment (RCSA) process, and ensure the quality control of TLMP reporting and analytics. Additionally, the role includes mentoring and developing team members, fostering a positive and inclusive work environment, and collaborating with various stakeholders to align with corporate objectives.

This position reports to the Senior Director of Strategy and Governance for Third-Party Lifecycle Management and will be based in Atlanta Miami Austin.

Key responsibilities include:

Other Third Party (OTP) Portfolio Management and Oversight:

  • Develop TLMPS approach to non-supplier relationships to have better 2nd line oversight over these relationships at Visa i.e. OTPs, reseller agreements, referrals, partnerships, strategic alliances, sponsorships, technology partners, etc. Socialize approach with key stakeholders including business product teams to ensure alignment with TLMPS corporate wire playbook on OTPs Oversee the OTP portfolio, ensuring compliance with department and organizational policies and risk management frameworks

Stakeholder Client Inquiries:

  • Serve as the primary contact for TLMP client stakeholder inquiries, ensuring timely and comprehensive responses that are aligned with program policy, procedures and key objectives Develop and maintain strong TLMP stakeholder relationships internal and external through effective communication and strategic problem solving

Process Enhancements Internal and External:

  • Identify and implement process enhancements to improve efficiency and effectiveness of third-party risk management activities Collaborate with internal and external stakeholders to optimize workflows and integrate best practices in risk management

Exit Planning and Outsourcing Lead:

  • Develop and implement exit strategies for third-party relationships, ensuring smooth transitions and risk mitigation Lead outsourcing initiatives, ensuring alignment with department and organizational goals and compliance requirements

Reporting and Analytics:

  • Oversee the quality control of TLMP reporting and analytics, ensuring accuracy and reliability of risk management source data Develop and maintain dashboards and reports to support decision-making and risk assessment


Why this is important to Visa - As the Director, Risk Governance - Third Party Lifecycle Management, this role plays a crucial part in the strategy and regulatory alignment of the TLMP’s program. We are looking for an experienced individual with a curiosity about payments and Fintech, who is results-driven, and client focused.

This is a Hybrid position with expectations to be in an office 3 days per week.

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

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What You Should Know About Director, Risk Governance - Third Party Lifecycle Management, Visa

The Director, Risk Governance - Third Party Lifecycle Management at Visa is a pivotal role designed for an experienced professional ready to make a significant impact in the realm of third-party risk management. Located in the vibrant city of Austin, this full-time position is all about ensuring Visa’s Third-Party Lifecycle Management Program (TLMP) effectively oversees the risk associated with non-supplier relationships. As the primary point of contact for client inquiries, you’ll be engaging with various stakeholders, helping to develop and enhance processes while ensuring compliance with organizational policies. Your responsibilities will be vast and varied, from overseeing contractual reviews to implementing innovative strategies that elevate efficiency within the team. The Director will also spearhead the Risk Control Self-Assessment process and manage the intricacies of reporting and analytics to ensure accurate risk management data. Promoting a culture of mentorship and inclusivity within your team will be crucial, as well as collaborating with stakeholders across the organization to align with Visa’s corporate objectives. If you're someone with a passion for payments and Fintech, and you thrive in a client-focused, results-driven environment, this unique opportunity is for you. Join Visa and be at the forefront of enhancing third-party risk governance while shaping the future of the payment industry in a hybrid work setting, engaging with colleagues in the office three days a week.

Frequently Asked Questions (FAQs) for Director, Risk Governance - Third Party Lifecycle Management Role at Visa
What are the key responsibilities of a Director, Risk Governance - Third Party Lifecycle Management at Visa?

As a Director, Risk Governance - Third Party Lifecycle Management at Visa, your primary responsibilities will include managing the oversight of Visa’s third-party risk, handling client and stakeholder inquiries, and developing strategic approaches to non-supplier relationships. Additionally, you will lead exit strategies, oversee the Risk Control Self-Assessment process, and maintain quality control of reporting and analytics. Your role will be critical in enhancing processes and ensuring compliance with organizational policies.

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What qualifications are required for the Director, Risk Governance - Third Party Lifecycle Management role at Visa?

To excel in the Director, Risk Governance - Third Party Lifecycle Management position at Visa, candidates should possess extensive experience in risk management, particularly in third-party governance. A background in compliance, strong analytical skills, and a familiarity with the payments or Fintech industry are essential. Ideal candidates will demonstrate strategic problem-solving abilities and excellent communication skills to maintain robust relationships with various stakeholders.

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How does the Director, Risk Governance - Third Party Lifecycle Management at Visa contribute to corporate objectives?

The Director, Risk Governance - Third Party Lifecycle Management at Visa plays a vital role in aligning the third-party lifecycle management strategy with the company’s corporate objectives. By enhancing governance structures, ensuring compliance, and optimizing workflows, this position directly supports Visa’s mission of risk mitigation and operational excellence, thereby enhancing the overall resilience of the organization.

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What skills are essential for success as a Director, Risk Governance - Third Party Lifecycle Management at Visa?

Success as a Director, Risk Governance - Third Party Lifecycle Management at Visa requires a combination of strong analytical and strategic thinking skills, effective communication, and leadership capabilities. Additionally, a thorough understanding of risk management practices, contract negotiation, and stakeholder engagement, especially within the payments or Fintech sectors, will be essential to drive compliance and foster positive relationships.

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What is the work environment like for the Director, Risk Governance - Third Party Lifecycle Management at Visa?

The work environment for the Director, Risk Governance - Third Party Lifecycle Management at Visa is dynamic and collaborative, set within a hybrid working model. Employees are expected to engage in the office three days a week, allowing for effective teamwork and interaction with colleagues. This positive workspace encourages innovation and a culture of mentorship while supporting a variety of perspectives in tackling challenges related to third-party risk management.

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Common Interview Questions for Director, Risk Governance - Third Party Lifecycle Management
How do you prioritize third-party relationships in risk management?

In risk management, prioritizing third-party relationships involves assessing the inherent risk each relationship presents based on factors such as regulatory compliance, financial stability, and potential impact on operations. You should discuss your methodology for evaluating these risks and how you communicate findings to stakeholders to ensure informed decision-making.

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Can you explain a time when you had to manage a significant risk related to a third-party vendor?

Reflect on a specific instance where you identified a significant risk with a vendor, describing the nature of that risk and the steps you took to mitigate it. Emphasize your strategic approach to communication with stakeholders, and how you developed an action plan that led to a positive outcome.

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What frameworks do you use for assessing third-party risk?

Outline the frameworks you have experience with, such as NIST, ISO standards, or industry-specific guidelines. Also, highlight how you customize these frameworks to meet the specific needs of the organization and incorporate them into the risk assessment processes.

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How do you ensure compliance with risk management policies?

Discuss your approach to compliance, which should include regular audits, effective communication across teams, and ongoing training. Provide examples that showcase your commitment to maintaining compliance through continuous improvement and stakeholder engagement.

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Describe how you handle disagreements among team members or stakeholders regarding risk assessments.

Illustrate your conflict resolution skills by discussing a specific situation where differing opinions emerged. Focus on your ability to facilitate constructive dialogue, encourage collaboration, and find a compromise that aligns with organizational goals.

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What strategies do you implement to monitor ongoing third-party risk?

Highlight the strategies you employ, such as establishing key performance indicators (KPIs) for risk monitoring, utilizing technology for continuous surveillance, and fostering open lines of communication with third parties. Share how these strategies have contributed to proactive risk management.

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Can you describe your experience with Risk Control Self-Assessments (RCSAs)?

Elaborate on your experience facilitating RCSAs, focusing on your methodology for conducting thorough assessments, gathering input from various stakeholders, and developing action plans based on results. Emphasize the importance of RCSAs in aligning risk management with organizational objectives.

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How do you handle exit strategies for third-party relationships?

Explain your approach to developing and implementing exit strategies, which includes assessing legal obligations, evaluating potential risks, and creating a step-by-step transition plan. Discuss the importance of clear communication and collaboration with all involved parties throughout the exit process.

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In your opinion, what trends are shaping third-party risk management today?

Share your insights on current trends in third-party risk management, such as the intensification of regulatory scrutiny, the rise of digital partnerships amid a technological shift, and the increasing importance of cybersecurity. Discuss how these trends influence your strategic approach to risk governance.

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What role does stakeholder communication play in your risk governance strategy?

Highlight the significance of open, transparent communication with stakeholders in your risk governance strategy. Describe how you tailor communications to different audiences, ensuring they understand risk implications and collaborate effectively in decision-making processes.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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