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Director, Risk Governance - Third Party Lifecycle Management - job 34 of 44

The Third-Party Lifecycle Management Program (TLMP) team is a second line of defense Third Party Risk Management team operating as part of the Corporate Risk function. TLMP handles governance and oversight of Visas third-party risk and is responsible for assessing the effectiveness of the controls in place to identify, monitor, and manage Visas third-party risk throughout the third party's lifecycle with Visa.

What a Director, Risk Governance - Third Party Lifecycle Management is responsible for: 

This is a fulltime position at Visa for Visas Third-Party Lifecycle Management team. The Director of the Second Line Risk Function at Visa will serve as the primary contact for TLMP client and stakeholder inquiries, ensuring timely, comprehensive responses and maintaining strong relationships through effective communication and strategic problem-solving. The role involves developing and overseeing the approach to non-supplier third-party relationships, managing contractual reviews, and implementing process enhancements to improve efficiency and effectiveness. The Director will also lead exit strategies for third-party relationships, oversee the Risk Control Self-Assessment (RCSA) process, and ensure the quality control of TLMP reporting and analytics. Additionally, the role includes mentoring and developing team members, fostering a positive and inclusive work environment, and collaborating with various stakeholders to align with corporate objectives.

This position reports to the Senior Director of Strategy and Governance for Third-Party Lifecycle Management and will be based in Atlanta Miami Austin.

Key responsibilities include:

Other Third Party (OTP) Portfolio Management and Oversight:

  • Develop TLMPS approach to non-supplier relationships to have better 2nd line oversight over these relationships at Visa i.e. OTPs, reseller agreements, referrals, partnerships, strategic alliances, sponsorships, technology partners, etc. Socialize approach with key stakeholders including business product teams to ensure alignment with TLMPS corporate wire playbook on OTPs Oversee the OTP portfolio, ensuring compliance with department and organizational policies and risk management frameworks

Stakeholder Client Inquiries:

  • Serve as the primary contact for TLMP client stakeholder inquiries, ensuring timely and comprehensive responses that are aligned with program policy, procedures and key objectives Develop and maintain strong TLMP stakeholder relationships internal and external through effective communication and strategic problem solving

Process Enhancements Internal and External:

  • Identify and implement process enhancements to improve efficiency and effectiveness of third-party risk management activities Collaborate with internal and external stakeholders to optimize workflows and integrate best practices in risk management

Exit Planning and Outsourcing Lead:

  • Develop and implement exit strategies for third-party relationships, ensuring smooth transitions and risk mitigation Lead outsourcing initiatives, ensuring alignment with department and organizational goals and compliance requirements

Reporting and Analytics:

  • Oversee the quality control of TLMP reporting and analytics, ensuring accuracy and reliability of risk management source data Develop and maintain dashboards and reports to support decision-making and risk assessment


Why this is important to Visa - As the Director, Risk Governance - Third Party Lifecycle Management, this role plays a crucial part in the strategy and regulatory alignment of the TLMP’s program. We are looking for an experienced individual with a curiosity about payments and Fintech, who is results-driven, and client focused.

This is a Hybrid position with expectations to be in an office 3 days per week.

Average salary estimate

$150000 / YEARLY (est.)
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$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Risk Governance - Third Party Lifecycle Management, Visa

As the Director, Risk Governance - Third Party Lifecycle Management at Visa in Austin, you'll be at the forefront of our innovative Third-Party Lifecycle Management Program (TLMP), striving to ensure governance and oversight of Visas' third-party risks. In this full-time leadership role, you'll be the key point of contact for stakeholders, deftly managing inquiries while nurturing strong relationships through effective communication and strategic problem-solving. Your expertise will guide the development and oversight of our approach to non-supplier relationships, driving efficiency by implementing process enhancements. You'll be leading the charge on exit strategies for third-party vendors and overseeing the crucial Risk Control Self-Assessment (RCSA) process. As a mentor, you'll cultivate a positive and inclusive work environment, helping your team thrive while aligning our objectives with Corporate strategy. Your analytical skills will ensure that TLMP reporting is top-notch, essential for decision-making and risk assessment. This is an exciting opportunity for someone curious about payments and Fintech—if you're results-driven and client-focused, we want to hear from you!

Frequently Asked Questions (FAQs) for Director, Risk Governance - Third Party Lifecycle Management Role at Visa
What are the responsibilities of the Director, Risk Governance - Third Party Lifecycle Management at Visa?

The Director, Risk Governance - Third Party Lifecycle Management at Visa is responsible for overseeing the Third-Party Lifecycle Management Program (TLMP). This includes managing inquiries from clients and stakeholders, developing non-supplier relationship strategies, executing exit strategies for third-party vendors, and ensuring effective risk assessment processes. This role also involves enhancing internal and external processes to ensure compliance and risk management, making it essential for Visa's operational success.

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What qualifications are required for the Director, Risk Governance - Third Party Lifecycle Management at Visa?

To be eligible for the Director, Risk Governance - Third Party Lifecycle Management position at Visa, candidates typically need significant experience in risk management, particularly in third-party governance. A bachelor's degree in Finance, Business, or a related field is usually required, while advanced degrees or certifications in risk management can be advantageous. Strong communication skills and a solid understanding of payment systems and Fintech are also crucial for this role.

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How does the Director, Risk Governance - Third Party Lifecycle Management contribute to risk management at Visa?

The Director, Risk Governance - Third Party Lifecycle Management contributes to Visa's risk management by establishing strong frameworks to identify, monitor, and manage third-party risks throughout their lifecycle. By leading initiatives related to non-supplier relationships, risk assessment, and compliance, they ensure that Visa's operational activities align with corporate risk objectives, enhancing overall organizational resilience.

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What skills are vital for the Director, Risk Governance - Third Party Lifecycle Management role at Visa?

Key skills for the Director, Risk Governance - Third Party Lifecycle Management role at Visa include strong analytical abilities for oversight of risk reporting and analytics, excellent communication for stakeholder engagement, and strategic problem-solving. Leadership qualities to mentor and develop team members and a detailed knowledge of risk management frameworks and compliance requirements are also essential.

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What is the work environment like for the Director, Risk Governance - Third Party Lifecycle Management at Visa?

The work environment for the Director, Risk Governance - Third Party Lifecycle Management role at Visa is dynamic and collaborative. This hybrid position requires presence in the office three days a week, providing opportunities for in-person collaboration while also allowing for remote work flexibility. Visa fosters a culture of inclusivity and innovation, making it a supportive space for personal and professional growth.

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Common Interview Questions for Director, Risk Governance - Third Party Lifecycle Management
Can you explain your experience with risk governance in third-party management?

When answering this question, detail specific roles where you managed risk governance, emphasizing your methodologies for assessing and mitigating third-party risks, especially in a corporate environment like Visa.

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How do you develop relationships with stakeholders at various levels?

Provide examples of your communication strategies that lead to successful stakeholder engagement. Highlight your ability to tailor your approach based on the stakeholder's role and interests within the organization.

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What strategies do you use to enhance process efficiency in risk management?

Discuss specific process improvements you've led that resulted in enhanced efficiency. Offer data or metrics that showcase the impact of these changes on the overall risk management framework.

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Describe a time you had to manage conflicting priorities among stakeholders.

Utilize the STAR method (Situation, Task, Action, Result) to provide a structured response. Describe how you navigated differing expectations and aligned interests towards achieving common goals.

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What metrics do you think are critical when assessing third-party risks?

Discuss key performance indicators (KPIs) and metrics that help visualize risk exposure. Talk specifically about how these metrics apply to Visa's Third Party Lifecycle Management Program and enhance decision-making.

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How do you approach mentoring team members in risk management roles?

Share your personal mentoring philosophy and specific techniques you use to nurture talent. This includes providing guidance on ethical decision-making and strategic thinking relevant to the risks faced in third-party management.

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How would you handle a significant compliance breach involving a third-party vendor?

Explain your approach to crisis management, emphasizing immediate assessment, stakeholder communication, and development of a corrective action plan. Also, stress the importance of learning lessons from such incidents to enhance overall system robustness.

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What methods do you utilize to ensure continuous improvement in risk management processes?

Discuss how you leverage feedback loops, performance data, and best practices to continuously evaluate and enhance risk management processes at Visa, ensuring they align with evolving regulatory requirements.

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Can you give an example of a successful exit strategy you've implemented?

Provide a detailed story that illustrates the steps you took to develop and implement exit strategies, focusing on mitigating risks and ensuring smooth transitions during the vendor exit process.

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What do you believe is the future of third-party risk management in the fintech industry?

Share your insights on emerging trends, regulatory changes, and technological advancements affecting the fintech space, showing that you're forward-thinking and understand the landscape Visa operates in.

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Visa is looking for a Director, Risk Governance for their Third-Party Lifecycle Management team to enhance the governance of third-party risks.

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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