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Director, Risk Governance - Third Party Lifecycle Management - job 31 of 44

The Third-Party Lifecycle Management Program (TLMP) team is a second line of defense Third Party Risk Management team operating as part of the Corporate Risk function. TLMP handles governance and oversight of Visas third-party risk and is responsible for assessing the effectiveness of the controls in place to identify, monitor, and manage Visas third-party risk throughout the third party's lifecycle with Visa.

What a Director, Risk Governance - Third Party Lifecycle Management is responsible for: 

This is a fulltime position at Visa for Visas Third-Party Lifecycle Management team. The Director of the Second Line Risk Function at Visa will serve as the primary contact for TLMP client and stakeholder inquiries, ensuring timely, comprehensive responses and maintaining strong relationships through effective communication and strategic problem-solving. The role involves developing and overseeing the approach to non-supplier third-party relationships, managing contractual reviews, and implementing process enhancements to improve efficiency and effectiveness. The Director will also lead exit strategies for third-party relationships, oversee the Risk Control Self-Assessment (RCSA) process, and ensure the quality control of TLMP reporting and analytics. Additionally, the role includes mentoring and developing team members, fostering a positive and inclusive work environment, and collaborating with various stakeholders to align with corporate objectives.

This position reports to the Senior Director of Strategy and Governance for Third-Party Lifecycle Management and will be based in Atlanta Miami Austin.

Key responsibilities include:

Other Third Party (OTP) Portfolio Management and Oversight:

  • Develop TLMPS approach to non-supplier relationships to have better 2nd line oversight over these relationships at Visa i.e. OTPs, reseller agreements, referrals, partnerships, strategic alliances, sponsorships, technology partners, etc. Socialize approach with key stakeholders including business product teams to ensure alignment with TLMPS corporate wire playbook on OTPs Oversee the OTP portfolio, ensuring compliance with department and organizational policies and risk management frameworks

Stakeholder Client Inquiries:

  • Serve as the primary contact for TLMP client stakeholder inquiries, ensuring timely and comprehensive responses that are aligned with program policy, procedures and key objectives Develop and maintain strong TLMP stakeholder relationships internal and external through effective communication and strategic problem solving

Process Enhancements Internal and External:

  • Identify and implement process enhancements to improve efficiency and effectiveness of third-party risk management activities Collaborate with internal and external stakeholders to optimize workflows and integrate best practices in risk management

Exit Planning and Outsourcing Lead:

  • Develop and implement exit strategies for third-party relationships, ensuring smooth transitions and risk mitigation Lead outsourcing initiatives, ensuring alignment with department and organizational goals and compliance requirements

Reporting and Analytics:

  • Oversee the quality control of TLMP reporting and analytics, ensuring accuracy and reliability of risk management source data Develop and maintain dashboards and reports to support decision-making and risk assessment


Why this is important to Visa - As the Director, Risk Governance - Third Party Lifecycle Management, this role plays a crucial part in the strategy and regulatory alignment of the TLMP’s program. We are looking for an experienced individual with a curiosity about payments and Fintech, who is results-driven, and client focused.

This is a Hybrid position with expectations to be in an office 3 days per week.

Average salary estimate

$150000 / YEARLY (est.)
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$120000K
$180000K

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What You Should Know About Director, Risk Governance - Third Party Lifecycle Management, Visa

At Visa, we’re excited to introduce an incredible opportunity for a Director, Risk Governance - Third Party Lifecycle Management to join our Third-Party Lifecycle Management Program (TLMP) team in Austin. As part of Visa's Corporate Risk function, TLMP serves as a second line of defense against third-party risks. The Director is crucial in managing governance and oversight throughout the lifecycle of Visa’s third-party relationships. In this full-time role, you'll be the go-to person for client and stakeholder inquiries, ensuring timely responses and maintaining strong connections through strategic problem-solving. You’ll take charge of assessing the effectiveness of our risk management controls, develop a proactive approach to managing non-supplier relationships like partnerships and technology alliances, and lead initiatives to enhance our processes for better efficiency. Mentoring your team members will also be a key part of your job – fostering an inclusive workspace thrives on collaboration. The role involves ensuring compliance across various portfolios, leading exit strategies for third-party relationships, and maintaining our reporting and analytics for high-quality decision-making. We're looking for someone with a curiosity about payments and Fintech, who is driven by results and is client-focused. If that sounds like you, let’s work together to align our objectives with Visa’s strategy! This is a hybrid position, where you’re expected to be in the office three days a week. Your journey in risk governance at Visa starts here, and we can’t wait to see the impact you’ll make.

Frequently Asked Questions (FAQs) for Director, Risk Governance - Third Party Lifecycle Management Role at Visa
What are the primary responsibilities of the Director, Risk Governance - Third Party Lifecycle Management at Visa?

The Director, Risk Governance - Third Party Lifecycle Management at Visa is responsible for overseeing the governance of third-party risks, managing key stakeholder inquiries, and ensuring compliance with organizational policies. This role includes developing strategies for non-supplier third-party relationships, leading risk control assessments, implementing process enhancements, and fostering a positive work environment for team members.

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What qualifications are required for the Director, Risk Governance role at Visa?

To be considered for the Director, Risk Governance - Third Party Lifecycle Management role at Visa, candidates generally need a robust background in risk management within the fintech or payments domains, experience in governance and compliance, and strong interpersonal skills to interact effectively with stakeholders. A degree in finance, business, or a related field is often preferred, alongside proven experience in leadership roles.

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How does Visa's Third-Party Lifecycle Management team approach risk management?

Visa's Third-Party Lifecycle Management Program (TLMP) approaches risk management by assessing and managing risks associated with third-party relationships throughout their lifecycle. The team conducts compliance checks, risk assessments, and develops comprehensive strategies for effective oversight, ensuring alignment with corporate policies and the organization’s objectives.

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What is the importance of the Director, Risk Governance position to Visa?

The Director, Risk Governance - Third Party Lifecycle Management position is vital to Visa as it ensures robust governance and oversight in managing third-party risks. This role helps align the TLMP’s strategies with regulatory requirements and corporate objectives, contributing significantly to the overall risk management framework within Visa.

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What can candidates expect during the interview process for the Director position at Visa?

Candidates interviewing for the Director, Risk Governance - Third Party Lifecycle Management position at Visa can expect a structured interview process focusing on their experience in risk management, problem-solving abilities, and leadership skills. They will be asked situational and behavioral questions that assess their capacity to navigate complex third-party relationships and develop strategies that align with Visa's corporate goals.

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Common Interview Questions for Director, Risk Governance - Third Party Lifecycle Management
Can you describe your experience with third-party risk management?

When answering the question about your experience in third-party risk management, focus on specific instances where you've identified, assessed, and mitigated risks associated with third parties. Highlight your strategic approach to governance, your ability to communicate effectively with stakeholders, and any tools or methodologies you've successfully employed.

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How do you prioritize tasks and manage multiple third-party relationships?

In response to how you prioritize tasks, discuss your approach to assessing the urgency and impact of each relationship. Mention techniques like using a risk assessment matrix, ongoing communication with stakeholders, and leveraging project management tools to ensure that the most critical tasks are addressed efficiently.

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What strategies would you implement to enhance process efficiencies in third-party risk management?

When asked about strategies for enhancing process efficiencies, share specific methodologies like lean management, automation, and best practices from industry standards that you believe could improve workflows. Emphasize your experience in collaborating with cross-functional teams to ensure seamless integration and continuous improvement.

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How do you handle conflicts with stakeholders in risk governance?

Handling conflicts with stakeholders effectively requires a calm and solution-oriented approach. Describe how you would listen to concerns, seek to understand the underlying issues, and collaborate towards a mutually beneficial resolution. Sharing an example from your experience can help illustrate your conflict resolution skills.

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What is your approach to developing exit strategies for third-party relationships?

When discussing your approach to developing exit strategies, emphasize the importance of thorough planning and open communication with all parties involved. Mention how you would assess the potential risks of exiting a partnership and develop a comprehensive plan that includes timelines, responsibilities, and contingency measures.

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Can you explain the importance of compliance in third-party risk management?

In your answer about the importance of compliance, highlight how it safeguards the organization against legal and financial repercussions. Discuss how adhering to established policies and regulations helps maintain trust with stakeholders and minimizes risks associated with third-party engagements.

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What metrics do you use to evaluate the effectiveness of risk management controls?

When asked about metrics for evaluating effectiveness, you can mention KPIs like compliance rates, audit findings, risk assessment outcomes, and stakeholder satisfaction levels. Explain how these metrics help identify areas for improvement and ensure that risk management controls are functioning as intended.

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Describe a time you mentored someone in your team. What was the outcome?

For the mentorship question, illustrate your experience with a specific example where you guided a team member through a challenging project or skill development. Discuss the impact your mentorship had on their performance and how it contributed to the overall team dynamic.

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How do you stay updated with changes in regulations affecting third-party risk management?

In answering how you stay updated, express your commitment to continuous learning through industry publications, webinars, and professional networking. Mention any relevant certifications or memberships that help you stay informed about the latest trends and regulatory changes impacting third-party risk management.

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What are your long-term career aspirations in risk governance and management?

For the long-term career aspiration question, articulate your passion for risk governance and how you see yourself evolving in this field. You can discuss your desire to lead larger teams, drive innovative risk management strategies, or take on broader operational responsibilities within the organization.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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