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Director, Risk Governance - Third Party Lifecycle Management - job 37 of 44

The Third-Party Lifecycle Management Program (TLMP) team is a second line of defense Third Party Risk Management team operating as part of the Corporate Risk function. TLMP handles governance and oversight of Visas third-party risk and is responsible for assessing the effectiveness of the controls in place to identify, monitor, and manage Visas third-party risk throughout the third party's lifecycle with Visa.

What a Director, Risk Governance - Third Party Lifecycle Management is responsible for: 

This is a fulltime position at Visa for Visas Third-Party Lifecycle Management team. The Director of the Second Line Risk Function at Visa will serve as the primary contact for TLMP client and stakeholder inquiries, ensuring timely, comprehensive responses and maintaining strong relationships through effective communication and strategic problem-solving. The role involves developing and overseeing the approach to non-supplier third-party relationships, managing contractual reviews, and implementing process enhancements to improve efficiency and effectiveness. The Director will also lead exit strategies for third-party relationships, oversee the Risk Control Self-Assessment (RCSA) process, and ensure the quality control of TLMP reporting and analytics. Additionally, the role includes mentoring and developing team members, fostering a positive and inclusive work environment, and collaborating with various stakeholders to align with corporate objectives.

This position reports to the Senior Director of Strategy and Governance for Third-Party Lifecycle Management and will be based in Atlanta Miami Austin.

Key responsibilities include:

Other Third Party (OTP) Portfolio Management and Oversight:

  • Develop TLMPS approach to non-supplier relationships to have better 2nd line oversight over these relationships at Visa i.e. OTPs, reseller agreements, referrals, partnerships, strategic alliances, sponsorships, technology partners, etc. Socialize approach with key stakeholders including business product teams to ensure alignment with TLMPS corporate wire playbook on OTPs Oversee the OTP portfolio, ensuring compliance with department and organizational policies and risk management frameworks

Stakeholder Client Inquiries:

  • Serve as the primary contact for TLMP client stakeholder inquiries, ensuring timely and comprehensive responses that are aligned with program policy, procedures and key objectives Develop and maintain strong TLMP stakeholder relationships internal and external through effective communication and strategic problem solving

Process Enhancements Internal and External:

  • Identify and implement process enhancements to improve efficiency and effectiveness of third-party risk management activities Collaborate with internal and external stakeholders to optimize workflows and integrate best practices in risk management

Exit Planning and Outsourcing Lead:

  • Develop and implement exit strategies for third-party relationships, ensuring smooth transitions and risk mitigation Lead outsourcing initiatives, ensuring alignment with department and organizational goals and compliance requirements

Reporting and Analytics:

  • Oversee the quality control of TLMP reporting and analytics, ensuring accuracy and reliability of risk management source data Develop and maintain dashboards and reports to support decision-making and risk assessment


Why this is important to Visa - As the Director, Risk Governance - Third Party Lifecycle Management, this role plays a crucial part in the strategy and regulatory alignment of the TLMP’s program. We are looking for an experienced individual with a curiosity about payments and Fintech, who is results-driven, and client focused.

This is a Hybrid position with expectations to be in an office 3 days per week.

Average salary estimate

$150000 / YEARLY (est.)
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$120000K
$180000K

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What You Should Know About Director, Risk Governance - Third Party Lifecycle Management, Visa

Join Visa as the Director, Risk Governance - Third Party Lifecycle Management in Austin, where you'll play a pivotal role in shaping our Third-Party Lifecycle Management Program (TLMP) team. This position offers an exciting opportunity to engage in governance and oversight of Visa's third-party risk while collaborating closely with stakeholders to ensure a seamless risk management process. As a key member of the second line of defense for risk management, your responsibilities will include overseeing and developing strategies for non-supplier relationships while ensuring compliance with organization policies. You'll be the primary point of contact for inquiries from clients and stakeholders, fostering strong relationships through your strategic communication and problem-solving skills. Your expertise will drive process enhancements, making third-party risk management more efficient and effective. Additionally, you will guide team members in their professional growth, promoting a positive and inclusive work environment. Your leadership will also encompass managing exit strategies for third-party relationships, overseeing the Risk Control Self-Assessment process, and ensuring our reporting and analytics are of the highest quality. If you're driven, curious about payments and Fintech, and ready to make a real impact at Visa, this hybrid role is perfect for you, with the flexibility to work in our office three days a week.

Frequently Asked Questions (FAQs) for Director, Risk Governance - Third Party Lifecycle Management Role at Visa
What are the primary responsibilities of the Director, Risk Governance - Third Party Lifecycle Management at Visa?

The Director, Risk Governance - Third Party Lifecycle Management at Visa is responsible for overseeing the governance and oversight of third-party risk management, enhancing processes, and maintaining strong relationships with clients and stakeholders. This includes developing strategies for non-supplier relationships, managing contractual reviews, and ensuring compliance with organizational policies.

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What qualifications are required for the Director, Risk Governance role at Visa?

Candidates for the Director, Risk Governance - Third Party Lifecycle Management position at Visa typically require extensive experience in risk management, a deep understanding of the payment and Fintech sectors, strong leadership skills, and effective communication abilities. A results-driven mindset is crucial for success in this role.

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How does the Director of Risk Governance contribute to Visa's Third-Party Lifecycle Management Program?

In the Director, Risk Governance - Third Party Lifecycle Management role at Visa, the contribution involves overseeing the strategic direction of the third-party risk management program and ensuring that it aligns with corporate objectives. This includes enhancing operational efficiencies and mentoring team members for better performance.

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What does a typical day look like for a Director, Risk Governance at Visa?

A typical day for a Director, Risk Governance - Third Party Lifecycle Management at Visa includes engaging with internal and external stakeholders, reviewing risk management processes, overseeing analytics and reporting, and developing strategies for managing third-party relationships effectively while mentoring team members.

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What is the importance of the Director, Risk Governance position at Visa?

The Director, Risk Governance - Third Party Lifecycle Management plays a crucial role in ensuring Visa's compliance with regulatory requirements while managing third-party risks effectively. Their strategic oversight helps protect Visa's reputation and operational integrity in a rapidly evolving financial landscape.

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Common Interview Questions for Director, Risk Governance - Third Party Lifecycle Management
What experience do you have with third-party risk management?

When answering this question, focus on specific projects or roles where you managed relationships with third-party vendors or partners. Highlight your strategic oversight, problem-solving skills, and any process improvements you implemented.

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How do you prioritize tasks in a high-pressure environment?

Discuss your methods of prioritizing tasks, such as using frameworks like Eisenhower Matrix or task management tools. Emphasize your ability to remain calm under pressure and ensure all stakeholders are informed throughout the process.

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Can you describe your approach to stakeholder management?

Explain how you build and maintain strong relationships with stakeholders. Include your strategies for effective communication and fostering trust, as well as examples of how you’ve resolved conflicts or found common ground in challenging situations.

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How do you ensure compliance with risk management policies?

Outline your understanding of developing, implementing, and monitoring compliance with risk management policies. Share examples from past roles where you successfully ensured adherence and mitigated risks within third-party relationships.

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What techniques do you use for effective process enhancements?

Describe the methodologies you employ for process enhancement, such as Lean or Six Sigma. Discuss how you assess existing processes and collaborate with teams to identify improvements that align with best practices in risk management.

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How do you lead teams in a hybrid work environment?

Discuss the importance of clear communication, setting expectations, and regular check-ins with remote team members. Share your strategies for fostering team spirit and maintaining productivity within a hybrid model.

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What is your experience with data analytics in risk management?

Emphasize your proficiency in utilizing analytics tools for risk assessment and reporting. Provide examples of how data-driven insights led to better decision-making and risk mitigation strategies in previous roles.

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Describe a challenging project you handled in the risk management field.

Share specific details about the project, your role, and the obstacles encountered. Highlight your analytical thinking, collaboration with stakeholders, and how you successfully navigated the challenges to achieve positive outcomes.

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How do you stay updated on industry trends in risk governance?

Talk about your commitment to continuous learning through industry publications, networking, attending seminars, and participating in relevant groups. Mention any specific topics or trends that interest you and how they impact risk management.

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Why do you want to work at Visa as the Director, Risk Governance?

Express your interest in working at Visa by discussing your passion for the payments industry and your admiration for Visa’s innovation and commitment to security. Align your professional goals with Visa’s mission and values to showcase your enthusiasm.

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Visa is looking for a Director of Risk Governance to enhance their Third Party Lifecycle Management program, focusing on risk management and stakeholder relationships.

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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