Manager, Value-Added Services Strategy - job 7 of 20

As the Manager of Value-Added Services Strategy, you'll lead essential workstreams related to multi-year strategy development, manage project activities, and support the senior leadership team by providing data-driven recommendations. Your role will focus on aligning business objectives with the company's growth imperatives, driving assessments of opportunities, and leading strategic initiatives that have far-reaching impacts.

Candidates for the Manager, Value-Added Services Strategy role should possess a strong background in strategic planning and project management. Essential qualifications include proven experience in guiding strategy development and a demonstrable ability to manage multiple stakeholders effectively. High emotional and intellectual intelligence is a must, alongside a talent for communicating complex ideas clearly to senior management.

In the Manager, Value-Added Services Strategy role, you'll engage in a hybrid work model, allowing you to alternate between working from our San Francisco office and your home. While remote work offers flexibility, you’ll be expected to work in the office three days a week, as determined by leadership, ensuring collaboration and team synergy.

Success in the Manager, Value-Added Services Strategy position hinges on your ability to structure and solve complex business problems, communicate effectively with diverse teams, and synthesize market research into actionable insights. Critical thinking, adaptability, and strong interpersonal skills will greatly enhance your capacity to support strategic planning processes.

As the Manager of Value-Added Services Strategy, you'll be engaged in diverse projects such as developing long-term strategic plans, conducting portfolio diagnostics, and executing competitive market research. Your initiative will also contribute to evaluating significant business opportunities, including potential acquisitions, and will support the leadership in internal and external strategy forums.

When answering this question, focus on a specific project that demonstrates your leadership skills. Highlight how you identified objectives, the strategies you implemented, and the outcomes achieved. Explain your role in fostering collaboration and ensuring that the project aligned with overarching business goals.

Discuss your approach to stakeholder management, emphasizing active communication and regular check-ins. Mention how you tailor your communication style to fit the audience and how you prioritize their needs while aligning them with project objectives.

In your response, illustrate how you gather and analyze relevant data to inform your recommendations. Highlight your experience with market research and your ability to synthesize information into meaningful insights that guide strategic decisions.

Focus on a quality such as adaptability or communication. Explain why it is essential in a strategic role, using examples from your experience to illustrate how you embody this quality in your work.

Outline your methodology for conducting market research, such as identifying key trends and competitive landscapes. Explain how you use this information to shape strategy and guide business decisions.

Provide a detailed example of a long-term project, focusing on your strategic vision, phased execution, and how you tracked progress over time. Highlight the impact of the completed strategy on the business.

Discuss your problem-solving techniques, emphasizing your ability to remain calm and adaptable under pressure. Use a real scenario where you overcame challenges by adjusting strategies and collaborating with your team.

Mention techniques such as concise reporting, visual data presentation, and regular updates. Stress the importance of understanding your audience and tailoring your communication style to ensure clarity and engagement.

Share instances where you contributed to thought leadership, such as developing strategic presentations or guiding executive discussions. Discuss how these efforts supported the organization’s goals.

Express your enthusiasm for the role, emphasizing your passion for strategic planning and the chance to contribute to a dynamic company. Mention specific aspects of the job description that align with your career aspirations.