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Senior Director - Head of B2B Marketing - job 1 of 3

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Head of B2B Marketing is the senior-most CEMEA marketer directly accountable for developing and maximizing the impact and capabilities of Visa’s B2B marketing in CEMEA, across 90+ countries and territories in which Visa operates.  The role reports directly to the CEMEA SVP, Chief Marketing Officer and Global SVP B2B Marketing. This leader will have strong cross function accountability and stakeholder management responsibilities interacting with senior leaders across many functions such as Sales, Products, Corp Comms and country leadership teams.

Essential Functions:

  • Set priority: Work together with CEMEA business units and sales organizations to define key priorities and set strategic direction for B2B Marketing in the Region.
  • Set Strategy:  Define strategies and frameworks that maximize B2B Marketing impact to the sales of Visa solutions
  • Manage the P&L: track B2B Marketing investment and impact and recommend investments for the function.
  • Lead the Organization: elevating the function, improving the team expertise and creating a sense of community
  • Implement lead generation and Account Based Management campaigns tracking efficiency all the way to revenues.
  • Define B2B Marketing content strategy including thought leadership communication and appropriate use social platforms and media in general.
  • Establish the use of events as source of lead generation and relationship-building as well as enhancing Visa’s brand and reputation
  • Develop, adapt and deploy Sales Enablement materials, and training on our solutions to the organization.
  • Be the guardian of Visa for Business Narrative and Visual Identity and name principles.
  • Lead CEMEA implementation of customer acquisition system: leverage global tech stack lead generation operating model to define customer journey mapping, lead generation campaigns, effective hand-off to sales, and gather feedback for continuous improvement.
  • Implement measurement framework: define best practices based on results and create a culture of sharing best in class frameworks and driving continuous improvement.
  • Define Buyer Segments: Identify key buyer segments in the marketplace (beyond industry affiliation) and group users/clients by behavioral data, for more efficient and effective targeting
  • Collaborate with B2B CoE, Digital Marketing and Sales Excellence to deploy Technology Infrastructure for B2B Marketing – including CRM system to manage relationships more effectively, CDP for greater personalization, etc.

The Head of B2B Marketing will serve as a key strategic and operating partner to the Product, Value-Added Services, and Commercial and Money Movement Solutions Business Units.

  • Developing B2B Marketing Strategy:  help build demand and drive adoption and retention for new and existing Visa B2B products across all stages of usage.
  • Product lifecycle: align Visa’s marketing efforts (promotions and sales) with Visa’s product lifecycle stages – i.e., development, introduction, growth, maturity, saturation, and decline.
  • Build messaging and positioning for products and services – including unique value propositions, product narratives, solutions bundling.
  • Connect to other parts of regional marketing – product integration and marketing through Sponsorships.
  • Lead collaborative interactions with key stakeholders across the different Business Units.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications
12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

  • 12-15 years of experience with an Advanced Degree (e.g. Masters, MBA)
  • Experience as head of B2B marketing for a multi-product organization at scale
  • Leader who understands how to navigate and influence people within a highly matrixed organization
  • Evident experience on development of people – building, coaching, and retaining high-performance teams across B2B and Product Marketing.
  • Passion for technology and ability to simplify and humanize complexity
  • Experience leading cross-functional stakeholders (Product, Technology, Sales, Marketing, etc.)
  • Experience in Portfolio management and prioritization, leading of full array of performance & product marketing activities
  • Track record of leveraging both internal user data and consumer insights to define product roadmaps, experiences, and positioning
  • Leadership across social marketing, communications, public relations, and creative production
  • Energetic, self-motivated leader that can cultivate a culture of pride and performance
  • Executive presence and gravitas to engage with key internal and external stakeholders
  • Ability to remain open-minded when a pivot or change in direction is required
  • High degree of confidence, but low ego
  • Character and integrity that aligns with the culture and values of Visa

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$150000 / YEARLY (est.)
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$120000K
$180000K

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What You Should Know About Senior Director - Head of B2B Marketing, Visa

At Visa, a world leader in payments and technology, we are excited to announce an incredible opportunity for a Senior Director - Head of B2B Marketing in Dubai, United Arab Emirates! This pivotal role is the cornerstone of our B2B marketing strategy across the CEMEA region, which spans over 90 countries. As the senior-most marketer in this area, you'll collaborate closely with senior leaders across various functions like Sales, Products, and Corporate Communications to define the strategic direction of our B2B marketing initiatives. Your experience will guide our investment strategies and help elevate our marketing team while creating a vibrant community focused on excellence. In this position, you’ll implement lead generation campaigns, develop impactful content strategies, and enhance our brand reputation through engaging events. You'll also spearhead customer acquisition systems, ensuring a seamless integration of technology that drives effective marketing practices. Your understanding of buyer segments and the use of analytics will help refine our strategies for maximum efficiency. If you're an energetic leader passionate about technology and possess the skills to build high-performing teams and foster collaboration across different business units, then you have the chance to make a substantial impact at Visa. Join us, and let's shape the future of B2B payments together while embodying our mission of uplifting everyone, everywhere.

Frequently Asked Questions (FAQs) for Senior Director - Head of B2B Marketing Role at Visa
What are the main responsibilities of the Senior Director - Head of B2B Marketing at Visa?

The Senior Director - Head of B2B Marketing at Visa will oversee the B2B marketing strategies across the CEMEA region. Key responsibilities include setting strategic directions, managing P&L, leading the organization by improving team expertise, and implementing lead generation campaigns. This role also involves developing content strategies and enhancing the Visa brand through events and relationship building.

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What qualifications are required for the Senior Director - Head of B2B Marketing position at Visa?

To qualify for the Senior Director - Head of B2B Marketing role at Visa, candidates should have 12-15 years of experience with an Advanced Degree, ideally in a similar position within a multi-product organization. Strong leadership skills, experience in managing high-performance teams, and a solid understanding of navigating complex organizational structures are also essential.

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How does the Senior Director - Head of B2B Marketing at Visa contribute to customer acquisition?

The Senior Director - Head of B2B Marketing will lead the implementation of a customer acquisition system that utilizes global technology infrastructures. They will define customer journey mapping and design effective lead generation campaigns, ensuring that marketing initiatives translate directly into sales and revenue.

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What skills are essential for success in the Senior Director - Head of B2B Marketing role at Visa?

Essential skills for the Senior Director - Head of B2B Marketing at Visa include excellent stakeholder management, cross-functional collaboration, a deep passion for technology, and the ability to simplify complex concepts for diverse audiences. A track record of leveraging data and consumer insights to inform product roadmaps and marketing strategies is also crucial.

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What impact can the Senior Director - Head of B2B Marketing at Visa expect to have?

In the role of Senior Director - Head of B2B Marketing, the incumbent will have a significant impact on Visa’s global presence by driving demand and adoption of B2B products. Their leadership will elevate the marketing function and enhance brand reputation, ultimately contributing to higher sales and stakeholder satisfaction across the region.

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Common Interview Questions for Senior Director - Head of B2B Marketing
Can you describe your experience with B2B marketing strategies?

Be sure to recount specific examples of past B2B marketing strategies you have implemented. Highlight your role in developing these strategies, the outcomes they achieved, and any data or metrics that demonstrate success.

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How do you manage and prioritize multiple initiatives in a fast-paced B2B marketing environment?

Discuss your methods for prioritization, such as using a matrix to evaluate the impact of initiatives versus effort needed. Share a situation where you effectively managed competing priorities and the results you achieved.

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What metrics do you consider most important when evaluating B2B marketing performance?

Offer insight into specific KPIs such as lead conversion rates, return on marketing investment (ROMI), and customer retention metrics. Discuss how you've used these metrics to inform your strategies and decisions.

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How do you approach lead generation and account-based marketing?

Discuss the tools and techniques you leverage for lead generation. Share any experience you have in implementing an account-based marketing strategy, including examples of how you tailored efforts to target specific accounts effectively.

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What role does collaboration play in your marketing strategy development?

Emphasize the importance of collaboration with cross-functional teams. Give examples of successful campaigns that were the result of strong collaboration and how that dynamic contributed to successful outcomes.

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Can you describe a marketing campaign that you led which had a significant impact?

Share a compelling story about a marketing campaign you led. Include details about your goals, strategies implemented, challenges faced, and the impact it had on business objectives.

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What is your experience with customer segmentation and targeting?

Discuss your methods for defining buyer segments. Include examples of how you have used behavioral data to refine targeting strategies and the results those efforts yielded.

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How do you stay updated with B2B marketing trends and best practices?

Mention the resources you use to keep informed about B2B marketing trends, such as industry publications, webinars, and conferences. Highlight any memberships in professional organizations that keep you connected.

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How do you foster a high-performance team culture?

Share your philosophy on team development and performance. Discuss specific practices you employ to build morale and enhance team capabilities, such as mentorship and ongoing training initiatives.

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How do you anticipate and adapt to changes in marketing technology?

Talk about a time when you had to pivot due to changes in technology. Explain how you evaluated new tools or platforms and implemented solutions that supported your marketing goals.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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