Job Summary: As the Senior Director of Site Reliability Engineering (SRE), you will lead a team of SREs to ensure the highest level of performance and reliability of our services. You will be responsible for the end-to-end availability and performance of mission-critical services and building automation to prevent problem recurrence. The role requires a strategic leader who can create a vision for the SRE function and drive a culture of ‘automation first’ to improve the scalability and stability of our systems.
Essential Functions:
Lead and scale the SRE team, setting objectives and key results that align with the company’s strategic goals.
Develop and implement SRE policies, standards, and best practices for enterprise-wide systems.
Define standards for building reliable applications that are highly available and resilient.
Drive the adoption of a DevSecOps culture, fostering collaboration between development and operations teams.
Oversee the design and implementation of solutions for system monitoring, logging, alerting, and incident response.
Collaborate with product development teams to ensure reliability and scalability are considered at the design phase.
Manage on-call rotations, incident management processes, and post-mortem analyses to ensure continuous improvement.
Define Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets for all critical services.
Work closely with the security team to ensure compliance with industry standards and regulatory requirements.
Lead initiatives to improve CI/CD pipelines and automate infrastructure provisioning and deployment.
Provide technical leadership and mentorship to team members, encouraging professional growth and technical excellence.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Visa is not offering relocation assistance for this role.
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Are you ready to step into a leadership role that drives the future of technology? As the Senior Director of Site Reliability Engineering (SRE) at our innovative company in Foster City, you will be at the forefront of ensuring our services operate seamlessly. You’ll lead a talented team of SREs, focusing on enhancing the availability and performance of our mission-critical systems. Your strategic vision will promote a culture of 'automation first,' enabling us to scale and stabilize our operations effectively. With your expertise, you'll develop and implement policies and best practices that align with our business goals. Imagine working collaboratively with product development teams to integrate reliability and scalability right from the design phase! From defining Service Level Objectives (SLOs) to overseeing incident management processes, your role will be instrumental in maintaining the health of our systems. This is an exciting opportunity where you can foster a DevSecOps culture and provide valuable mentorship to your team. Plus, with our hybrid work model, you’ll have the flexibility to balance your time between working remotely and in the office. Join us in creating resilient applications and driving technical excellence at our organization.
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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