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Senior Event Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is seeking a highly motivated Senior Event Manager to drive strategy and execution of select Visa events, including client conferences and trade shows. Reporting to a Director of External Events, this role requires a customer-centric focus and a strategic mindset while managing the conception, execution, content production, onsite management, and post-event reconciliation of select events.

Responsibilities include:  

-Program Lead for assigned events. Oversee project meetings and communicating clear agendas and follow-up actions with project team and key stakeholders. 

-Developing event project plans including strategy, goals, metrics, timeline and roles and responsibilities 

-Develop and execute trade show strategies and plans in alignment with company goals. 

-Develop and manage trade show budgets, ensuring cost-effective solutions and adherence to financial constraints. 

-Collaborate with marketing and sales teams to create compelling booth presentations, promotional materials, and lead generation strategies. 

-Ensure compliance with all trade show regulations and requirements. 

-Train and manage on-site staff and volunteers to effectively represent the company and engage with attendees. 

-Track and analyze trade show performance metrics, including lead generation, attendee engagement, and return on investment (ROI). 

-Managing the vendor and venue selection process in coordination with Sourcing and Finance teams. Communicate with chosen vendors and suppliers throughout the event cycle.  

-Invoice and budget tracking. Escalating unforeseen changes to necessary stakeholders.  

-Event design and audience experience development, working with stakeholders to determine needs and desired outcomes for event audience 

-Hotel room block and venue management 

-Manage run of show, content production, audio visual needs and vendors 

-Attendee communications, registration management and mailbox management 

-Registration and mobile app development 

-Onsite delivery and execution 

-Post event reconciliation, surveys and reporting 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.  

Qualifications

Basic Qualifications
-8 or more years of relevant work experience with a Bachelor Degree or at least
5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or
2 years of work experience with a PhD
-6-8 years of experience in event program management and operations with
tradeshow design and management experience

Preferred Qualifications
-9 or more years of relevant work experience with a Bachelor Degree or 7 or
more relevant years of experience with an Advanced Degree (e.g. Masters,
MBA, JD, MD) or 3 or more years of experience with a PhD
-Demonstrated exceptional project management, organization and planning
skills applied in a fast paced, multi-tasking environment
-Must possess a passion for events and in-depth understanding of how events
engagement bolsters brand, drives regional and global business strategy,
supports business objectives, and aligns with the overall marketing and
communications strategy of a global organization
-Creative approach to development of event concepts – think outside the box –
with a desire to constantly innovate and improve all event aspects
-Excellent communication, negotiation and relationship management skills,
particularly with senior executive level stakeholders
-Willing to challenge the status quo and look at things from a different angle
-Proactively bring forward new ideas and look for innovative solutions that help
simplify processes
-Self-directed personality that takes a proactive, hands-on role in problem
solving, decision-making, creating new procedures and innovating new ways to
enhance existing processes
-Strong customer orientation. Look to deliver impactful and beneficial meetings
for clients and attendees with a focus on quality
-Driven, self-starter with an ability to prioritize projects in a deadline driven
environment
-Must be able to facilitate domestic and international meeting programs, as
required. Job requires 15-20 percent overnight travel and from time-to-time
overtime and weekend work

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 142,200.00 to 206,350.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$174275 / YEARLY (est.)
min
max
$142200K
$206350K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Event Manager, Visa

At Visa, we're on the lookout for a talented Senior Event Manager to join our dynamic team in San Francisco, CA. This isn't just any job; it's an opportunity to drive strategies and execution for our high-profile events, including client conferences and trade shows. As a key member of our department, you'll be reporting directly to the Director of External Events, where your customer-centric focus and strategic mindset will shine. Your responsibilities will span from leading the program for assigned events to overseeing the development of project plans, including timelines, goals, and metrics. Budget management is also crucial, as you'll ensure cost-effectiveness while collaborating closely with our marketing and sales teams to create compelling booth presentations and promotional materials. If you're someone who enjoys diving into event design and audience experience, we want to hear from you! You'll manage everything from hotel room blocks to onsite delivery and even post-event surveys. Plus, with our hybrid model, you'll enjoy flexibility in your work environment. Come make an impact in the payments industry while bringing your passion for events to a role where every day is different and every event counts. Join Visa, and let's connect the world through innovation and security in payments!

Frequently Asked Questions (FAQs) for Senior Event Manager Role at Visa
What are the responsibilities of a Senior Event Manager at Visa?

As a Senior Event Manager at Visa, your main responsibilities will include directing the overall strategy and execution of various events such as client conferences and trade shows. You will lead project meetings, develop comprehensive event plans, manage budgets, and ensure compliance with all necessary regulations. You will also work along with marketing and sales teams to create engaging presentations that align with company goals. Additionally, you'll be in charge of managing onsite staff and vendors, tracking event performance metrics, and handling post-event reporting.

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What qualifications are required for the Senior Event Manager position at Visa?

To qualify for the Senior Event Manager role at Visa, you should have 8 or more years of related experience paired with a Bachelor's degree or an equivalent amount of relevant experience with an advanced degree. Strong project management skills, in-depth understanding of event engagement, and exceptional communication abilities are essential. Candidates with 6-8 years of experience in event management, particularly tradeshow management, will have a competitive edge, along with a creative approach to developing event concepts.

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What type of work environment can Senior Event Managers expect at Visa?

Senior Event Managers at Visa will enjoy a hybrid work environment, allowing some flexibility between remote and office settings. Visa expects hybrid employees to work from the office approximately 50% of the time, which is determined based on business needs. You'll frequently collaborate with team members and stakeholders in-person while also enjoying the perks of remote work.

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How does Visa support work-life balance for Senior Event Managers?

Visa understands the importance of work-life balance, particularly in a fast-paced environment like event management. As a Senior Event Manager, you will have flexible work options through a hybrid model and a structured work schedule that aims to accommodate personal needs while meeting business goals. It's not uncommon for event managers to experience overtime or weekend work for peak events, but the overall structure at Visa promotes a balanced work-life approach.

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What benefits do Senior Event Managers receive at Visa?

Visa offers a comprehensive benefits package for Senior Event Managers that includes medical, dental, and vision insurance, a 401(k) plan, flexible spending accounts, life insurance, and a generous paid time off policy. Additionally, there may be opportunities for bonuses and stock options, all designed to ensure you feel valued and supported in your professional journey.

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Common Interview Questions for Senior Event Manager
Can you describe your experience with event project management?

In answering this question, highlight specific projects you've managed, focusing on your role, the challenges faced, and the outcomes achieved. Stress your ability to coordinate multiple stakeholders, manage budgets, and ensure seamless execution, drawing on examples that demonstrate your project management skills.

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How do you handle unexpected challenges during an event?

Emphasize your problem-solving skills. Provide an example of a challenge you've faced at an event, how you addressed it proactively and the positive outcome. This shows your ability to think on your feet and maintain poise under pressure, two critical traits for a Senior Event Manager.

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What role do you believe audience engagement plays in event success?

Discuss the importance of audience engagement by describing specific techniques you've used, such as interactive sessions, personalized communication, or leveraging digital platforms. Highlight how these strategies can enhance attendee experience and achieve event objectives.

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How do you ensure your event strategies align with company goals?

Explain your approach to collaboration with marketing and sales teams to ensure all efforts are in harmony with overarching business goals. Use examples to illustrate how you've developed strategies that directly contributed to meeting those objectives.

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What budgeting experience do you have in event management?

Speak to your experience managing event budgets, detailing how you track expenses, negotiate with vendors, and adjust plans to ensure events remain cost-effective. Include examples of how you've been able to maximize ROI.

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How do you choose a venue for an event?

Discuss the key factors you consider while selecting an event venue, such as location, capacity, amenities, and overall fit with the event theme. Stress the importance of collaboration with sourcing and finance teams to secure the best options.

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What methods do you use to analyze event performance?

Describe the metrics you track post-event, such as attendee feedback, engagement levels, and lead generation. Discuss the tools or software you've used for evaluation and how this data informs future events.

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Describe a time when you had to train staff or volunteers for an event.

Provide an example of a previous experience where you developed a training plan and oriented staff or volunteers. Discuss the content of your training sessions and how this preparation contributed to the success of the event.

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How do you stay updated with the latest trends in event management?

Share your strategies for keeping informed on industry trends, such as attending industry conferences, participating in webinars, or subscribing to relevant publications. This shows your commitment to continual learning and adaptation.

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How do you balance multiple events at once?

Provide insights into your organizational skills and strategies, such as using project management tools, breaking down tasks by priority, and maintaining clear communication with your team. This highlights your ability to multitask effectively in a fast-paced environment.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
January 4, 2025

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