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Sr. Manager, Product and Portfolio Operations - job 20 of 21

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The Value-Added Services organization creates and delivers products to Visa clients and accelerates the seamless delivery of our products into markets. We are at the core of Visa’s overall vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

The Senior Manager, Portfolio Operations will partner closely with product teams to manage change management and program management across VAS priorities. The successful candidate will have over a decade of experience leading change and projects across product management, delivery, and operations functions in a consulting firm or equivalent. He or she will have strong consensus building skills and will be comfortable providing guidance and guardrails to a large and disparate team of product managers and supporting professionals. This role sits at the intersection of several different teams, and enables connections with technology, sales, marketing, and support organizations.

Key Responsibilities:

Identify opportunities for continuous improvement in product lifecycle practices and operations, fostering a culture of innovation and collaboration
Lead strategic and operational projects related to product lifecycle transformation that drive commercial outcomes
Program Management of VAS wide initiatives, when required
Develop and implement the Portfolio Operations transformation strategy and roadmap
Drive change management and adoption efforts for transforming product lifecycle practices and operations, ensuring these initiatives are effectively communicated and embraced across the organization
Lead the development of competency framework and corresponding training and accreditation pathways for the product management teams
Facilitate communication and collaboration across all business units, regions and cross-functional stakeholders, providing expert guidance on change management and adoption strategies to ensure successful sponsorship and leadership of transformation initiatives
Partner on the design and delivery of PLM training programs, integrating the needs of different business units, regions, and career stages
Co-define robust onboarding and certification programs for new product managers
Facilitate mentorship programs, knowledge-sharing sessions, workshops, and PLM community events to support ongoing learning and development
Partner with the People team to develop career frameworks and growth paths for product managers
Develop and implement comprehensive communication plans to effectively convey transformation goals, progress, and outcomes to all relevant stakeholders
Establish and monitor metrics to measure the success and impact of change management initiatives, making data-driven adjustments as needed
Support leadership reporting on transformation effectiveness and improvement initiatives.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Sr. Manager, Product and Portfolio Operations, Visa

Join Visa as a Senior Manager, Product and Portfolio Operations in the vibrant city of San Francisco! At Visa, we pride ourselves on creating and delivering exceptional products to our clients. The Value-Added Services organization is the heart of our commitment to becoming the best way for people to pay and get paid. In this pivotal role, you’ll partner with dynamic product teams to steer change management and program management across our priorities, ensuring a smooth flow from conception to market delivery. If you have over a decade of experience in product management, delivery, and operations within a consulting environment, this could be the perfect opportunity for you! You’ll collaborate with various teams—including technology, sales, and marketing—making connections that foster innovation and growth. Your expertise in consensus building will help guide a diverse team of product managers and support professionals as you drive strategic initiatives and transformational change. You'll also be responsible for improving practices in the product lifecycle, developing competency frameworks, creating tailored training programs, and facilitating mentoring opportunities to nurture talent. With your keen eye for metrics, you’ll track the success of change initiatives, making data-driven decisions to refine our approach. If you’re ready to elevate Visa’s product operations and help us transform the future of payment solutions, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Sr. Manager, Product and Portfolio Operations Role at Visa

What are the primary responsibilities of the Senior Manager, Product and Portfolio Operations at Visa?

The Senior Manager, Product and Portfolio Operations at Visa primarily focuses on managing change and program initiatives across the Value-Added Services organization. Key responsibilities include leading operational projects that improve product lifecycle practices, developing transformation strategies, and ensuring effective communication across various teams. This role requires strong leadership to foster collaboration and innovation among product managers and other stakeholders.