Staff Systems Engineer - Splunk Administrator - PRE - job 19 of 22

As a Staff Systems Engineer - Splunk Administrator at Visa, your main responsibilities will include collaborating with product development teams, managing the Logging platform for high availability and reliability, and continuously improving processes, technologies, and automation tools. You will also tackle challenges head-on on a global scale, ensuring the solutions you provide are scalable, secure, and cost-effective.

To qualify for the Staff Systems Engineer - Splunk Administrator position at Visa, candidates should have a solid background in systems engineering, particularly with Splunk. Familiarity with logging infrastructure, cloud technologies, and Agile methodologies will be beneficial. Experience in coding, debugging, and technical leadership is essential to thrive in this dynamic environment.

A typical workday for a Staff Systems Engineer - Splunk Administrator at Visa involves collaborating with cross-functional teams, monitoring and optimizing the Logging platform, participating in Agile Scrum meetings, and problem-solving through innovative solutions. You’ll be immersed in a hybrid work culture, balancing time between physical office days and remote work.

Visa's Staff Systems Engineer - Splunk Administrator position follows a hybrid work model, where employees alternate their work schedule between the office and remote locations. It is generally expected that you will be present in the office 2-3 set days a week, based on business needs, promoting a balanced work-life environment.

Visa encourages continuous improvement for the Staff Systems Engineer - Splunk Administrator role by promoting a culture of innovation and agility. You will be empowered to suggest and implement enhancements to processes, tools, and technologies to enhance performance and reliability, allowing you to have a direct impact on Visa's Observability solutions.

When answering this question, share specific projects or instances where you utilized Splunk to monitor or optimize systems. Highlight your proficiency in setting up dashboards, exploring logs, and any performance improvements achieved through your work.

Discuss your approach to reliability, including proactive monitoring, incident management, and employing redundancy strategies. Mention tools and technologies you've effectively used in the past to maintain system uptime.

Provide a detailed narrative of the situation, your role, the steps you took to resolve the issue, and the outcome. Emphasize your analytical skills and use of technical knowledge in problem-solving.

Explain your experience in teamwork, emphasizing communication strategies, tools used for collaboration, and your role in ensuring everyone is aligned toward a common goal. Mention any relevant methodologies like Agile that you applied.

Identify the tools and technologies you are familiar with, elaborating on why you prefer them. Be specific about how these tools have aided in improving system visibility and reliability.

Discuss a specific instance where you identified a process inefficiency and took initiative to enhance it. Highlight the benefits gained from the improvement and how it impacted the team's performance.

Discuss specific programming languages you are proficient in and how you have used them to automate tasks, enhance system performance, or contribute to development projects. Giving examples will provide a clearer picture.

Mention any resources you regularly consult, such as industry blogs, forums, webinars, and conferences. This shows your commitment to ongoing learning and adaptation in an ever-evolving field.

Discuss your understanding of different security best practices. You might emphasize proactive monitoring, timely patching, or user access control, and link your answer to specific instances from your experience.

Express your aspirations regarding both personal growth and contributing to Visa's goals. Align your answer with the company’s vision for innovation and reliability, illustrating your commitment to excellence.