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Retail Sales Associate - Inventory Focused

Company Description

Vuori is redefining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of a Retail Sales Associate – Inventory Focused at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. Vuori has an awesome company culture that is driven by motivated upbeat individuals who foster a love for the outdoors, diverse culture, athleticism, and love the buzz of retail.

Create an unforgettable customer experience

  • Forge lasting relationships with customers.
  • Work with the sales team to ensure each customer receives the best service possible.
  • Greet customers in a timely, authentic and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business 

  • Achieve sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Assist in the completion of projects while keeping the focus on customer experience.
  • Communicating inventory needs to support the business goal.

Operations

  • Ensure the backroom is tidy and easy to navigate.
  • Ensure destock and restock is handled on a daily basis.
  • Ensure the back of house is kept organized.
  • Organize supplies and communicate when needing restocked.
  • Support in weekly planning and re-organization of BOH to support inbound shipment recieving.
  • Ensure all shipments are being received and processed in a timely manner, and follow up with Inventory Lead and management team if needed.
  • Support daily manual restocks to ensure the floor is fully stocked.
  • Support weekly cycle counts.
  • Identify and communicate product concerns in a timely manner.

Qualifications

  • Must be available to work nights, weekends and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability and initiative.
  • Eager to develop new skills and responsive to feedback.

Additional Information

Pay Range: $18-20.50/hour + team commission

Benefits:

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$40080 / YEARLY (est.)
min
max
$37440K
$42720K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Sales Associate - Inventory Focused, Vuori, Inc

At Vuori, we're on a mission to redefine athletic apparel by blending functionality with a laid-back style, allowing our customers to transition seamlessly from workout to relaxation. As a Retail Sales Associate - Inventory Focused, you'll play a pivotal role at our San Jose location, where you'll connect with our community while showcasing our brand’s values. Your focus will be on building lasting relationships with customers, delivering a memorable shopping experience, and making sure the store runs smoothly behind the scenes. This diverse role involves engaging with customers, preparing fitting rooms, and providing insights about our merchandise’s fit and style. You’ll also help achieve our sales goals in a fun, team-oriented atmosphere while honing your knowledge about both fashion and activewear. Your organization skills will be key as you manage inventory, keep the back of house tidy, and support stock replenishment efforts. This is not just a job; it's an opportunity to grow within a thriving company that values enthusiasm and a love for the outdoors. We're looking for enthusiastic individuals who thrive in a fast-paced retail environment and are eager to develop personal and professional skills along the way. If you're ready to join a dynamic team dedicated to inspiring others while having a great time, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Retail Sales Associate - Inventory Focused Role at Vuori, Inc
What are the primary responsibilities of a Retail Sales Associate - Inventory Focused at Vuori?

As a Retail Sales Associate - Inventory Focused at Vuori, your key responsibilities revolve around creating unforgettable customer experiences and managing inventory efficiently. You will engage with customers, assist them in fitting rooms, and provide product insights, while also playing a critical role in maintaining back-of-house organization, ensuring that inventory is stocked and easily accessible.

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What qualifications are necessary for the Retail Sales Associate - Inventory Focused position at Vuori?

To excel as a Retail Sales Associate - Inventory Focused at Vuori, you should possess strong communication and interpersonal skills, a knack for building relationships, and the ability to multitask in a fast-paced environment. Punctuality, accountability, and a positive attitude toward customer service are essential, along with a willingness to learn and adapt quickly.

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How does Vuori encourage team collaboration among Retail Sales Associates?

Vuori fosters team collaboration among Retail Sales Associates by promoting a vibrant company culture that emphasizes teamwork, motivation, and shared goals. As a Retail Sales Associate - Inventory Focused, you'll collaborate closely with your colleagues to achieve sales targets and enhance the shopping experience through open communication and support.

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What shift availability is expected from a Retail Sales Associate - Inventory Focused at Vuori?

Vuori expects Retail Sales Associates - Inventory Focused to be available for flexible work hours, including nights, weekends, and holidays. This flexibility ensures that we provide the best service possible to our customers while supporting the team's operational needs.

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What kind of benefits does Vuori offer to Retail Sales Associates - Inventory Focused?

As a Retail Sales Associate - Inventory Focused at Vuori, you will enjoy a competitive pay range of $18-20.50/hour plus team commission, along with benefits that include health insurance, paid time off, employee discounts, and a 401(k) plan, showcasing Vuori's commitment to employee well-being.

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Common Interview Questions for Retail Sales Associate - Inventory Focused
How would you describe the ideal customer experience at Vuori?

The ideal customer experience at Vuori involves creating a welcoming and engaging environment where customers feel valued and supported. Use specific examples of your past experiences to illustrate how you would positively impact a customer's shopping journey.

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What strategies would you employ to achieve your sales goals as a Retail Sales Associate - Inventory Focused?

To achieve sales goals, I would focus on building rapport with customers, understanding their needs, and sharing product knowledge. I believe in actively listening to customers and tailoring my approach to ensure they find exactly what they're looking for, which ultimately drives sales.

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How do you handle challenging customer situations effectively?

Handling challenging situations requires calmness and empathy. I would listen carefully to the customer's concerns, acknowledge their feelings, and work towards a satisfactory solution while always keeping Vuori’s customer service standards in mind.

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Can you discuss a time when you had to manage multiple tasks simultaneously? How did you prioritize?

In a fast-paced retail environment, I often manage multiple tasks. I prioritize based on urgency and impact, focusing first on tasks that directly affect customer satisfaction, such as assisting customers and ensuring product availability, before attending to inventory management.

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What do you think makes Vuori's culture unique?

Vuori's culture is unique because it blends a passion for fitness and outdoor activities with a commitment to creativity and personal connection. This creates an environment where employees are motivated to contribute their best while building genuine relationships with each other and customers.

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How would you educate yourself on the latest trends in activewear?

I would stay updated on activewear trends by following fashion blogs, attending industry events, and leveraging social media platforms. Additionally, I would seek training opportunities and knowledge sharing within the team to continuously improve my expertise.

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Describe your experience and approach to maintaining inventory accuracy.

Maintaining inventory accuracy is crucial. I ensure that inventory is counted regularly, discrepancies are promptly reported, and diligent communication with the inventory lead helps to avoid issues. Utilizing checklists and system updates keeps our inventory organized and accurate.

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What role does teamwork play in retail operations?

Teamwork is essential in retail. It fosters collaborative problem-solving, helps achieve shared goals, and ensures that every team member can rely on each other to provide excellent customer service and maintain operational efficiency.

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How do you ensure a positive atmosphere in a retail store?

To maintain a positive atmosphere, I focus on creating engaging interactions with customers and colleagues alike. Offering friendly greetings, celebrating team successes, and nurturing an environment of encouragement all contribute to an upbeat atmosphere.

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Why do you want to work at Vuori as a Retail Sales Associate - Inventory Focused?

I am drawn to Vuori's commitment to an active lifestyle and its innovative approach to athletic apparel. Working here presents a unique opportunity to combine my passion for fitness with a career that allows me to connect with customers and contribute to a vibrant, positive team culture.

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Launched in 2015 and based in California, Vuori merges technical clothing with a West Coast vibe that looks and feels great.

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Full-time, on-site
DATE POSTED
December 8, 2024

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