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Program Manager (m/w/d)

Company Description

About us:

VusionGroup empowers retailers to turn their physical stores into powerful digital assets, more automated, data-driven, AI enabled and connected, by leveraging our IoT Cloud technology.

At VusionGroup, our business plan sets out ambitious, company-wide goals; we see growth as a challenge and innovation as a core component of our development strategy and our rapid international expansion. As a result, all our employees are given responsibility quickly and their careers progress in line with changes in the Group.

Joining VusionGroup means working for the world’s leading supplier of electronic shelf labels for large-scale retailers and helping to build the history of our trailblazing business. It means believing in the business plan and sharing the ambitions of a fast-changing, internationally-focused company. Thanks to the talent and the dedication of our multidisciplinary, multicultural teams, VusionGroup is enjoying unrivaled growth.  We are entrepreneurs: VusionGroup is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower.

Job Description

As a Program Manager at VusionGroup, you will play a pivotal role in leading key strategic programs for our top 15 customers in the EMEA region. You will manage cross-functional teams and external stakeholders to ensure the timely delivery of customer solutions and services, driving optimal return on investment.

Key Responsibilities

  • Stakeholder Management: Lead collaboration with cross-functional and external stakeholders to ensure successful delivery of strategic programs, aligning with the goals of top-tier customers in EMEA.
  • Program Leadership: Oversee the program team, ensuring that customer solutions and services are delivered on schedule and meet specifications, maximizing ROI for VusionGroup.
  • Program Development: Define program scope, deliverables, resource requirements, and create a comprehensive program plan that includes risk management strategies, budgeting, and performance reporting for both internal and external stakeholders.
  • Task Management: Create detailed task assignments and activate escalation protocols as needed to address issues proactively.
  • Collaboration: Work closely with Operations, Engineering, Product Management, Supply Chain, and Legal teams to exceed customer expectations and achieve business objectives.
  • Risk Management: Take the lead in initial risk assessments and mitigation planning, continuously monitoring risks throughout the program lifecycle to ensure successful outcomes.
  • Budget Accountability: Develop and manage project budgets, ensuring alignment with established business goals and objectives.
  • Lessons Learned: Implement a process for capturing and analyzing lessons learned from each program, conducting internal reviews with the delivery team to foster continuous improvement and knowledge sharing.

Qualifications

Qualifications we’re looking for.     

  • Previous significant experience in a similar role within a fast-growing company in ICT industry
  • Knowledge of the retail industry is a strong asset
  • Exceptional skills in leadership, time management, and organization
  • Experience in managing stakeholders of all level, both internal and external

Additional Information

We innovate. We help communities thrive. 

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers. 

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together. 

We feel supported. You will too. 

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including: 

  •   Pay: Competitive pay and shareholder equity (VusionGroup to add pay, based on state requirements or if relevant)  
  • Schedule: A flexible, hybrid work schedule   

  • Health BenefitsCompany Doctor

Not the right opportunity for you?   
Share this job with a friend or search all careers at vusiongroup.com/careers. 

What You Should Know About Program Manager (m/w/d), VusionGroup SA

At VusionGroup, we’re looking for a passionate and experienced Program Manager (m/w/d) to join our dynamic team located in Düsseldorf. In this role, you will be at the forefront of driving key strategic programs for our top 15 customers in the EMEA region, ensuring that we deliver outstanding solutions that not only meet but exceed expectations. You'll collaborate with cross-functional teams and engage external stakeholders to guarantee timely delivery of services. Your exceptional leadership and organizational skills will come into play as you manage diverse program scopes, budget allocations, and risk assessments. Every day will bring new challenges as you partner with Operations, Engineering, Product Management, Supply Chain, and Legal teams to craft innovative ways to maximize ROI. This is a unique chance to work for a cutting-edge company that is redefining retail through our state-of-the-art IoT Cloud technology and electronic shelf labels. Joining VusionGroup means being part of a vibrant atmosphere where everyone's career can flourish rapidly and where entrepreneurship is championed. If you're ready to take on a key role in a fast-paced, international environment, we want to meet you. Let's reinvent modern commerce together!

Frequently Asked Questions (FAQs) for Program Manager (m/w/d) Role at VusionGroup SA
What are the key responsibilities of a Program Manager at VusionGroup?

As a Program Manager at VusionGroup, you will lead collaboration with cross-functional teams and various stakeholders to ensure that strategic programs are delivered on time and within scope. Your responsibilities include program leadership, stakeholder management, risk management, and budget accountability, all aimed at maximizing ROI for our top-tier customers in the EMEA region.

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What qualifications are necessary for the Program Manager position at VusionGroup?

Candidates seeking the Program Manager role at VusionGroup should have significant experience in a similar position within a fast-paced ICT organization. Knowledge of the retail industry is highly valued, along with exceptional skills in leadership, organization, and stakeholder management.

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How does VusionGroup support continuous improvement for Program Managers?

VusionGroup encourages continuous improvement by implementing processes to capture and analyze lessons learned from every program. Program Managers are expected to conduct internal reviews with their delivery teams to ensure insights are shared for future projects, thus enhancing overall performance and outcomes.

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What kind of work environment can a Program Manager expect at VusionGroup?

Program Managers at VusionGroup will experience a fast-paced and ambitious work environment characterized by respect and collaboration. The company promotes a flexible hybrid work schedule, ensuring employees feel valued and supported while contributing to innovative projects in the retail sector.

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What is the career progression like for a Program Manager at VusionGroup?

At VusionGroup, career progression for a Program Manager is rapid, driven by individual contributions and the company's growth trajectory. Employees are given responsibilities early on and are encouraged to develop professionally, aligning their careers with the ambitious goals of the group.

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Common Interview Questions for Program Manager (m/w/d)
Can you explain your experience managing programs similar to those at VusionGroup?

When answering this question, highlight specific programs you've managed in the past. Discuss your approach to stakeholder management, program scope establishment, and how you ensured timely delivery and budget adherence to demonstrate your capability in managing complex projects.

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How do you handle stakeholder management in a cross-functional team?

Emphasize your communication and negotiation skills. Share an example where you successfully facilitated collaboration among diverse teams to achieve program goals, showcasing your understanding of stakeholder dynamics and the importance of building strong relationships.

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What strategies do you use for risk management in your programs?

Discuss your methods for identifying, assessing, and mitigating risks. Provide an example where your proactive risk management strategies led to a successful program outcome, illustrating your analytical skills and foresight in program delivery.

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How do you ensure that programs remain aligned with client expectations?

Talk about your approach to regular communication with clients and stakeholders. Mention how you use feedback channels to adjust project deliverables and maintain alignment with client goals, thereby ensuring satisfaction.

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Describe a time you faced a significant challenge in a program you managed?

Use the STAR method (Situation, Task, Action, Result) to narrate a specific challenge. Detail the decisions you made, the actions you took, and how your leadership led to a successful resolution that ultimately benefitted both the client and your organization.

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What tools and methodologies do you prefer for project management?

Mention specific project management methodologies such as Agile, Scrum, or Waterfall, depending on your familiarity. Discuss any tools like Microsoft Project, Asana, or Jira that you have successfully utilized, highlighting how they have enhanced your project management efficiency.

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How do you prioritize tasks when managing multiple programs?

Explain your prioritization strategy, whether it involves the Eisenhower Matrix or Agile principles. Emphasize your ability to assess urgency and impact, ensuring that you effectively manage your time and the program team's productivity.

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Can you give an example of how you’ve driven a program to maximize ROI?

Share a specific example where you implemented processes or strategies that resulted in increased ROI. Focus on quantitative metrics where possible, demonstrating your analytical approach to program management.

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What role does communication play in your project management approach?

Discuss the importance of transparent and frequent communication, both with your team and stakeholders. Provide an example where effective communication led to resolving misunderstandings or bottlenecks, ultimately improving the project outcome.

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How do you document lessons learned after project completion?

Explain your process for documenting lessons learned, including conducting debriefing sessions and utilizing templates or tools for recording feedback. This showcases your commitment to continuous improvement and knowledge sharing within the team.

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vusion provides an advanced, end-to-end video distribution solution that radically improves the user experience for streaming internet video. our customers include content and digital media providers, and content delivery networks who need to offe...

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Full-time, hybrid
DATE POSTED
January 9, 2025

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