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Senior Program Manager

Recorded Future is the world’s largest intelligence company looking for a Senior Program Manager to manage enterprise-scale customers, primarily within the US DOD and IC.

Skills

  • Project management
  • Client workflow analysis
  • Communication
  • Problem-solving
  • Relationship building

Responsibilities

  • Lead large, complex client projects
  • Deliver and deploy intelligence products and services
  • Establish organizational requirements and metrics
  • Track and report on program performance
  • Evaluate customer health and progress

Education

  • Bachelor’s degree in Business Administration, STEM or related field

Benefits

  • Diverse work environment
  • Professional growth opportunities
  • Healthcare benefits
  • Performance recognition
To read the complete job description, please click on the ‘Apply’ button
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CEO of Recorded Future
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Christopher Ahlberg
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Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Program Manager, Recorded Future

Are you ready to take the lead in the world of intelligence? Recorded Future is on the lookout for a Senior Program Manager to join our dynamic team in Arlington, VA. With over 1,000 intelligence professionals and $300M in sales, we pride ourselves on delivering exceptional service to more than 1,800 clients worldwide, including within the U.S. Department of Defense and Intelligence Community. In this role, you will manage multiple enterprise-scale projects and ensure our clients experience unrivaled success with our intelligence products. Your main responsibilities will include driving customer engagement, analyzing client feedback, and providing actionable recommendations to enhance the utilization of our services. Collaboration is key; you'll work with an array of teams including Sales, Product, and Marketing, as well as interact with executives and client analysts alike. With a commitment to continuous improvement, you'll monitor program performance and adopt best practices based on client feedback. Your insights will not only shape client experiences but contribute to our mission of securing the world with intelligence. Plus, you will be expected to achieve the Recorded Future Certified Analyst Lab certification within your first three months, enriching your expertise and capabilities. If you’re enthusiastic about fostering relationships, leading cross-functional teams, and making significant contributions to client success in the intelligence domain, we want you at Recorded Future!

Frequently Asked Questions (FAQs) for Senior Program Manager Role at Recorded Future
What are the key responsibilities of a Senior Program Manager at Recorded Future?

As a Senior Program Manager at Recorded Future, you'll oversee multiple enterprise-scale client projects, ensuring effective adoption and operational processes across the U.S. DOD and Intelligence Community. Your role includes driving customer success, gathering client feedback, transforming insights into actionable strategies, and collaborating with account teams to enhance client engagement.

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What qualifications are needed to apply for the Senior Program Manager position at Recorded Future?

To qualify for the Senior Program Manager role at Recorded Future, candidates should possess a relevant Bachelor’s degree and 8+ years of experience, including at least 3 years in a senior capacity. Experience with the U.S. military or intelligence community, project management expertise, and exceptional communication skills are also essential.

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How does Recorded Future support the development of Senior Program Managers?

Recorded Future is committed to the growth of its leaders. As a Senior Program Manager, you will be required to obtain the Recorded Future Certified Analyst Lab certification within your first 3 months, enhancing your analytical and operational capabilities. Additionally, the company fosters continuous learning through various resources and collaboration with cross-functional teams.

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What is the corporate culture like at Recorded Future for Senior Program Managers?

At Recorded Future, the culture is vibrant and inclusive, with a strong emphasis on high standards and ethical practices. Senior Program Managers are part of a diverse team that values teamwork and innovation, making it an exciting place for professionals committed to disrupting adversaries in the intelligence field.

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What opportunities for advancement exist for Senior Program Managers at Recorded Future?

Senior Program Managers at Recorded Future have ample opportunities for advancement due to the company's dynamic nature and commitment to professional development. Employees are encouraged to take on new challenges and leadership roles within the organization, paving the way for career growth as they drive client success.

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Common Interview Questions for Senior Program Manager
Can you describe your experience managing large-scale projects as a Senior Program Manager?

Certainly! When answering this question, focus on specific examples that showcase your project management experience, particularly in complex environments. Highlight your ability to lead cross-functional teams, engage with stakeholders, and ensure successful project outcomes.

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How do you ensure effective communication with clients and internal teams?

Effective communication is essential in any Senior Program Manager role. Discuss your strategies for maintaining open lines of communication, whether through regular updates, feedback sessions, or utilizing project management tools to keep everyone aligned and informed.

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What methods do you use to measure the success of a project?

Mention key performance indicators (KPIs) you have successfully implemented in previous roles. Emphasize your approach to establishing metrics, monitoring progress, and utilizing feedback from stakeholders to ensure that projects meet or exceed client expectations.

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How do you handle challenges or conflicts within project teams?

Provide an example of a challenging situation you’ve faced and how you navigated it. Focus on your problem-solving skills, ability to mediate, and how you promoted collaboration to reach a resolution that satisfies all parties involved.

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Describe an instance where you turned client feedback into actionable recommendations.

Craft a concise narrative about a time when client feedback directly influenced your project approach. Highlight how you obtained the feedback, analyzed it, and successfully implemented changes that led to improved client satisfaction.

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What is your approach to building relationships with C-Suite executives?

Discuss your strategies for engaging with C-Suite executives, emphasizing the importance of understanding their goals and priorities. Explain how you tailor your communication style to resonate with high-level stakeholders and foster trust and rapport.

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How do you stay current with industry trends and regulatory changes?

Employ a proactive approach to professional development. Mention your methods for staying informed, such as attending industry conferences, participating in relevant training, and following publications or leaders in the intelligence field.

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In what ways do you prioritize tasks in a fast-paced project environment?

Describe your prioritization framework, highlighting how you assess urgency and importance. Emphasize your experience with project management tools and methodologies that allow you to remain organized and efficient under pressure.

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How would you facilitate cross-functional collaboration as a Senior Program Manager?

Share specific strategies for enhancing cross-functional collaboration, such as regular meetings, joint training sessions, or collaborative tools. Emphasize your commitment to fostering a culture of teamwork to achieve shared goals.

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What motivates you to succeed in a Senior Program Manager role?

Express your intrinsic motivations, such as a passion for client success, a desire to drive impactful projects, and commitment to personal and team growth. This helps convey your dedication to the role and the company’s mission.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$120,000/yr - $150,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 5, 2025

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