Senior Program Manager - job 2 of 2

As a Senior Program Manager at Recorded Future, you'll oversee multiple enterprise-scale client projects, ensuring effective adoption and operational processes across the U.S. DOD and Intelligence Community. Your role includes driving customer success, gathering client feedback, transforming insights into actionable strategies, and collaborating with account teams to enhance client engagement.

To qualify for the Senior Program Manager role at Recorded Future, candidates should possess a relevant Bachelor’s degree and 8+ years of experience, including at least 3 years in a senior capacity. Experience with the U.S. military or intelligence community, project management expertise, and exceptional communication skills are also essential.

Recorded Future is committed to the growth of its leaders. As a Senior Program Manager, you will be required to obtain the Recorded Future Certified Analyst Lab certification within your first 3 months, enhancing your analytical and operational capabilities. Additionally, the company fosters continuous learning through various resources and collaboration with cross-functional teams.

At Recorded Future, the culture is vibrant and inclusive, with a strong emphasis on high standards and ethical practices. Senior Program Managers are part of a diverse team that values teamwork and innovation, making it an exciting place for professionals committed to disrupting adversaries in the intelligence field.

Senior Program Managers at Recorded Future have ample opportunities for advancement due to the company's dynamic nature and commitment to professional development. Employees are encouraged to take on new challenges and leadership roles within the organization, paving the way for career growth as they drive client success.

Certainly! When answering this question, focus on specific examples that showcase your project management experience, particularly in complex environments. Highlight your ability to lead cross-functional teams, engage with stakeholders, and ensure successful project outcomes.

Effective communication is essential in any Senior Program Manager role. Discuss your strategies for maintaining open lines of communication, whether through regular updates, feedback sessions, or utilizing project management tools to keep everyone aligned and informed.

Mention key performance indicators (KPIs) you have successfully implemented in previous roles. Emphasize your approach to establishing metrics, monitoring progress, and utilizing feedback from stakeholders to ensure that projects meet or exceed client expectations.

Provide an example of a challenging situation you’ve faced and how you navigated it. Focus on your problem-solving skills, ability to mediate, and how you promoted collaboration to reach a resolution that satisfies all parties involved.

Craft a concise narrative about a time when client feedback directly influenced your project approach. Highlight how you obtained the feedback, analyzed it, and successfully implemented changes that led to improved client satisfaction.

Discuss your strategies for engaging with C-Suite executives, emphasizing the importance of understanding their goals and priorities. Explain how you tailor your communication style to resonate with high-level stakeholders and foster trust and rapport.

Employ a proactive approach to professional development. Mention your methods for staying informed, such as attending industry conferences, participating in relevant training, and following publications or leaders in the intelligence field.

Describe your prioritization framework, highlighting how you assess urgency and importance. Emphasize your experience with project management tools and methodologies that allow you to remain organized and efficient under pressure.

Share specific strategies for enhancing cross-functional collaboration, such as regular meetings, joint training sessions, or collaborative tools. Emphasize your commitment to fostering a culture of teamwork to achieve shared goals.

Express your intrinsic motivations, such as a passion for client success, a desire to drive impactful projects, and commitment to personal and team growth. This helps convey your dedication to the role and the company’s mission.