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Director, Global Revenue Enablement

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.


Walk Me is seeking a highly experienced Director, Global Revenue Enablement Onboarding to lead our worldwide onboarding initiatives as part of the broader revenue enablement strategy. In this role, you will leverage your expertise in creating, delivering, and optimizing global onboarding programs to empower our revenue teams to achieve excellence. You will partner closely with cross-functional teams, including Product, Marketing, Sales, GTM Operations, and Customer Success, to design and implement programs that drive results at scale.

This is a strategic role for a proven leader with a passion for improving sales performance through innovative onboarding and enablement solutions.


What You'll Own
  • Lead the global go-to-market (GTM) onboarding function, focusing on developing best in class onboarding and ongoing training programs to upskill selling teams across multiple regions.
  • Utilize your expertise in early career onboarding and enablement to enhance the ramp-up time and productivity of new hires and existing GTM team members.
  • Partner with Product, Marketing, GTM Operations, and GTM leadership to align onboarding initiatives with strategic goals, ensuring that the programs you design are highly relevant and impactful.I
  • dentify and address skill gaps in the GTM organization using your proven ability to deliver effective onboarding and enablement programs.
  • Manage the development of comprehensive onboarding resources and tools, drawing on your experience in creating impactful content, training guides, and digital assets to support global teams.
  • Facilitate workshops and coaching sessions, leveraging your hands-on experience as an onboarding leader, trainer, and manager to guide the adoption of best practices in selling WalkMe’s solutions.
  • Measure the success of onboarding programs through KPIs and metrics, continuously improving results and sales performance.
  • Serve as a champion for WalkMe’s digital adoption platform within the sales organization, utilizing your expertise in digital adoption technologies to enhance onboarding efficiency and effectiveness in the flow of work.


What You'll Need to Succeed
  • Proven experience (10+ years) in sales, presales and professional services enablement, onboarding, or learning and development roles, preferably in a SaaS environment.
  • Strong leadership skills with a demonstrated ability to manage cross-functional teams and influence stakeholders across all levels.
  • Extensive experience in designing, implementing, and managing multi-generational onboarding programs across public sector, enterprise, commercial, and business development segments.
  • Understanding of digital adoption platforms and how they can drive onboarding and sales performance in the flow of work.
  • Excellent verbal and written communication skills, with a talent for translating complex concepts into actionable, easy-to-understand content.
  • Ability to design, develop and implement onboarding programs and support ever-boarding programs. 
  • Demonstrated capability to excel as both a player and coach. 
  • Data-driven with a passion for measuring the success of onboarding programs and making informed decisions based on results.
  • Ability to travel internationally, as needed.


Preferred Qualifications
  • Proven experience in implementing virtual and hybrid training programs that effectively scale across global teams, providing consistent, impactful training regardless of geographic location.
  • Leadership experience in an onboarding/enablement industry association, where you’ve contributed thought leadership and established best practices for sales enablement professionals.
  • Experience leading a sales organization or team, with demonstrated success in managing sales operations, driving revenue growth, and aligning sales strategies with broader business objectives.


What Sets Us Apart
  • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.  We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.   
  • We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation.  We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic. 
  • Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively. 
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. 
  • Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.
  • WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
  • WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!

Join our dynamic team and contribute to the success of our products by providing users with an exceptional experience through WalkMe. If you are passionate about enhancing user experience and have a keen eye for detail, we would love to hear from you.


Our job titles may span more than one career level. The starting base pay for this role is between $190,000 and $250,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.


TO ALL RECRUITMENT AGENCIES:

WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

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CEO of WalkMe
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What You Should Know About Director, Global Revenue Enablement, WalkMe

At WalkMe, we're on the lookout for a seasoned Director, Global Revenue Enablement who will take charge of our worldwide onboarding initiatives as part of our broader revenue enablement strategy. If you're passionate about empowering teams through innovative onboarding and enablement solutions, this might be your dream job! In this role, you will collaborate with cross-functional teams, including Product, Marketing, Sales, GTM Operations, and Customer Success, to develop training programs that enhance the performance of our revenue teams on a global scale. Your expertise will not only help improve ramp-up times for new hires but also ensure that existing team members are continuously integrated into our evolving best practices. You'll manage the creation of comprehensive onboarding resources while facilitating workshops and coaching sessions to foster an environment of growth and innovation. At WalkMe, we believe in using our Digital Adoption Platform to maximize the value of our digital assets, and you'll be at the forefront of ensuring our staff is equipped to leverage these tools effectively. If you have over a decade of experience in sales enablement and a knack for designing programs that address skill gaps, you’ll fit right in with our culture that celebrates diversity and empowers all voices.

Frequently Asked Questions (FAQs) for Director, Global Revenue Enablement Role at WalkMe
What are the responsibilities of the Director, Global Revenue Enablement at WalkMe?

As the Director, Global Revenue Enablement at WalkMe, you will lead the global go-to-market onboarding function, develop and manage best-in-class onboarding and continuous training programs, and partner with various teams to align initiatives with strategic company goals. You will also identify skill gaps and create resources to support the growth of sales teams.

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What qualifications are needed for the Director, Global Revenue Enablement position at WalkMe?

Candidates for the Director, Global Revenue Enablement at WalkMe should possess over 10 years of experience in sales, presales, or professional services enablement. Strong leadership skills, a deep understanding of digital adoption platforms, and a proven track record in designing multi-generational onboarding programs are essential for success in this role.

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What kind of experience is preferred for the Director, Global Revenue Enablement role at WalkMe?

Preferred qualifications for the Director, Global Revenue Enablement at WalkMe include experience in implementing virtual and hybrid training programs across global teams, leadership roles in onboarding/enablement associations, and prior success leading a sales organization to drive revenue growth while aligning sales strategies with business objectives.

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How does WalkMe measure the success of onboarding programs for the Director, Global Revenue Enablement?

Success for onboarding programs at WalkMe is measured through relevant KPIs and metrics. The Director, Global Revenue Enablement is responsible for continuously evaluating program effectiveness and making data-driven adjustments to improve sales performance.

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What is the work culture like at WalkMe for a Director, Global Revenue Enablement?

WalkMe fosters a supportive culture that celebrates unique experiences among team members. The company promotes continuous learning and professional development while ensuring a healthy work-life balance through flexible work arrangements and comprehensive benefits.

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Common Interview Questions for Director, Global Revenue Enablement
How do you approach designing onboarding programs for new sales hires?

When designing onboarding programs for new sales hires, I start by conducting a thorough needs assessment to identify the core skills and knowledge necessary for success in the role. I then collaborate with cross-functional teams to ensure the program aligns with company objectives while incorporating engaging content and hands-on training methods.

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What strategies do you use to identify skill gaps in a sales organization?

To identify skill gaps in a sales organization, I leverage data analytics to review performance metrics and gather feedback from team members. Conducting surveys and one-on-one interviews with both sales leaders and team members allows me to pinpoint specific areas for improvement and tailor onboarding initiatives accordingly.

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Can you describe your experience with virtual and hybrid training programs?

I have extensive experience implementing virtual and hybrid training programs that effectively scale across global teams. My strategy often includes creating interactive eLearning modules, leveraging technology for remote workshops, and using blended learning techniques to accommodate diverse learning styles.

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How do you measure the effectiveness of your onboarding programs?

I measure the effectiveness of my onboarding programs through key performance indicators such as time-to-productivity, employee retention rates, and feedback from participants. I also conduct follow-up assessments to gauge knowledge retention and make continuous improvements based on results.

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What tools do you find essential for effective onboarding?

Essential tools for effective onboarding include learning management systems for course delivery, collaboration platforms for team engagement, and analytical tools to track progress. I also utilize content creation software to design training materials that resonate with diverse audiences.

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Describe a time you had to influence stakeholders for a sales onboarding initiative.

In a previous role, I needed to gain buy-in from senior leadership for a new onboarding program. I presented data that showcased the expected ROI from improved sales performance. By aligning the initiative with company goals and demonstrating potential benefits, I successfully influenced key stakeholders.

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How do you adapt your onboarding programs for different geographical regions?

To adapt onboarding programs for different geographical regions, I conduct research to understand cultural differences and specific market needs. I also work closely with local teams to ensure that the training content is relevant and accessible, making necessary adjustments to delivery methods based on regional preferences.

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What role does feedback play in your onboarding process?

Feedback is critical in my onboarding process. I actively solicit input from new hires about their onboarding experience and use this information to refine future programs. Regular check-ins and post-onboarding assessments ensure that the training remains relevant and effective.

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How do you prioritize the content that goes into your onboarding programs?

When prioritizing content for onboarding programs, I focus on the core competencies necessary for immediate job performance, align content with strategic business goals, and ensure a balance between foundational knowledge and practical applications. Collaborating with stakeholders helps me identify priority areas.

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What motivates you to work in onboarding and enablement?

I’m motivated to work in onboarding and enablement because I truly believe in the power of a well-structured onboarding process. Seeing new hires succeed and grow within the organization fuels my passion, and I enjoy the challenge of continuously improving programs to enhance team effectiveness.

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Dare to be Different
Diversity of Opinions
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning

At WalkMe, we're not just adapting to the future - we're creating it We're building a new standard of work with Text-to-Action. Our AI understands not just user actions, but their underlying intentions. It can comprehend intent and execute actions...

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Full-time, hybrid
DATE POSTED
December 18, 2024

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