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Senior Product Marketing Manager

Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology. So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!


The Opportunity: As a Senior Product Marketing Manager, you will be responsible for driving the positioning of WalkMe’s products and developing differentiated messaging that resonates with customers, prospects, and partners. Now as an SAP company, we’re innovating even faster to accelerate digital and AI transformation for organizations around the world, and you’ll be at the forefront of bringing new Digital Adoption and E-Learning products to market. You will partner with our product and R&D teams to influence our product strategy and launch new capabilities. You will also work with global GTM teams in Sales and Customer Success to help them position WalkMe for success. 


What will you actually be doing?
  • Go-to-Market Strategy: Analyze and understand customer needs to create repeatable winning strategies including differentiated positioning, value-based messaging, product requirements, pricing and packaging, customer evidence, and content.
  • Market Research: Conduct and synthesize research across competitors, customers, sellers, customer success, analysts and industry experts to shape product roadmap and drive go-to-market execution.
  • Positioning & Messaging: Develop clear, compelling product positioning and value propositions based on pain points and business objectives that resonate with prospects and customers. Translate product functionality and technical details into user benefits and value.
  • Cross-Functional Collaboration: Orchestrate product launches by coordinating efforts across GTM and R&D teams.
  • Sales Enablement: Perform sales training to ensure field effectiveness in positioning and selling WalkMe, tailored for the learning and development market.
  • Product Analysis: Continuously assess product-line health and monitor commercial success metrics to identify areas for improvement and growth opportunities.


What should you bring to the table?
  • 5+ years of proven product marketing experience in B2B SaaS marketing — Platform and multi-product experience is a plus
  • Previous experience with E-Learning, Learning Management System (LMS), or Learning Experience Platform (LXP) products sold into HR, Sales, or IT departments.
  • Intellectual curiosity with an innate desire to bring new category-defining products to market.
  • Broad market research and analytical skills to inform and validate product strategy, scoping, positioning, and messaging.
  • Proven ability to lead projects and drive collaboration across matrixed, cross-functional teams.
  • Empathetic storyteller and strong communicator with the ability to enable others to deliver memorable product narratives.
  • Independent self-starter capable of navigating ambiguity and imperfect information.
  • Growth mindset with a strong bias toward action.


What Sets Us Apart
  • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.  We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.   
  • We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation.  We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic. 
  • Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively. 
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. 
  • Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.
  • WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
  • WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!


Our job titles may span more than one career level. The starting base pay for this role is between $90,000-150,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.


TO ALL RECRUITMENT AGENCIES:

WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

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CEO of WalkMe
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Dan Adika
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What You Should Know About Senior Product Marketing Manager, WalkMe

At WalkMe, now part of SAP, we're more than just leaders in digital adoption; we’ve launched a revolution! As a Senior Product Marketing Manager, you're stepping into an exciting role where your expertise will shape how enterprises adopt technology effectively. With over 1,600 clients, including 55 Fortune 100 companies, the potential for impact is immense. You will spearhead the positioning of our innovative products and craft compelling messaging that resonates deeply with customers, prospects, and partners. Your daily adventures will include working closely with our product and R&D teams to influence our product strategies and drive new Digital Adoption and E-Learning products to market. You'll analyze and understand customer needs to develop winning go-to-market strategies and execute thorough market research to define our product roadmaps. Your skill in developing clear, engaging messaging will ensure that we communicate effectively with our audience about the valuable benefits of our offerings. Collaborating across global teams, you'll ensure successful product launches and enable our sales force through tailored training sessions. Your experience in B2B SaaS marketing will be crucial, and your passion for learning and growth will guide your journey here at WalkMe. Join us where your contributions help reshape how organizations engage with technology!

Frequently Asked Questions (FAQs) for Senior Product Marketing Manager Role at WalkMe
What are the key responsibilities of a Senior Product Marketing Manager at WalkMe?

As a Senior Product Marketing Manager at WalkMe, your main responsibilities include developing go-to-market strategies, conducting market research, creating product positioning and messaging that resonate with customers, and collaborating with cross-functional teams to launch products effectively. Additionally, you will perform sales training to enhance the effectiveness of our sales force.

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What qualifications are needed for the Senior Product Marketing Manager role at WalkMe?

To qualify for the Senior Product Marketing Manager position at WalkMe, candidates should have at least 5 years of proven experience in product marketing, preferably in B2B SaaS. Familiarity with E-Learning or Learning Management Systems is beneficial. Excellent analytical skills, strong communication abilities, and a proactive mindset are also essential.

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How does the Senior Product Marketing Manager contribute to product strategy at WalkMe?

In the role of Senior Product Marketing Manager at WalkMe, you will directly influence product strategy by conducting market research and synthesizing insights from customers, competitors, and industry experts. You'll collaborate closely with R&D teams, guiding the product roadmap based on market dynamics and customer needs.

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What type of work environment can a Senior Product Marketing Manager expect at WalkMe?

A Senior Product Marketing Manager at WalkMe can expect a supportive and inclusive work environment. The company values diversity and promotes flexible work arrangements, allowing team members to balance their personal commitments while contributing to an innovative culture.

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What opportunities for professional development exist for a Senior Product Marketing Manager at WalkMe?

WalkMe is committed to the continuous learning and professional development of its employees, including Senior Product Marketing Managers. The company offers various career development opportunities, mentorship programs, and resources through their 'career compass' to help employees grow and navigate their career paths.

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Common Interview Questions for Senior Product Marketing Manager
Can you describe your experience with developing go-to-market strategies?

In response to this question, you might share specific examples of successful go-to-market strategies you've created, detailing the market research involved, how you assessed customer needs, and the measurable outcomes of your strategies, such as sales growth or enhanced customer engagement.

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What methodologies do you use for market research?

Discuss the various methodologies you’ve employed, such as surveys, interviews, or competitive analysis. Share specific instances where your research informed product positioning or led to successful marketing initiatives.

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How do you ensure effective collaboration across different teams?

Highlight your communication and organizational skills, mentioning specific tools or strategies you've used to foster collaboration, such as regular meetings, collaborative platforms, and how you've managed cross-functional projects to achieve common goals.

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What role does storytelling play in your product marketing approach?

Explain how storytelling helps create emotional connections with audiences. Share an example of how you've used storytelling to shape messaging and convey product benefits effectively, enhancing customer understanding.

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Can you give an example of a product launch you managed?

Provide a detailed example of a product launch, including your specific contributions, the challenges you faced, how you coordinated with teams, and the end results or success metrics achieved post-launch.

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How do you stay updated on market trends and competitor activities?

Discuss strategies you use for staying informed, such as following industry news, attending conferences, or participating in networking events. Highlight how this knowledge informs your marketing strategies and product insights.

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How do you measure the success of your product marketing initiatives?

Describe the key performance indicators (KPIs) you focus on, such as sales volume, market share, or customer acquisition, and explain how you analyze data to assess the effectiveness of your marketing efforts.

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What techniques do you use for effective sales training?

Share your approach to sales training, emphasizing the importance of tailored training materials, interactive sessions, and feedback mechanisms. Provide examples of successful training initiatives you've led in the past.

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What do you believe is the most crucial aspect of product positioning?

Discuss your views on understanding the target audience and their pain points as fundamental to effective product positioning. Provide examples of how you've historically approached this to drive successful positioning.

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How do you approach creating value propositions?

Explain your process for crafting value propositions, emphasizing the need to align with customer needs, differentiate from competitors, and articulate clear benefits. Providing an example from your prior experience can strengthen your answer significantly.

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Full-time, hybrid
DATE POSTED
December 15, 2024

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