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Position Summary...What you'll do...Who We Are...We are a customer-focused team that helps sellers and suppliers grow their business on Walmart Marketplace. This account management centric role is responsible for developing and maintaining long-term relationships with sellers. Key responsibilities include managing a portfolio of seller and branded accounts by regular business communications, goal setting, assortment planning and fostering a growth mindset.By applying to this role, you could have a chance to work within the Beauty Marketplace Category team, collaborating with:• Premium Beauty Brands: launching new direct to consumer brands on Marketplace• Resellers: supporting Marketplace sellers that supply a variety of brands and product types to Marketplace• Emerging & Growing Businesses: creating strategies and growing small to medium businesses, as well as helping with day-to-day business concerns• Cross Functional Teams: working with all areas of the business to support and grow our seller cohort including marketing, supply chain, site experience team and moreWhat You'll Do...• Influential Communication: Build a professional network, communicate effectively in challenging situations, and promote ideas that meet business needs. Foster trusting relationships and share information and experiences across the organization.• Strategic Business Acumen: Translate industry and business knowledge into actionable insights. Support business case development, project delivery, and process updates while addressing simple business issues and understanding stakeholder perspectives.• Entrepreneurial Innovation: Optimize revenue by sourcing products efficiently, monitoring sales and customer feedback, and identifying innovative business methods. Understand product assortment, customer preferences, and market pricing.• Adaptability: Show creativity and resilience in the face of change, adapt to shifting priorities, and continually update skills. Assist associates in adjusting to organizational changes.• Seller Lifecycle: Engage with new sellers, monitor and improve their performance, and collaborate on innovative strategies. Understand seller segments, market trends, and business drivers.• Digital Literacy and Analytics: Use data analysis tools to derive insights and create reports. Implement technology changes and assist others with customer analytics.• Negotiation: Apply negotiation techniques, understand key drivers, and desired outcomes. Access and explain organizational negotiation policies effectively.Minimum Qualifications:• 2 years of experience in account or vendor management, omni-channel merchandising, or a related area OR bachelor's degree in business or a related field• 1-2 years of experience in eCommerce• 1-2 years of experience in sales/merchandising• You must have experience in MS office focused on Excel• You must be able to be strategic and be able to prioritize different tasks• You must have good communication skills; able to do presentations to peers and leadership, and internal and external stakeholders• You must be in Hoboken NJ/NYC area, San Bruno, CA or Seattle, WA• Digital literacy and analytics• Business acumenBenefits & Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity Employer:Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.About Walmart:Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. #dataventures#LI-hybrid #LI-onsiteAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Hoboken, New Jersey US-10279/Bellevue, Washington US-11075:The annual salary range for this position is $84,000.00-$156,000.00San Bruno, California US-08848:The annual salary range for this position is $91,000.00-$169,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area.Option 2: 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Experience in sales.Primary Location...221 River St, Hoboken, NJ 07030, United States of America
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What You Should Know About Senior Analyst, Strategic Account Management, Walmart

As a Senior Analyst in Strategic Account Management at Walmart, based in Yonkers, NY, you will join a dynamic, customer-focused team committed to helping sellers and suppliers thrive on the Walmart Marketplace. This role is pivotal as it revolves around cultivating and maintaining meaningful relationships with sellers, guiding them through each step of their journey on the platform. Your day-to-day will involve managing a portfolio of seller and branded accounts, engaging in regular communications, setting strategic goals, and planning assortments to drive growth. Imagine working closely with premium beauty brands, supporting resellers, and crafting strategies for emerging businesses while collaborating with cross-functional teams like marketing and supply chain to enhance our seller cohort. Influential communication is key in this role, as you will need to build a solid network, promote innovative ideas, and foster trusting relationships across the organization. You’ll also utilize your strategic business acumen to translate industry insights into actionable plans, optimizing revenue streams, and embracing an entrepreneurial spirit. Embracing change and adapting to new priorities will be essential as you engage with new sellers while enhancing their performance through creativity and data-driven insights. With a minimum of two years in account or vendor management, coupled with a solid foundation in eCommerce and sales, this is an exciting opportunity for someone eager to make a significant impact at one of the world's leading retailers.

Frequently Asked Questions (FAQs) for Senior Analyst, Strategic Account Management Role at Walmart
What are the responsibilities of a Senior Analyst in Strategic Account Management at Walmart?

The Senior Analyst in Strategic Account Management at Walmart is responsible for developing and nurturing long-term relationships with sellers on the Walmart Marketplace. This includes managing a portfolio of accounts, setting goals, planning assortments, and engaging in constant communication with sellers to understand their needs and provide support. The role also involves collaborating with various cross-functional teams, optimizing revenue through strategic insights, and utilizing analytics for data-driven decision-making.

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What qualifications do I need to apply for the Senior Analyst role at Walmart?

To be considered for the Senior Analyst position in Strategic Account Management at Walmart, candidates should have at least two years of experience in account or vendor management, omni-channel merchandising, or a related field, or possess a bachelor's degree in business or a similar discipline. Additionally, experience in eCommerce, sales, and proficiency in MS Excel are crucial. Strong communication skills are essential, as the role requires presenting to various stakeholders.

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How does the Senior Analyst at Walmart support sellers?

In the Senior Analyst role at Walmart, you will actively support sellers by engaging with them throughout their lifecycle on the Marketplace. This involves monitoring their performance, helping them overcome business challenges, and collaborating on innovative strategies to enhance their success. You'll also provide insights based on market trends and analytics to help sellers make informed decisions about their product assortments and sales strategies.

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What opportunities for growth does Walmart offer for a Senior Analyst in Strategic Account Management?

Walmart provides an enriching environment for career advancement for a Senior Analyst in Strategic Account Management. This role allows you to develop essential skills in account management and vendor relations while working with a wide range of sellers. Additionally, Walmart's commitment to diversity, inclusion, and continuous learning, including their Live Better U education benefit program, offers associates numerous opportunities to enhance their professional growth and skills.

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What is the work environment like for a Senior Analyst at Walmart?

The work environment for a Senior Analyst in Strategic Account Management at Walmart is fast-paced and collaborative. You will be part of a team that thrives on building relationships and fostering a culture of continuous improvement. The company values diversity and inclusion, encouraging associates to bring their whole selves to work. The role also offers flexibility and opportunities to work alongside various departments, enhancing both teamwork and personal growth.

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Common Interview Questions for Senior Analyst, Strategic Account Management
How do you prioritize tasks in a fast-paced account management role?

To effectively prioritize tasks in a fast-paced environment like Walmart’s Strategic Account Management, use a strategic approach. Begin by assessing the urgency and importance of each task, establishing clear goals, and leveraging time management tools to plan your day. Demonstrating your ability to adapt and reorganize your priorities based on shifting seller needs will showcase your resilience.

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Can you provide an example of how you built a successful relationship with a seller?

When discussing how you've built successful relationships with sellers, focus on a specific instance. Explain your proactive outreach efforts, how you understood their business needs, and the positive outcomes from those interactions. Highlight your communication approach and how it fostered trust and collaboration, which are essential for the Senior Analyst role at Walmart.

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What steps do you take to analyze seller performance?

For analyzing seller performance, begin with defining key performance indicators relevant to their business. Utilize data analysis tools to monitor metrics such as sales volume, customer feedback, and market trends. Illustrate your ability to draw actionable insights from data, which is a vital part of the Senior Analyst role in Strategic Account Management at Walmart.

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How do you handle conflicts with sellers or stakeholders?

Handling conflicts with sellers or stakeholders requires a diplomatic approach. First, communicate openly to understand their concerns fully. Then, work collaboratively to find a mutually beneficial solution. Emphasize your communication skills and strategies for diffusing tension, reinforcing your capability to maintain relationships even in challenging situations, which is important in the Senior Analyst role.

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Describe a time when you had to adapt to a significant change in your work environment.

When faced with significant changes, effective adaptability is key. Share a specific example of a time when a shift demanded you to adjust your strategies or processes. Discuss how you embraced the change, helped others adapt, and the positive results that followed. This demonstrates your resilience and flexibility, qualities crucial for a Senior Analyst at Walmart.

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What tools do you prefer for data analysis and reporting?

In your response, mention specific tools you're proficient in, such as Excel, Tableau, or SQL. Explain how you utilize these tools to enhance decision-making and reporting processes. Highlighting your digital literacy and how you leverage technology aligns well with the Senior Analyst role's requirements at Walmart.

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How do you define successful account management?

Successful account management is characterized by strong relationships, effective communication, and measurable business outcomes. Discuss how you measure success through performance metrics, personal seller relationships, and long-term partnership growth which resonates with the Senior Analyst position at Walmart.

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What negotiation techniques do you find most effective?

Effective negotiation involves understanding the needs of both parties and finding common ground. Discuss techniques such as active listening, empathy, and proposing win-win solutions. Providing a real-life example will reinforce your skills, crucial for success in the Senior Analyst role at Walmart.

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Why are you passionate about working in account management at Walmart?

Express your enthusiasm for Walmart's mission of helping vendors succeed and how it aligns with your professional values. Discuss your interest in fostering partnerships and driving growth, which shows your commitment to making a positive impact in the Senior Analyst role.

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What do you believe is the biggest challenge facing sellers on the Marketplace today?

Discuss current challenges such as market competitiveness, changing consumer preferences, and supply chain issues. Articulating your awareness of these challenges shows your depth of understanding of the role and readiness to support sellers, a vital perspective for a Senior Analyst at Walmart.

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December 18, 2024

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