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(USA) Vision Center Manager NL 1 1351

Position Summary...

What you'll do...

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and ensuring diversity awareness Ensures the provision of quality eyewear by consulting with and educating MembersCustomers selecting products based on MemberCustomer needs obtaining measurements verifying prescriptions maintaining confidential information performing minor frame repair and maintaining Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution for Associates Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and ensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The hourly wage range for this position is $22.50-$32.50*

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*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Primary Location...

1330 No. Eisenhower Dr, Beckley, WV 25801-3156, United States of America
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Average salary estimate

$57200 / YEARLY (est.)
min
max
$46800K
$67600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About (USA) Vision Center Manager NL 1 1351, Walmart

If you're passionate about eyewear and leadership, the Vision Center Manager position at Walmart in Beckley, WV is calling your name! In this dynamic role, you'll be at the helm of the Vision Center, driving sales while ensuring everything from merchandise presentation to inventory levels is just right. You won't just be managing tasks; you'll be mentoring a great team of Associates, offering guidance on delivering top-notch customer service and responding to their needs. Community involvement is key here, and you'll spearhead outreach programs while fostering a workplace that values diversity and inclusion. Your analytical skills will be put to the test as you analyze reports to ensure compliance with company policies, maintain quality assurance, and develop action plans. Keeping the focus on our customers, you'll consult with them to ensure their eyewear needs are met, embodying Walmart's commitment to integrity and excellence. Plus, with Walmart's fantastic benefits, including health insurance, time off, and education reimbursement programs, you'll have plenty of support as you shine in your career. Come be a part of a company that values its employees and serves the community!

Frequently Asked Questions (FAQs) for (USA) Vision Center Manager NL 1 1351 Role at Walmart
What responsibilities does the Vision Center Manager at Walmart have?

The Vision Center Manager at Walmart is tasked with driving sales, managing inventory levels, and ensuring effective merchandise presentation. They also model and enforce customer service excellence among Associates, oversee community outreach programs, and ensure compliance with company policies and legal regulations.

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What qualifications are needed for the Vision Center Manager role at Walmart in Beckley, WV?

To qualify for the Vision Center Manager position at Walmart, candidates must have completed two or more years of college or possess one year of retail and one year of supervisory experience. Alternatively, a minimum of two years of general work experience, including one year in an optical role, is acceptable. A high school diploma or equivalent is required, along with current eligibility to work as an optician under applicable state laws.

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How does Walmart support the Vision Center Manager in career development?

Walmart is committed to the growth of its Vision Center Manager through various training and development opportunities. This includes hands-on mentoring, as well as a robust program called Live Better U, which offers Walmart-paid education benefits for associates seeking to enhance their skills and pursue higher education.

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What are the benefits of being a Vision Center Manager at Walmart?

The benefits for a Vision Center Manager at Walmart include competitive pay, performance-based bonuses, comprehensive medical, vision, and dental coverage, and paid time off. Additional perks include a 401(k) plan, discounts, short-term disability, and tuition reimbursement for education development.

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What is the salary range for the Vision Center Manager position at Walmart in Beckley, WV?

The hourly wage range for the Vision Center Manager position at Walmart is between $22.50 and $32.50, depending on experience and qualifications. Additionally, there are opportunities for performance-based bonuses, which can further enhance earnings.

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Common Interview Questions for (USA) Vision Center Manager NL 1 1351
How would you handle a conflict between team members in the Vision Center?

Approach the conflict with open communication, encourage each member to express their viewpoint, and then facilitate a discussion to find common ground. Emphasize that a cohesive team leads to better customer service and store performance.

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What strategies would you implement to increase sales in the Vision Center?

I would analyze current sales data, identify best-selling products, and ensure they are prominently displayed. Additionally, I'd implement promotions and community events to enhance customer engagement and attract new clients to the Vision Center.

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Describe your experience with inventory management.

In my previous roles, I have utilized various inventory management systems to track stock levels, forecast demand, and avoid overstock situations. I believe that efficient inventory management is crucial to maintaining customer satisfaction and profitability.

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What role does customer service play in the Vision Center Manager position?

Customer service is at the heart of the Vision Center Manager role. I would ensure that all Associates are trained in delivering exceptional service, addressing customer needs promptly, and creating a welcoming environment that encourages repeat business.

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Can you discuss an example of how you have led a team to achieve a goal?

In my last position, I set a quarterly sales goal for our optical department. By mentoring my team, providing them with the necessary resources, and fostering a positive work environment, we exceeded our goal by 20%! Teamwork and motivation were key.

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How do you prioritize tasks in a busy work environment like the Vision Center?

I prioritize tasks based on urgency and impact. By creating a daily to-do list and delegating where appropriate, I ensure that high-priority customer service issues are resolved promptly while also keeping an eye on long-term goals.

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What do you think is the most important quality for a Vision Center Manager?

I believe strong leadership is the most crucial quality. A Vision Center Manager must inspire the team, demonstrate empathy, and lead by example, fostering a culture that places customers first and values teamwork.

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How would you engage the local community as a Vision Center Manager?

To engage the community, I would organize vision screening events and partner with local organizations to provide eye health education. Building relationships in the community will drive traffic to the Vision Center and reinforce Walmart's local presence.

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What recent trends in eyewear do you think we should pay attention to?

Current trends include the rise in online eyeglass sales and the increasing demand for blue light-blocking lenses. Staying informed about such trends helps tailor our product offerings and maintain competitiveness in the market.

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How do you ensure compliance with company policies and legal regulations?

I regularly review internal policies and stay updated on state regulations. I also conduct training sessions for associates to ensure everyone is aware of our guidelines and the importance of compliance in maintaining our business integrity.

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Full-time, on-site
DATE POSTED
April 18, 2025

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