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Job details

Director, Customer Experience Programs

Webflow is seeking a Director of Customer Experience Programs to pioneer new ways of working across all sales-assisted customer segments, driving innovation and maximizing customer value.

Skills

  • Project management
  • Analytical skills
  • Cross-functional collaboration
  • Remote team management

Responsibilities

  • Drive internal efficiency improvements using AI.
  • Architect a unified post-sales journey for customers.
  • Execute user experiments to improve product adoption.
  • Own customer experience data strategy and reporting.

Education

  • Bachelor's degree or equivalent experience

Benefits

  • Equity ownership (RSUs)
  • 100% employer-paid healthcare
  • 12 weeks paid parental leave
  • Flexible PTO
  • 401k plan
To read the complete job description, please click on the ‘Apply’ button
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CEO of Webflow
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Vlad Magdalin
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Average salary estimate

$218500 / YEARLY (est.)
min
max
$173000K
$264000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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To bring development superpowers to everyone.

102 jobs
MATCH
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BADGES
Badge ChangemakerBadge Future MakerBadge Innovator
CULTURE VALUES
Customer-Centric
Empathetic
Feedback Forward
Transparent & Candid
Reward & Recognition
Collaboration over Competition
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$173,000/yr - $264,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 25, 2025

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