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Advisor Platforms Senior Lead Product Designer

About this role:Wells Fargo is seeking an Advisor Platforms Senior Lead Designer as part of the Advisor Platforms Product Management organization within Wealth and Investment Management (WIM). The Advisor Platforms Product Management group leads the strategy, design, and prioritization of the Advisor Desktop experience, and Advisor tools to enable growth across WIM’s full-service and independent advisor channels. The team drives close collaboration across all Wealth & Investment Management product verticals and 3rd Party FinTech to drive a consistent and seamless experience for Advisors and Client Associates. Learn more about the career areas and lines of business at wellsfargojobs.com.In this role, you will:• Lead the design strategy and implementation of a new suite of applications to support multiple lines of business in the firm• Perform user driven discovery analysis and design iterations to define the core product offerings leveraging state-of-the-art design and technology• Partner with various business stakeholders to drive the integrated desktop experience• Provide vision, direction, and expertise to senior leadership through compelling design communication• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to ensure the user experience is a key part of the product offering• Collaborate with technology to create and maintain features and capabilities that will enrich the overall advisor experienceRequired Qualifications:• 7+ years of Website or Application Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:• 5+ years' experience in web application design experience in B2B or B2C platforms, including transactional workflows• 2+ years' experience leading design on complex initiatives• Figma expertise, including working with design systems and prototyping• Cross-channel design experience across web, desktop, and mobile• Demonstrated experience translating requirements into elegant, simple interfaces• Innovative interaction design skills with complex task-driven interfaces• Demonstrated information architecture ability, expressing complex data into actionable insights• Experience leading complex projects independently with stakeholders across all disciplinesJob Expectations:• This position offers a hybrid work schedule• This position is not eligible for Visa sponsorshipWork Locations:• 150 E 42nd Street - NY, NY 10017• 2801 Market Street - St. Louis, MO 63103• 550 South Tryon Street - Charlotte, NC 28202Pay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.$111,100.00 - $237,100.00BenefitsWells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.• Health benefits• 401(k) Plan• Paid time off• Disability benefits• Life insurance, critical illness insurance, and accident insurance• Parental leave• Critical caregiving leave• Discounts and savings• Commuter benefits• Tuition reimbursement• Scholarships for dependent children• Adoption reimbursementPosting End Date:15 Dec 2024• Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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What You Should Know About Advisor Platforms Senior Lead Product Designer, Wells Fargo

Wells Fargo is on the lookout for an Advisor Platforms Senior Lead Product Designer in beautiful St. Louis, MO! You'll take a pivotal role within the Advisor Platforms Product Management organization, focused on enhancing the Advisor Desktop experience. This is an exciting opportunity where you will lead the design strategy for a new suite of applications, supporting our diverse lines of business. Your role involves performing user-driven discovery analysis and iterating designs to create top-notch product offerings that leverage cutting-edge design and technology. Collaborating closely with business stakeholders, you'll ensure that we deliver a cohesive and integrated desktop experience tailored for Advisors and Client Associates. You'll also have the chance to provide strategic vision to senior leadership, showcasing your designs in compelling ways. If you have a passion for creating seamless user experiences and experience in leading complex projects, this could be your next big career move. Plus, you’ll enjoy the benefits of a hybrid work schedule, offering a balance between office and remote work. Join us at Wells Fargo, where your innovative design skills can flourish and make a meaningful impact on our services for financial advisors.

Frequently Asked Questions (FAQs) for Advisor Platforms Senior Lead Product Designer Role at Wells Fargo
What are the main responsibilities of the Advisor Platforms Senior Lead Product Designer at Wells Fargo?

The Advisor Platforms Senior Lead Product Designer at Wells Fargo is responsible for leading the design strategy and implementation of applications that support various business lines. This includes user-driven discovery analysis, design iterations for core product offerings, and collaborating with business stakeholders to enhance the Advisor Desktop experience. The designer also plays a crucial role in providing design insights to senior leadership and ensuring that user experience is a priority in product offerings.

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What qualifications are required for the Advisor Platforms Senior Lead Product Designer role at Wells Fargo?

To be considered for the Advisor Platforms Senior Lead Product Designer role at Wells Fargo, candidates should have a minimum of 7 years of experience in website or application design. Ideal candidates would also have experience with B2B or B2C platforms, along with strong expertise in tools like Figma. Candidates should display innovative interaction design skills and have experience managing complex projects with various stakeholders.

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Can the Advisor Platforms Senior Lead Product Designer work remotely at Wells Fargo?

Yes, the Advisor Platforms Senior Lead Product Designer position at Wells Fargo offers a hybrid work schedule. This means you can enjoy the flexibility of working both from the office and remotely, allowing for a better work-life balance while still engaging with the team and stakeholders.

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What is the career growth opportunity for the Advisor Platforms Senior Lead Product Designer at Wells Fargo?

As an Advisor Platforms Senior Lead Product Designer at Wells Fargo, you'll be positioned well for career advancement. The role involves working closely with senior leadership and high-profile stakeholders, providing ample opportunity to showcase your design expertise. Additionally, your ability to drive strategic design initiatives can lead to further leadership positions or specialized roles within the company.

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How does the Advisor Platforms Senior Lead Product Designer position fit into Wells Fargo’s overall mission?

The Advisor Platforms Senior Lead Product Designer plays a crucial role in Wells Fargo’s mission to provide exceptional advisor services. By enhancing the Advisor Desktop experience and creating user-centric design solutions, you help ensure that advisors have the tools they need to serve their clients effectively, ultimately contributing to the company's goal of building strong customer relationships.

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Common Interview Questions for Advisor Platforms Senior Lead Product Designer
Can you describe your design process when starting a new project as an Advisor Platforms Senior Lead Product Designer?

When starting a new project, I focus on understanding user needs through research and stakeholder interviews. I then create personas and user journeys to inform my designs. Prototyping and user testing are essential steps that help refine the design based on real feedback, ensuring that the final solution meets the users' needs effectively.

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How do you prioritize design features when working on complex projects?

I prioritize design features based on user needs, business goals, and impact. Collaboration with stakeholders is key; I engage them early to align priorities. Utilizing tools such as a design roadmap helps maintain focus on the most critical tasks while remaining flexible to adapt as the project evolves.

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What is your experience with user testing and how do you incorporate feedback into your designs?

I conduct user testing at multiple stages of the design process, using both qualitative and quantitative methods. I analyze feedback thoroughly and incorporate relevant insights into the design iterations. This iterative approach ensures that the final product not only meets its requirements but truly serves its users.

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How do you handle conflicting design opinions from stakeholders?

When I face conflicting design opinions, I initiate open discussions to understand each stakeholder's perspective. I use data and user testing results to guide decisions, ensuring we maintain a user-centered approach. I believe that effective communication and collaboration are essential for resolving conflicts and getting buy-in from all parties.

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Can you share an example of a complex project you led successfully?

In my previous role, I led a project for a B2B platform redesign that involved separate departments and multiple stakeholders. Through careful planning, regular communication, and iterative design, we achieved a cohesive product that not only improved user satisfaction but also streamlined internal workflows. The success of this project reinforced my ability to lead in complex scenarios.

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What tools do you prefer for prototyping and why?

I prefer using Figma for prototyping because it allows for collaborative design, which is essential when working with teams. Figma’s real-time editing features facilitate feedback from stakeholders and team members alike, making it easier to iterate and refine designs efficiently.

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How do you ensure accessibility in your design work?

Ensuring accessibility is one of my top priorities. I follow established accessibility standards and perform audits to identify potential barriers. I also incorporate user testing with individuals who have disabilities to gain firsthand insight and make necessary adjustments for a more inclusive experience.

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What is your approach to balancing user needs with business objectives?

I believe in a collaborative approach where both user needs and business objectives are prioritized equally. By conducting thorough research, I can identify how these two can align, ensuring that our designs provide value to users while achieving strategic goals. This balance ultimately leads to more successful products.

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How do you stay updated with design trends and technologies?

I stay updated with design trends by regularly following design blogs, attending webinars, and participating in design communities. Networking with other professionals also helps me stay informed about emerging technologies and methods that I can incorporate into my work.

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What makes you a good fit for the Advisor Platforms Senior Lead Product Designer position at Wells Fargo?

My extensive experience in web application design combined with a strong background in user research makes me a great fit for this role. I excel at transforming complex requirements into intuitive designs, and my collaborative approach ensures effective communication across teams. I'm passionate about creating user-centered solutions that drive success, aligning perfectly with the objectives of Wells Fargo.

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Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S. Wells Fargo is No. 47 on Fortu...

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DATE POSTED
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