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Dedicated Logistics Manager

The Dedicated Logistics Manager has ownership of the dedicated account’s profitability through the day to day operations, which include driver management, load planning, and all customer service functions needed to ensure customer satisfaction. The operational functions include supervision of personnel, revenue generation, billing, safety, equipment maintenance monitoring, and driver payroll. Coordinates and enforces standards and procedures to work safely and meet key performance indicators (KPI’s) established by Werner Enterprises and our customer.

Overall account management of key factors such as account profitability, revenue generation, invoicing, personnel management, driver turnover, fleet sizing, load planning, and direct/on-site 
customer interaction.

Responsibilities:

  • Overall Account Management of key factors such as account profitability, revenue generation, invoicing, personnel management, driver turnover, fleet sizing, load planning, and direct /onsite customer interaction.
  • Daily supervision of office personnel (0-10 employees) and drivers (1-200 employees) assigned to respective account.
  • Continually focusing on driver training and driver retention.
  • Responsible for account profitability and growth.
  • Maximize asset utility while focusing on idle reduction and mpg improvement strategies.
  • Assigning drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, backhauls, stops, directions, etc. with driver needs and availability. This is done using our operating systems, driver telematics, face-to-face, and phone/text communication.
  • Demonstrates a commitment to safety, with the support of Werner’s corporate safety department, enforcing compliance with Federal, State and Organizational rules and regulations.
  • Promotes a safety culture by evaluating the safety performance of all employees in an effort to eliminate the costs associated to: lost production, increase insurance premiums and medical/legal expenditures.
  • Expected to promote innovation while gaining an understanding of the nature of the operations of the business to understand the hazards and risks associated with those operations.
  • Able to use the appropriate resources and processes to eliminate or minimize risks to health and safety from work.
  • Ensures there are appropriate processes for receiving and considering information regarding incidents, hazards and risks while responding and acting in a timely manner.
  • Ability to implement processes for complying with specific duties, obligations and regulations.
  • Reviews and audits weekly invoicing for accuracy.
  • Establish and maintain positive and professional working relationships with drivers, internal associates and customers.
  • Interface with various departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance and external vendors.
  • Ensures compliance with all policies and procedures while making safety conscious decisions and promoting a safety culture.
  • Monitor performance metrics and participate in customer meetings.
  • Coordinate the maintenance of the assets and equipment designated to the account.
  • Coordinate HR functions such as interviewing, hiring, discipline and separations.
  • Complete required account reporting for internal and external customers.
  • Perform other related duties as assigned by supervisory personnel.

   

Qualifications:

  • A Bachelor’s degree from an accredited college or university Business Administration with an emphasis in Marketing, Management, or Transportation/Logistics, or an equivalent combination of education and experience.      
  • Two to three years customer service experience preferred.
  • Two to three years transportation experience preferred.
  • One to two years AS400 and P.C. experience preferred.

The expected starting pay range for this position is $70,917.60 - $94,556.80 annualized salary. Offers determined based on experience, skills, and qualifications.
 
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan with a company match, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

By clicking “Submit” you are expressly consenting to our  Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy.  All information collected will be handled and retained as explained in the Privacy Policy.

Average salary estimate

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$70917K
$94556K

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What You Should Know About Dedicated Logistics Manager, Werner

At Werner Enterprises, we are on the lookout for a Dedicated Logistics Manager to join our amazing team in Perris, CA! This role is all about taking charge of the operations that keep our dedicated accounts profitable and efficient. You will oversee everything from driver management to load planning, ensuring our customers receive the best service possible. You’ll work with a diverse team, supervising both office personnel and drivers to maintain high standards of performance. Your focus will include training drivers and optimizing our resources to maximize performance, all while keeping safety at the forefront. It’s a dynamic role that requires not just management skills but also innovative thinking to improve our operational processes. You’ll have the chance to coordinate directly with various departments, oversee invoicing, and maintain positive working relationships with both customers and drivers. With your expertise in logistics and a passion for ensuring a positive workplace culture, you'll play a vital role in driving our success. If you have a degree in Business Administration or a related field, along with a couple of years of experience in transportation or customer service, we want to hear from you! Join Werner Enterprises, where your contribution makes a significant impact every day.

Frequently Asked Questions (FAQs) for Dedicated Logistics Manager Role at Werner
What are the main responsibilities of a Dedicated Logistics Manager at Werner Enterprises?

As a Dedicated Logistics Manager at Werner Enterprises, your main responsibilities include overall account management, daily supervision of personnel, driver management, and optimizing load planning. You will ensure customer satisfaction through efficient operations while monitoring performance metrics and maximizing operational profitability.

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What qualifications do I need to become a Dedicated Logistics Manager at Werner Enterprises?

To qualify for the Dedicated Logistics Manager position at Werner Enterprises, you should have a Bachelor’s degree in Business Administration, Marketing, Management, or Transportation/Logistics. A combination of education and relevant experience will also be considered, along with two to three years in a customer service role and transportation experience.

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How does the Dedicated Logistics Manager ensure safety at Werner Enterprises?

The Dedicated Logistics Manager at Werner Enterprises promotes a robust safety culture by enforcing compliance with safety regulations and monitoring employee performance. You will work closely with Werner's corporate safety department to implement safety practices that minimize risks and handle incidents effectively.

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What is the expected salary range for a Dedicated Logistics Manager at Werner Enterprises?

The expected starting salary for a Dedicated Logistics Manager at Werner Enterprises ranges from $70,917.60 to $94,556.80 annually. Offers are made based on experience, skills, and qualifications, ensuring you are compensated fairly for your expertise.

Join Rise to see the full answer
What benefits do Dedicated Logistics Managers receive at Werner Enterprises?

Dedicated Logistics Managers at Werner Enterprises enjoy a comprehensive benefits package that includes medical, dental, and vision plans, a 401(k) plan with company match, stock purchase options, paid time off, and life insurance among other plans. We aim to provide employees and their families with affordable options for health and wellness.

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Common Interview Questions for Dedicated Logistics Manager
Can you describe your experience with managing a logistics team?

Make sure to highlight any relevant experience you have in supervising logistics personnel. Include specific examples of how you've motivated your team, improved efficiencies, or addressed challenges in past roles.

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What steps do you take to ensure customer satisfaction?

Discuss your strategies for maintaining strong customer relationships, how you address complaints, and your approach to meeting customer needs through efficient logistics management.

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How do you handle conflicts among team members?

Provide examples of past conflicts you've resolved, focusing on your communication and conflict-resolution skills. Highlight any techniques you use to foster a collaborative team environment.

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What is your understanding of key performance indicators (KPIs) in logistics?

Explain how you've used KPIs in previous roles to track performance, adjust strategies, and improve operational efficiency. Discuss examples of KPIs relevant to logistics that you closely monitor.

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How would you optimize load planning and driver assignments?

Share your thought process for assessing load information and driver availability. Discuss tools you utilize or strategies you've implemented to enhance load optimization and driver assignment.

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How do you stay updated on industry regulations and compliance?

Talk about any professional networks, training, or resources you leverage to stay informed about industry changes. Share how you make compliance a priority in your management style.

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What approaches do you take to ensure safety in logistics operations?

Discuss your safety-first philosophy and any specific protocols or training programs you've implemented to promote a culture of safety among team members.

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How do you evaluate and improve operational processes?

Describe a situation where you successfully identified an operational inefficiency and the steps you took to analyze and improve it. Highlight any successful outcomes.

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What experience do you have with financial management in logistics?

Share your experience with budgeting, invoicing, and handling financial metrics in previous roles. Discuss how financial management tied into achieving operational goals.

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Why do you want to work for Werner Enterprises as a Dedicated Logistics Manager?

This is your chance to show your knowledge of Werner Enterprises’ values and operations. Discuss what attracts you to the company and how your career goals align with their mission.

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 20, 2025

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