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Manager In Training Produce Department - job 2 of 3

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

This position covers multiple locations within an area.

 

 Job Summary

Learn all duties required of a Produce Department Manager.  Assists Produce Department Manager in directing and controlling the operation of the Produce Department by understanding related work areas including: supervising produce department personnel; planning and ordering merchandise; ensuring customer service and product quality, freshness and selection; assisting in coordination and management of department operations so as to control costs, meet targeted labor, maintain projected profit margins, and meet or exceed sales goals.  Perform department clerk duties as needed. 

Typical Duties and Responsibilities

  • Assists Produce Department Manager in meeting departmental projected sales and gross margin objectives.  Creates effective promotional and seasonal displays; prepares, proofs, stages and packages products; prevents shrink; oversees cost/quality control; orders necessary products and ingredients; prepares department sales/production guides; prepares, charts and records sales dollars/percentages; computes gross profit; processes and maintains accurate department records; and controls expenses.
  • Maintains and encourages an atmosphere of fast, friendly, courteous customer service, etc.
  • Ensures adequate product quantity, quality and freshness.  Orders, checks, receives and controls inventory; builds, maintains and organizes product display and storage areas; stocks and rotates products; inspects displays daily for substandard and outdated product and discards outdated or spoiled products; ensures proper temperatures are maintained in all phases of product handling and preparation; follows retail labeling laws and company code dating policy; follows company policy on processing re-work or reduced-to-clear items, damage and spoilage of product; trims, cuts, wraps, trays, displays and waters products as needed; ensures proper pricing and signing; conducts inventories of all department items; and prepares food items as needed.
  • Learns and assists Produce Department Manager in supervising, motivating, coaching, training and hiring of Department personnel. 
  • Learns and assists Produce Department Manager in monitoring employee performance, and recommending personnel action (hiring, firing, layoff and disciplinary action).
  • Learns and assists Produce Department Manager in scheduling personnel according to coverage needs and service level.
  • Performs customer relation duties and engages in suggestive selling and other sales techniques.
  • Ensures proper merchandising of product by understanding schematics, merchandising of advertised and special items, proper signing procedures, analyzing cutting tests and meeting customer demand.
  • Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; and cleans work area by mopping, sweeping, taking out garbage, etc.
  • Maintains a safe/secure work environment and ensures compliance with security policies.
  • Performs receiving duties.  Verifies orders against invoices; reports shortages and claims to ensure proper billing; breaks down loads and dates product; and cuts cases; stacks, prices and marks merchandise; etc.
  • Breaks down freight by moving product, placing it in inventory, operating fork lift, etc.
  • Performs all job duties and responsibilities with honesty and integrity.
  • Performs other duties as assigned or needed.
  • Completes the Manager in Training classroom and on the job training program.

Requirements

Education:

  • High School Diploma or Equivalent

Experience:

  • Effective communication with co-workers and customers and following written instructions.
  • Demonstrating an understanding of overall company practices through previous experience in the produce department or equivalent.
  • Providing leadership through skills in communication, management of people, customer relations, employee relations, analysis, planning orders, judgment, reaction to business activity, etc.
  • Performing basic math (adds, subtract, divide and multiply) and computing weights and measures.
  • Operating computers and windows software in a work setting.

Ability to:

  • Perform all duties and responsibilities of produce department clerk at a fully competent and independent level.
  • Perform supervisory skills (e.g., interviewing, scheduling, hiring, counseling, training, disciplining, etc.)
  • Effectively utilize excellent verbal, written, electronic and interpersonal communication skills.
  • Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives, cookers), and work aides.
  • Work with hands exposed to moisture, fruits, and vegetables.
  • Work around machinery emitting heat and cold conditions.
  • Have knowledge of all areas of department production.
  • Learn product variability, perishability, safety and sanitation procedures and department policies.
  • Learn taste, content and perishability of products; Conduct visual inspections and read reports, manuals, etc.
  • Calculate inventory.
  • Stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently.
  • Perform repetitious arm and hand movements frequently.
  • Reach, lift, stack and maneuver objects of varying dimensions and weights up to 50 lbs. within the range of floor level to overhead frequently.
  • Push and pull fully loaded hand trucks and pallet jacks containing product of substantial weight.
  • Proper use cleaning chemicals in accordance with manufacture’s guidelines and instructions.
  • Proper handling of related food products per State and County laws, and WinCo standards.
  • Perform primary duties efficiently and accurately.

Additional Requirements:

  • Food Handlers Certification – current per State and County Laws and WinCo standards.

Machines and Equipment Operated:

  • Computer terminal and office machines.
  • Order/scan gun
  • All department specific equipment which could include any of the following: kitchen utensils, knives and appliances, automatic slicers, grinders, stuffers, tumblers, smokehouse, vacuum sealers, overwrappers, scales, band saws, meat tenderizers, meat slicers, bone dusters, bulkers, bailers, cubers, mixers, dough machines, shrink wrappers, cash registers, trash compactors, garbage disposals, cardboard bailers, pallet jacks, hand trucks, and/or fork lifts.

Preferred Education, Experience and/or Credentials:

  • Experience in a role with formal supervision responsibilities managing performance and/or completion of supervisory training, coursework or education.
  • Experience in a role with product management responsibilities including all aspects of inventory, display and maintenance of products within the department.   

The above statements are intended to describe the general nature of work performed by the employees assigned to this job.  All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary. 

EEO/Inclusivity

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

What You Should Know About Manager In Training Produce Department, WinCo Foods

Join WinCo Foods as a Manager In Training for the Produce Department in beautiful Billings! At WinCo, we take pride in being more than just another grocery retailer; we are a family of over 140 supermarkets across 10 states, driven by our mission to provide the best possible service and the lowest prices to our customers. In this exciting role, you will work closely with the Produce Department Manager to learn the ins and outs of managing a department that serves our community with fresh and high-quality produce. Your responsibilities will range from supervising department staff and ensuring optimal customer service to managing inventory and maintaining product quality. You’ll play a key part in creating promotional displays and implementing cost-effective strategies to meet sales and profit goals. Plus, you will have the opportunity to develop your leadership skills as you assist in training and motivating our team members. This role is perfect for a dedicated individual eager to make a positive impact and advance in a fulfilling career within our employee-owned company. If you're ready to embark on this journey with WinCo and develop yourself professionally while helping our customers lead better lives, we want to hear from you!

Frequently Asked Questions (FAQs) for Manager In Training Produce Department Role at WinCo Foods
What are the main responsibilities of the Manager In Training for the Produce Department at WinCo Foods?

As the Manager In Training for the Produce Department at WinCo Foods, your primary responsibilities will include assisting with the overall operation of the Produce Department, supervising personnel, managing inventory, ensuring product freshness, and creating promotional displays. You will learn to coordinate department operations to meet sales targets and oversee cost management, all while providing exceptional customer service.

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What qualifications are required for the Manager In Training position at WinCo Foods?

To qualify for the Manager In Training position at WinCo Foods, candidates should possess a High School Diploma or equivalent, have effective communication skills, and demonstrate a solid understanding of supermarket operations, preferably through prior experience in a produce department. Leadership capabilities, basic math skills, and proficiency in using computers are essential as well.

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How does the training process work for the Manager In Training role at WinCo Foods?

At WinCo Foods, the training for the Manager In Training role is comprehensive and includes both classroom learning and on-the-job training. This structured approach ensures that you develop a thorough understanding of department management, including inventory control, staff supervision, and customer service, equipping you to efficiently handle the responsibilities expected of a Produce Department Manager.

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What can I expect as career growth opportunities after being a Manager In Training at WinCo Foods?

Winning as a Manager In Training at WinCo Foods opens doors for significant career growth. With our commitment to developing talent from within, successful trainees can progress to full-time management positions in the Produce Department and beyond, leading to further opportunities in other departments or even corporate roles within our extensive employee-owned network.

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What is the culture like at WinCo Foods for a Manager In Training in the Produce Department?

The culture at WinCo Foods is all about community, teamwork, and mutual respect. As a Manager In Training, you'll find a supportive environment where personal development is encouraged, and employee ownership is celebrated. We value diversity and inclusion, creating a warm place where every team member can thrive and contribute meaningfully.

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Common Interview Questions for Manager In Training Produce Department
What leadership qualities do you think are essential for a Manager In Training in the Produce Department?

When answering this question, focus on traits like effective communication, empathy, and the ability to motivate a team. Share examples from past experiences where you demonstrated these qualities in a supervisory role, emphasizing the importance of building a strong rapport with both colleagues and customers.

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How would you handle a situation where a team member is not performing up to standards?

Address this by outlining a structured approach: first, identify and document the performance issues, then have a private conversation with the employee to understand any underlying challenges before collaboratively working on an improvement plan. This shows your commitment to supporting team members while maintaining accountability.

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Can you give an example of how you would promote a healthy work environment in the Produce Department?

To promote a healthy work environment, you might discuss fostering open communication, encouraging teamwork, and engaging in regular staff meetings to gather feedback. Share any specific initiatives or activities you have been involved in that promoted wellness or team cohesion.

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What strategies would you use to ensure product quality and freshness in the Produce Department?

Discuss your knowledge of stock rotation and inspecting produce conditions regularly. Reference any prior experience you have in handling perishables, emphasizing the importance of adhering to company policies regarding quality checks and freshness standards, and your commitment to customer satisfaction.

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How do you prioritize tasks when managing multiple projects in the Produce Department?

Explain how you prioritize tasks by assessing urgency and impact on sales. Discuss any tools or methods you use, such as to-do lists or scheduling software, to ensure you stay organized and complete responsibilities efficiently, demonstrating your proactive approach to management.

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Describe your experience with inventory management in the retail environment.

Share specific examples of how you’ve managed inventories, including any systems you've used to track supplies, your approaches to ordering stock, and how you've handled discrepancies. A focus on your analytical skills and attention to detail will show you can maintain tight control over inventory.

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What methods do you believe are effective in training new staff members?

Discuss the importance of hands-on training, shadowing experienced employees, and providing clear, structured training materials. Share your personal experience with successful training programs, emphasizing your commitment to helping others succeed.

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How would you approach customer service issues or complaints in the Produce Department?

Addressing customer issues effectively is crucial. Discuss the importance of listening to the customer's concern, empathizing with their situation, and taking swift action to resolve it. Share any experiences where you effectively turned a negative situation into a positive outcome.

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What do you believe sets WinCo Foods apart from other grocery retailers?

Speak to your understanding of WinCo's employee ownership structure, commitment to low prices, and community involvement. Highlight how these factors contribute to a unique shopping experience and encourage customer loyalty.

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Can you explain the importance of maintaining cleanliness and safety standards in the Produce Department?

In your response, emphasize your knowledge of health guidelines and regulations that affect produce handling and display. Explain that a clean and safe environment not only meets legal requirements but also enhances customer perception and satisfaction.

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Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
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Friends Outside of Work
Passion for Exploration
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Rapid Growth
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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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