Sales Development Representative (South Africa)

As a Sales Development Representative at Wing, your key responsibilities include contacting potential and existing customers to build a pipeline of leads, scheduling sales demos, managing a CRM system, and collaborating with internal teams to ensure sales strategies are aligned. You’ll also be responsible for setting sales goals, conducting customer surveys, and providing first-point contact for customer inquiries.

To qualify for the Sales Development Representative position at Wing, you should have at least a bachelor’s degree or equivalent certificate. Additionally, a minimum of one year of sales experience is required, alongside proven skills in meeting sales quotas and managing customer relationships effectively. Strong communication skills in English, both verbal and written, are essential.

Yes, the Sales Development Representative position at Wing is fully remote, allowing you the flexibility to work from home. This setup facilitates a better work-life balance while still providing you with a supportive team and engaging work environment.

As a Sales Development Representative at Wing, being tech-savvy is important. Familiarity with CRM systems, desktop sharing technologies, cloud services, and VoIP platforms will be beneficial. Additionally, you should be comfortable using word-processing software, spreadsheets, and online scheduling tools.

The salary package for the Sales Development Representative role at Wing varies depending on your experience level. Entry-level candidates can earn up to $880 a month, while those with intermediate experience may earn up to $1,138, and experts can make as much as $1,250 a month.

When answering this question, highlight relevant sales experience by providing specific examples of how you've successfully managed customer relationships and met sales quotas. Discuss the tools you used and your strategies to effectively communicate value to clients.

In responding, touch on various strategies like cold calling, email outreach, networking, and social selling. Explain how you assess which strategies work best based on your target audience while supporting your answer with examples from your past successes.

Share a structured approach for handling objections: listen attentively to the customer's concerns, empathize with their feelings, and respond with clear, factual information that addresses their hesitation. Include a specific example of when this strategy worked successfully for you.

Mention any CRM systems you're familiar with, such as Salesforce or HubSpot, and describe how you've utilized them in your previous roles to track interactions, manage leads, and ultimately drive sales growth.

Effective prioritization is key. Discuss using methods like creating to-do lists, leveraging scheduling tools, and assessing the urgency of leads. Illustrate your answer with examples of how this helped you achieve your sales goals in previous roles.

When answering, outline the targets you exceeded, the specific strategies you implemented to achieve them, and any support you received from your team. Detail how your proactive actions contributed to your success and what you learned from the experience.

Address this by discussing techniques you use to maintain motivation during slow times, such as setting personal goals, staying connected with colleagues for support, and continuously learning new sales strategies or skills to adapt to changing circumstances.

Emphasize the importance of collaboration in sales. Discuss how you leverage team resources for lead generation efforts and share success stories where team collaboration led to increased sales effectiveness.

Explain your methodology for uncovering customer needs, such as asking probing questions, active listening, and summarizing their main points to demonstrate understanding. Use specific examples to show how your approach yielded positive outcomes.

Research and mention how Wing aims to redefine the future of work, emphasizing your alignment with their mission. Discuss how this resonates with your professional goals and how you believe your role can contribute to this vision.