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Laboratory Operations Manager

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job Description

Eurofins Viracor LLC is an equal opportunity employer and encourages individuals from all backgrounds to apply. By submitting your application, you acknowledge and agree to the following conditions:

  1. Drug Screen: Successful candidates will be required to pass a standard drug screen as part of the pre-employment process.
  2. Background Check: A thorough background check will be conducted for all potential employees. This may include, but is not limited to, criminal history, education verification, and employment history.
  3. Visa Sponsorship: Eurofins Viracor LLC does not sponsor employment visas. All candidates must have the legal right to work in Lenexa, KS without requiring sponsorship. Unless approved by HR and supporting parties.

Basic Function and Scope of Responsibility:

The Laboratory Operations Manager is primarily responsible for successful day to day operations of the Clinical Laboratory.

Essential Job Duties:

  • Manage “key indicators” of clinical lab as identified by Director, Clinical Lab Operations
  • Work closely and effectively with the Director of Clinical Lab Operations, Director of Clinical Laboratory, or Quality Team to ensure all test systems are properly operating and that Eurofins Viracor’s test results are most accurate, robust and clinically meaningful results available
  • Develop effective working relationship with Regulatory Affairs to assure that clinical lab is implementing Eurofins Viracor’s established guidelines for GLP compliance, CLIA certification, CAP certification and state licensing
  • Employ sufficient number of properly qualified lab personnel to meet growing test volumes at Viracor Eurofins
  • Lead continuous improvement initiatives that focus on processes, work flow and throughput so clinical lab can efficiently and effectively handle growth while maintaining high quality standards
  • Work closely with Clinical Lab Director to facilitate quality control, quality assurance and technical competency programs
  • Manage clinical lab budget and clinical lab vendor contracts
  • Conduct lab team meetings which focus on associate training, associate development and continuous improvement in processes
  • Manage and direct activities of direct reports through effective hiring, onboarding, training, and supervision of work activities of team members
  • Conduct regularly scheduled one-on-one meetings with direct reports focused on performance goals, progress, and career growth and development
  • Assess team members by conducting effective performance reviews, and coach associates through necessary performance improvements as needed
  • Conduct regular team meetings and/or provide regular communication to team members
  • Represent department and the organization favorably and in accordance with established Company standards and associate attributes
  • Other duties as assigned by management

Qualifications

Essential Knowledge, Skills and Abilities:

  • Bachelor’s Degree (BS or BA) in biological, physical, chemical or clinical laboratory science, plus six years of clinical laboratory experience required; OR Master’s (MA or MS) degree in biological, physical, chemical or clinical laboratory science, plus four years of clinical laboratory experience; OR PhD in similar fields plus two year clinical laboratory experience.
  • Minimum of one year of supervisory experience in a laboratory setting required; 2+ years preferred.
  • Demonstrated large project management skills
  • In-depth knowledge of legal and regulatory requirements
  • Ability to make independent decisions regarding matters of significance
  • Demonstrated leadership and critical thinking abilities
  • Excellent verbal & written communication skills
  • Goal oriented, with excellent time management and organizational skills
  • Excellent interpersonal skills, with ability to interact effectively and work efficiently with people at all levels in an organization
  • Keenly attentive to detail
  • Ability to keep sensitive information confidential
  • High level of proficiency with PC based software programs

Physical Requirements:

  • Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
  • Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting
  • Ability to stand for extended periods of time as necessary in the laboratory (4 or more hours)
  • Ability to lift and move items weighing up to 15 pounds
  • Physical dexterity sufficient to move body frequently around laboratory equipment and instrumentation
  • Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
  • Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

Schedule:

  • Monday-Friday 8:00am-5:00pm

What we offer:

  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

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Average salary estimate

$80000 / YEARLY (est.)
min
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$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Laboratory Operations Manager, Eurofins

Are you ready to take your career to the next level? Eurofins Viracor LLC is on the lookout for a passionate Laboratory Operations Manager to join our dynamic team in Lenexa, KS. As a key player in our Clinical Laboratory, you'll be at the forefront of ensuring seamless daily operations while collaborating closely with our Directors and Quality Team to deliver the most robust and accurate test results. Your role will involve managing key indicators, developing strong relationships with Regulatory Affairs, and maintaining compliance with essential laboratory certifications. We’re looking for someone who thrives in a fast-paced environment and is eager to lead continuous improvement initiatives that keep us ahead of the curve. As a Laboratory Operations Manager, you will also oversee our lab budget, vendor contracts, and conduct training sessions that empower your team for success. Your qualifications will ideally include a Bachelor’s or advanced degree in a relevant field along with substantive clinical laboratory experience and supervisory skills. Join us and be a part of a company that is dedicated to making life safer, healthier, and more sustainable through innovative testing services. At Eurofins, you'll not only advance your career but also contribute to a meaningful mission that impacts global health and safety.

Frequently Asked Questions (FAQs) for Laboratory Operations Manager Role at Eurofins
What are the primary responsibilities of a Laboratory Operations Manager at Eurofins Viracor?

As the Laboratory Operations Manager at Eurofins Viracor, you'll oversee the day-to-day operations of the Clinical Laboratory, ensuring the accuracy and compliance of test systems. You'll collaborate with our Directors to manage key performance indicators, implement continuous improvement initiatives, and develop quality control programs, contributing to the lab's overall success.

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What qualifications are needed to apply for the Laboratory Operations Manager position at Eurofins?

Candidates for the Laboratory Operations Manager role at Eurofins should possess a Bachelor’s degree in biological, physical, chemical, or clinical laboratory science and have at least six years of clinical laboratory experience. Alternatively, a Master's degree with four years of experience or a PhD with two years of experience is acceptable. Supervisory experience is essential.

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How does Eurofins ensure compliance for Laboratory Operations Managers?

At Eurofins, compliance is paramount for Laboratory Operations Managers. You will work closely with Regulatory Affairs to ensure adherence to GLP compliance, CLIA certification, CAP certification, and necessary state licensing. This role emphasizes strict adherence to established guidelines to maintain our commitment to quality and safety.

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What is the work environment like for a Laboratory Operations Manager at Eurofins in Lenexa, KS?

The work environment for a Laboratory Operations Manager at Eurofins is fast-paced and collaborative. You'll be part of a dedicated team that values quality and innovation, all while working within a modern laboratory equipped to handle a diverse array of testing services. The supportive culture encourages continuous learning and teamwork.

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What benefits does Eurofins offer to Laboratory Operations Managers?

Eurofins provides an extensive benefits package for Laboratory Operations Managers, including comprehensive medical coverage, dental and vision options, life and disability insurance, a 401(k) plan with company match, and generous paid vacation and holiday policies. We prioritize the well-being of our employees.

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Common Interview Questions for Laboratory Operations Manager
Can you describe your experience managing laboratory operations?

In answering this question, highlight specific achievements and responsibilities you've had in previous roles, focusing on your leadership skills and examples of successfully managing lab operations, including compliance and team development.

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How do you ensure quality standards in the lab?

To answer this, discuss methods you’ve used in past positions to uphold quality, such as implementing quality control protocols, conducting regular audits, and fostering a culture of continuous improvement among staff.

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What strategies do you use for team development in a laboratory setting?

Share strategies like setting clear performance goals, conducting regular one-on-one meetings, and offering training opportunities that empower your team to take on more responsibilities while promoting their professional growth.

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How do you handle regulatory compliance within the laboratory?

Explain your familiarity with relevant regulations and standards, as well as specific practices you’ve implemented to ensure compliance, such as regular training sessions and collaboration with regulatory affairs teams.

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Can you give an example of a time you implemented a process improvement in a laboratory?

Use the STAR method (Situation, Task, Action, Result) to outline a specific situation where you identified an area for improvement, what actions you took, and the positive outcomes that resulted from your initiative.

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How do you manage conflicts within your laboratory team?

Discuss your approach to conflict resolution, emphasizing communication, understanding multiple perspectives, and working towards collaborative solutions. Provide an example if possible.

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What qualities do you think are essential for a Laboratory Operations Manager?

Highlight qualities like strong leadership, attention to detail, effective communication, problem-solving skills, and the ability to work under pressure while encouraging a positive team culture.

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Describe your experience with budgeting and financial management in a lab?

Talk about your experience in managing laboratory budgets, including how you've efficiently allocated resources, tracked expenses, and ensured financial stewardship while maintaining quality services.

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What tools or software are you familiar with for laboratory management?

Detail specific lab management software or tools you have experience with, and explain how these tools have helped you track performance, manage operations, or ensure compliance.

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How do you prioritize tasks in a busy laboratory environment?

Describe your methods for prioritization, such as developing a daily schedule, focusing on urgent matters, and ensuring that all team members are aligned with the lab’s objectives.

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Full-time, on-site
DATE POSTED
December 15, 2024

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