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Part-Time Leasing Consultant II (The Buckley)

WinnCompanies is searching for a Leasing Consultant II to join our team at The Buckley, a 210-unit market community located in Framingham, MA.


In this role, you will perform all day-to-day leasing and   activities related to apartment rentals, move-ins, and lease renewals. You will also provide outstanding service to customers, residents, and clients, while always maintaining budgeted occupancy at the highest attainable rents.


Please note that this is a part-time opportunity, which will work 29 hours per week.



Responsibilities
  • Interact with prospective and current residents to achieve maximum occupancy.
  • Generate and manage traffic, property tours, and leasing apartments.
  • Qualify prospects, follow up on prospect leads, prepare lease documentation, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
  • Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
  • Review, prioritize and distribute resident service requests as required. May assist with the planning and facilitation of property events.
  • May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
  • Maintain relationships with area businesses, employers, and real estate brokers to generate new business, while also remaining current with local events and hiring trends that may have an impact on the property.
  • Maintain knowledge and understanding of current and sub markets to include competitors and customer demographics.
  • Gather appropriate documents to submit to appropriate people or third-party vendors for review and approval during the application or recertification process.
  • Remain up-to-date with federal, state, and other regulatory requirements and programs.
  • Provide guidance, support, or training to other staff members as applicable.
  • Provide support and assistance to the Leasing Manager as applicable.


Requirements
  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • Knowledge of marketing and leasing techniques.
  • Proficiency with Microsoft Office applications.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Strong written and verbal communication skills.
  • Excellent customer service skills.
  • Ability to multi-task and work in a fast-paced environment.
  • Superb attention to detail.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Associate's degree in business-related field.
  • Experience with RealPage property management software.
  • NALP or SHCM certifications.
  • Knowledge of  Landlord/Tenant Laws, and/or Fair Housing.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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What You Should Know About Part-Time Leasing Consultant II (The Buckley), WinnCompanies

WinnCompanies is on the lookout for a dynamic Part-Time Leasing Consultant II to join our fantastic team at The Buckley, a lively 210-unit market community in the heart of Framingham, MA. As a Leasing Consultant II, you’ll immerse yourself in all daily leasing activities like renting out apartments, managing move-ins, and overseeing lease renewals. Your day-to-day will be all about creating outstanding experiences for our residents and clients, striving to keep occupancy levels high while securing the best rental rates possible. You’ll interact with both prospective and current residents, conducting property tours, qualifying leads, and ensuring that everything from the show apartments to the amenity areas meets our company standards. We’re looking for someone who loves helping others and has an eye for detail. Alongside your leasing duties, you’ll also manage resident service requests, engage with local businesses, and remain knowledgeable about the surrounding market trends. If you’re a proactive communicator with a knack for customer service, this role could be a great fit for you. With part-time hours of 29 each week, this position balances work and personal life effortlessly while still providing an opportunity to build your career in property management. Join us at WinnCompanies and become part of a mission-driven team that’s dedicated to creating a positive impact in the communities we serve!

Frequently Asked Questions (FAQs) for Part-Time Leasing Consultant II (The Buckley) Role at WinnCompanies
What are the responsibilities of a Part-Time Leasing Consultant II at The Buckley?

As a Part-Time Leasing Consultant II at The Buckley, you’ll be responsible for managing day-to-day leasing activities, including conducting property tours, renting apartments, and processing move-ins and lease renewals. You will also be responsible for providing exceptional customer service to current and prospective residents, maintaining occupancy rates, and supporting on-site management with marketing materials and local community engagement.

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What qualifications do I need to be a Leasing Consultant II at WinnCompanies?

To qualify as a Leasing Consultant II at WinnCompanies, you should have a high school diploma or GED equivalent, along with 3-5 years of relevant experience in leasing or property management. Proficiency in Microsoft Office and strong communication skills are essential, while an Associate's degree, experience with RealPage software, and knowledge of relevant laws can give you an edge in the hiring process.

Join Rise to see the full answer
What is the work environment like for Leasing Consultants at The Buckley?

The work environment for Leasing Consultants at The Buckley is fast-paced and dynamic, with a strong emphasis on teamwork and customer service. You'll be joining a supportive team dedicated to making a positive impact in the community, while also having opportunities for ongoing professional development and growth in the property management field.

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How can a Leasing Consultant II at WinnCompanies contribute to community engagement?

As a Leasing Consultant II at WinnCompanies, you will play a key role in community engagement by building relationships with local businesses and staying informed about community events. You might also help plan property events that enhance resident experience, fostering a strong sense of community among residents, while aligning with WinnCompanies’ mission of building thriving neighborhoods.

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What kind of support and opportunities does WinnCompanies provide for development?

WinnCompanies offers a variety of professional development opportunities, including training programs, tuition reimbursement, and leadership training. Our goal is to help you grow your career in property management while supporting your personal and professional development through resources such as the Employee Assistance Program and team-building initiatives.

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Common Interview Questions for Part-Time Leasing Consultant II (The Buckley)
How do you handle difficult residents or complaints as a Leasing Consultant II?

When addressing complaints or difficult residents, it's essential to listen actively and empathize with their concerns. I would calmly assess the situation, provide clear communication about potential solutions, and strive to resolve the issue in a way that fosters satisfaction and maintains a positive relationship.

Join Rise to see the full answer
Can you describe your experience with leasing software or property management tools?

In my previous roles, I have utilized various leasing software, such as RealPage, to manage tenant applications, track leasing data, and facilitate communication. I believe being proficient in these tools is crucial for efficient workflow and effective management of prospective and current resident information.

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What strategies do you use to maintain high occupancy rates?

To maintain high occupancy rates, I focus on exceptional customer service, proactive outreach programs for prospective tenants, and actively engaging with community events to raise awareness about our property. Additionally, ensuring that our apartments are marketed effectively, showcased beautifully, and priced competitively is essential.

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How do you prioritize your tasks in a fast-paced environment?

I prioritize tasks based on urgency and importance. I usually start by addressing any immediate resident requests or concerns, followed by managing leasing appointments and ensuring that all paperwork is up to date. Using digital task management tools to keep track of deadlines also helps me stay organized.

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What is your approach to providing excellent customer service?

My approach to providing excellent customer service involves being genuinely attentive to residents' needs, communicating effectively, and going above and beyond to ensure their satisfaction. I believe each interaction is an opportunity to create a positive experience that encourages residents to share their experiences with others.

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How do you stay motivated in a part-time role like Leasing Consultant II?

Staying motivated in a part-time role involves focusing on my passion for helping others and seeing the positive impacts of my work. I set personal and professional goals, engage with residents and the community, and stay enthusiastic about creating appealing living environments, which keeps me energized.

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Can you discuss a successful leasing campaign you implemented in the past?

In the past, I implemented a leasing campaign that strategically targeted local businesses for partnership and referral programs, resulting in a significant increase in inquiries and leads. Additionally, leveraging digital marketing increased our visibility among potential tenants, contributing to higher occupancy rates.

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How do you engage with the local community to attract prospective renters?

Engaging with the community involves attending local events, collaborating with businesses for cross-promotions, and staying informed about area developments that could attract newcomers. I cultivate relationships with community leaders and influencers, which helps establish our property as a trusted option for prospective renters.

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What tools do you use for tracking leasing data and metrics?

I typically use property management software combined with spreadsheets to track key leasing metrics, including occupancy rates, renewal percentages, and lead conversions. This data helps me analyze trends over time and make informed decisions for optimizing leasing strategies.

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Describe a challenging experience you faced in your leasing career and how you overcame it.

One challenging experience involved a significant increase in competition within the market. To overcome this, I revamped our marketing approach by highlighting unique property features and resident testimonials. Additionally, I enhanced follow-up protocols with leads to ensure we maintained a competitive edge.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
April 3, 2025

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