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KYC Onboarding Analyst

Company DescriptionWise is a global technology company, building the best way to move and manage the world’s money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of our team, you will be helping us create an entirely new network for the world's money.For everyone, everywhere.More about our mission and what we offer.Job DescriptionJoin our dynamic Wise Platform team as an Onboarding Analyst, where you will onboard and manage compliance operations for enterprise businesses and banks partnering with Wise. This position offers the unique opportunity to influence Wise’s mission and establish partnerships that facilitate instant, borderless money for more people.Your missionWise Platform helps financial institutions and large enterprises leverage Wise’s infrastructure to offer their customers world class payments products through their own platforms. Wise Platform is a start-up within a scale up. We’re a cross functional team across sales, account management, product, engineering, compliance, analytics and many other functions. We’re based across the world – from London to Singapore, Austin and beyond.Your primary mission will be to onboard banks and enterprise partners, assessing their compliance policies, producing comprehensive compliance memos to determine partner risk and hand-holding partners through their KYC journey.Job Responsibilities• Policy and Procedure Review:• Conduct thorough and detailed due diligence on our banks and enterprise business partners to assess their compliance with regulatory requirements, internal policies, and industry standards.• Review partners’ documentation, including Know Your Customer (KYC) information, legal agreements, and other relevant materials to ensure accuracy and completeness.• Document your findings in compliance memos that summarize potential risks.• Assist in the development and improvement of the compliance onboarding process to enhance efficiency and effectiveness.• Onboarding New Partners:• Manage the onboarding process for banks and online platforms, ensuring seamless integration with Wise Platform.• Keep abreast of regulatory developments and industry best practices to ensure that the onboarding process aligns with the latest compliance standards.• Develop and maintain strong relationships with partners to facilitate smooth onboarding and address any compliance-related queries or concerns.• Risk Assessment and Control Recommendations:• Evaluate and recommend appropriate monitoring controls based on the inherent risks identified during the onboarding process.• Apply broad industry, operational risk, and regulatory knowledge to drive onboarding excellence• Cross team collaboration:• Collaborate with internal stakeholders, such as Legal, Risk Management, and Business Development, to obtain necessary information and approvals for client onboarding.• Act as a SME to senior stakeholders and/or other team members related to Enterprise Due Diligence processes and compliance requirementsRequirements• Excellent verbal and written English skills (additional language skills are a plus) with the ability to clearly articulate your thoughts.• A minimum of two (2) years of financial services industry regulatory compliance experience, preferably at a bank, trading, payments, or fintech institution• Skilled in investigation and business notation, specializing in evaluating risk assessments and compliance documentation, able to make decisions based on these• Proven experience onboarding large enterprises to financial platforms, effectively managing complex organisational structures and processes• Strong capabilities in documenting business processes and compliance measures with clarity and precision• Understanding of risk-based approaches and assessments as well as control design and implementation in Risk and Compliance#LI-KE1Additional InformationFor everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.We're proud to have a truly international team, and we celebrate our differences.Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.If you want to find out more about what it's like to work at Wise visit Wise.Jobs.Keep up to date with life at Wise by following us on LinkedIn and Instagram.
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What You Should Know About KYC Onboarding Analyst, Wise

At Wise, we're on a mission to revolutionize how the world connects with money, and we're looking for an enthusiastic KYC Onboarding Analyst to join our amazing team in Austin, TX! In this role, you’ll be at the forefront of helping enterprise businesses and banks seamlessly integrate with Wise’s cutting-edge payment solutions. As part of our vibrant Wise Platform team, you will not only evaluate compliance policies but also create comprehensive memos that guide our new partners through their own KYC journey. Your expertise in regulatory compliance and your knack for building relationships will ensure that our partners feel supported every step of the way. Plus, you will have the opportunity to influence Wise’s mission by optimizing onboarding processes and recommending key controls that align with the latest regulations. Every day will be different, as you connect with teams across the globe, from legal to business development, ensuring a smooth onboarding experience. The best part? You’ll have a hand in shaping how money flows globally while working with a diverse group of talented individuals. If you're passionate about compliance and eager to make a difference in the world of finance, this is the place for you to thrive! Join us in building a borderless future for everyone, everywhere.

Frequently Asked Questions (FAQs) for KYC Onboarding Analyst Role at Wise
What does a KYC Onboarding Analyst do at Wise?

A KYC Onboarding Analyst at Wise plays a critical role in onboarding enterprise businesses and banks by assessing compliance policies, producing detailed compliance memos, and guiding partners through the KYC process. This involves reviewing documentation, ensuring adherence to regulatory requirements, and establishing relationships with partners to facilitate seamless integration with Wise's payment solutions.

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What qualifications are needed for a KYC Onboarding Analyst position at Wise?

To become a KYC Onboarding Analyst at Wise, candidates should ideally have at least two years of experience in regulatory compliance within the financial services sector, particularly in banking, trading, payments, or fintech. Strong communication skills, experience in risk assessment, and the ability to manage complex onboarding processes are essential qualifications for this role.

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What are the main responsibilities of a KYC Onboarding Analyst at Wise?

The main responsibilities of a KYC Onboarding Analyst at Wise include conducting due diligence to assess compliance with regulatory requirements, reviewing partner documentation, managing the onboarding process for banks and enterprise partners, and collaborating with various internal departments to ensure a smooth onboarding experience.

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How does Wise ensure compliance during the onboarding process?

Wise ensures compliance during the onboarding process by performing thorough due diligence, maintaining up-to-date knowledge of regulatory developments, and applying a risk-based approach to assess potential risks. The KYC Onboarding Analyst produces compliance memos that summarize findings and makes recommendations for monitoring controls based on identified risks.

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What is the work culture like for a KYC Onboarding Analyst at Wise?

The work culture for a KYC Onboarding Analyst at Wise is inclusive, collaborative, and dynamic. The team is diverse, encouraging respect, empowerment, and personal career growth. Analysts work closely across teams, contributing to a common mission and are celebrated for their individual strengths and contributions.

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Common Interview Questions for KYC Onboarding Analyst
Can you describe your experience with KYC processes?

When answering this question, focus on specific examples of how you've successfully managed KYC processes, detailing any frameworks or systems you've used, the types of businesses involved, and how you navigated regulatory requirements.

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How do you stay updated on compliance regulations?

Discuss your methods for staying informed, such as following industry publications, joining professional organizations, or attending relevant training seminars to show your commitment to continuous learning.

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What challenges have you faced in onboarding clients, and how did you overcome them?

Provide a specific example of a challenge faced during client onboarding, detailing your thought process in overcoming it and the outcome achieved. This demonstrates problem-solving skills and resilience.

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How do you prioritize your workload when handling multiple onboarding projects?

Share your approach to organizational skills, such as using project management tools to track progress, setting priorities based on urgency or compliance deadlines, and maintaining open communication with stakeholders.

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Can you explain the importance of due diligence in KYC processes?

Articulate the significance of due diligence in mitigating risks, complying with legal requirements, and establishing trust with partners, showcasing your understanding of compliance’s overall role in financial services.

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How would you handle a situation where a partner fails to provide necessary KYC documentation?

Highlight your communication skills by explaining how you would reach out to the partner to address the issue, clarify their obligations, and facilitate solutions while maintaining a positive working relationship.

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What tools or technologies have you used in compliance monitoring?

Mention any specific software or tools you've used for compliance documentation and monitoring. Discuss how these tools enhance efficiency and accuracy in KYC onboarding processes.

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How do you evaluate the risk associated with a new partner during onboarding?

Outline your process for performing risk assessments, utilizing any specific methodologies, frameworks, or metrics that you apply for evaluating potential compliance risks tied to new partners.

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What role does collaboration play in your approach as a KYC Onboarding Analyst?

Emphasize the importance of collaboration within your work by sharing examples of how you’ve successfully partnered with other departments to achieve compliance goals during the onboarding process.

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What do you find most challenging about the role of a KYC Onboarding Analyst?

Reflect on the complexities of compliance and the rapid changes in regulations; discuss how you adapt to these challenges through proactive research and a commitment to continuous improvement in your processes.

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Money without borders — instant, convenient, transparent and eventually free.

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Full-time, on-site
DATE POSTED
March 20, 2025

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