Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to 5,000 employees in 17 countries, launched over 30 products, and serve over 230 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level.
Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.
As a Customer Care Expert, you will:
We are Wix’s Customer Care Guild. We're not your typical customer support. We represent the Wix user's voice and work closely with the Product to deeply understand Wix technologies and services. As part of our global organization of Customer Care, we’re responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success. Working with us, you’ll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment. We’re spread across the globe and offer an office, remote, or hybrid work model depending on the site.
Please send your CV in English
These are the shifts we currently have available:
Join Wix as a Customer Care Expert - Hebrew Speaker in Tel Aviv, Israel, and become part of a vibrant team that's passionate about helping users succeed online! At Wix, we’ve been on a journey since 2006, growing to a team of 5,000 employees across 17 countries. Our mission? To empower everyone to thrive in the digital space. In this role, you’ll provide top-notch care to our users through calls, chats, and emails. You'll dive deep into understanding each user's business goals, helping them uncover their needs, and guiding them on their journey towards online success. Not only will you solve their problems, but you’ll also suggest innovative ways they can enhance their experience with our platform. Collaboration is key, as you'll work with various departments and product teams to improve user satisfaction. We value high performance, so we're looking for someone who's fully proficient in Hebrew, fluent in English, and has at least a year of customer service experience. If you are a tech-savvy communicator who loves building relationships and is excited about learning new technologies, then we want to hear from you. In our friendly and dynamic environment, you’ll find numerous growth opportunities and the chance to make a real impact on user experiences. Get ready to join a supportive team dedicated to enhancing the way we support our users and delivering the best customer care around.
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Wix (NASDAQ:WIX) is a publicly listed software company in the US, that offers a powerful, no code website builder that comes equipped with business tools that can help users and businesses create HTML5 websites and mobile sites.
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