Digital Fundraising Specialist (2024929)

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

POSITION SUMMARY:

The Digital Fundraising Specialist supports the Annual Fund in implementing a digital communication strategy focused on strong retention and file growth of partners giving up to $10,000 annually. 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Plan, create, and execute engaging digital fundraising campaigns for multiple channels across core platforms including HubSpot, Thankview, Hustle and more.
• Deliver tailored content to various audiences such as monthly donors, mid-level donors, lapsed donors, church donors, etc.   
• Ensuring that all solicitation and stewardship materials meet the highest possible standards for editorial quality while conveying a consistent brand message. 
• Ensure, where appropriate, that the digital fundraising strategy aligns with broader Marketing campaigns and quarterly Annual Fund strategy.
• Collaborate with Marketing and Data Teams to understand email segmentation strategies, donor journeys and personalized communications and automation tools.   
• Guide the development of new online efforts, such as peer-to-peer and crowdfunding.   
• Help develop and execute strategy on the Annual Fund team’s communications deliverables during times of disaster response.   
• Manage the Annual Fund communications calendar and individual projects involving multiple stakeholders.     
• Assist in coordination of the visual design of digital materials for Annual Fund content.   

• Day to day project manager for a fundraising tech stack including HubSpot, Raiser’s Edge, Thankview, Hustle, Double the Donation, Pledgemine, Canva, and Classy.   
• Ensuring optimal use of fundraising technology with proactive reporting.   
• Monitor campaign performance, conduct A/B testing, and adjust strategies to maximize donations. 
• Analyze current and historical fundraising results to identify trends and patterns, allowing for data-driven decision-making. Over time, create fundraising metrics based on industry standards and/or past performance to establish goals.
• Provide recommendations and implement new approaches to improve the online giving process and enhance digital conversion rates.   
• Implement best practices for designing captivating e-mails and analyzing response data to better enhance communications with partners.   
• Maintain and monitor Raiser’s Edge data imports and exports to ensure highly effective and accurate email deliverability. 

• Work closely with the Marketing Department’s Digital Team to ensure the seamless transition to Annual Fund.   
• Attend in-person and virtual meetings in collaboration with members of the Annual Fund and Strategic Engagement Department.   
• Other duties as assigned 

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. 
• 5+ years’ in a project management role with demonstrated increasing responsibility over time   
• Competency in HubSpot and Raiser’s Edge or similar software   
• Excellent written and verbal communication skills; attention to detail and ability to execute well   
• Ability to write logically, clearly and concisely   
• Excellent analytical/problem-solving skills and detail orientation   
• Ability to work effectively both as a team member and independently 
• Ability to capture and organize complex information   
• Proficiency in MS Word, Excel and PowerPoint   
• Flexibility and ability to prioritize and work on multiple projects 

• 5+ years of relevant professional experience in fundraising or mass marketing for a high-volume non-profit development department or a private sector equivalent   
• 3+ years of proficiency with a fundraising tech stack using HubSpot, Raiser’s Edge, Luminate Online, Thankview, Hustle, Simple Texting, Canva, Pledgemine, Double the Donation, or similar software platforms. 

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.