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GM - Business Enablement Risk & Compliance

Our Purpose

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.


The General Manager (GM), Business Enablement Risk and Compliance, is a senior leadership role responsible for implementing and operationalising a risk and compliance framework that empowers Xero to achieve its strategic objectives. This role focuses on ensuring compliance while enabling business units to innovate, grow, and operate efficiently. The GM works to balance risk management with business enablement, fostering a culture of accountability and resilience while driving value for Xero. Partnering closely with executives, business units, and external stakeholders to align risk and compliance strategies with organisational objectives while fostering a proactive, resilient, and compliant operating environment.


This role offers an opportunity to establish risk and compliance as a key strategic function within Xero, supporting a customer-first, risk-appropriate growth strategy while protecting Xero by implementing and operationalising risk and compliance management frameworks.


What you'll do


• People Leadership: Lead, coach, and develop a high-performing, engaged team that collaborates cross-functionally, prioritises effectively, aligns with Xero’s strategy, and proactively manages risk, compliance, budgets, and resources.

• Business Partnership and Enablement: Act as a strategic partner to business leaders, providing risk and compliance guidance to support growth initiatives and operational efficiencies and promoting risk-aware culture that integrates compliance and risk management into day-to-day business activities.

• Risk Assessment: Conduct comprehensive risk assessments using customizable templates and workflows to proactively identify, assess, and manage risks that could impact business operations, including strategic, financial, and reputational risk. 

• Risk Management:  Design and implement risk management strategies and controls that enable business innovation and operational excellence including capturing, tracing and investigating  risk incidents, including near misses and losses, ensuring lessons learned are integrated into future business processes. 

• Compliance Management: oversee the development of robust compliance processes aligned with Xero’s strategy that manages compliance obligations,  automates compliance tasks and ensures business units adheres to relevant laws, regulations, and industry standards, enabling sustainable business practices.

• Regulatory Change: Work with Enterprise Compliance to guide business units through changes in regulatory environments to adapt processes and policies to remain compliant while maintaining agility.


What you'll bring with you


• Business Enablement Mindset – Align risk and compliance with business objectives to drive growth and innovation.

• Strategic & Analytical Thinking – Balance risk mitigation with opportunities and design effective strategies.

• Leadership & Collaboration – Inspire teams, foster accountability, and build strong cross-functional partnerships.

• Testing and Monitoring - Proficiency in establishing monitoring systems and conducting testing to ensure adherence to risk and compliance processes.

• Technical Expertise – Deep understanding of risk frameworks, compliance processes, and regulatory landscapes.


Why Xero? 

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

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Average salary estimate

$150000 / YEARLY (est.)
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$120000K
$180000K

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What You Should Know About GM - Business Enablement Risk & Compliance, Xero

Join Xero as the General Manager (GM) of Business Enablement Risk & Compliance and take your career to the next level! At Xero, our purpose is to help businesses thrive, and we believe that a strong risk and compliance framework is key to this mission. In this senior leadership role, you will be responsible for implementing strategies that not only ensure compliance but also empower innovation within our business units. As a GM, you’ll collaborate closely with executives and teams to align risk management with organizational goals while fostering a culture of resilience and accountability. Your day-to-day will be filled with exciting challenges, from conducting comprehensive risk assessments and designing effective risk management strategies to developing robust compliance processes. Plus, you’ll have the chance to lead and coach a dynamic team, making a real impact on our company’s growth and success. At Xero, we’re passionate about creating a proactive operating environment that integrates risk management into every part of our business. If you have a business enablement mindset, strategic thinking skills, and a technical understanding of risk frameworks and compliance processes, we want to hear from you. Join us, and let’s build a stronger economy and better lives for small businesses together!

Frequently Asked Questions (FAQs) for GM - Business Enablement Risk & Compliance Role at Xero
What are the primary responsibilities of the GM - Business Enablement Risk & Compliance at Xero?

The GM - Business Enablement Risk & Compliance at Xero is responsible for implementing a comprehensive risk and compliance framework, enabling business innovation while ensuring compliance with relevant laws and standards. This includes risk assessments, regulatory change management, and leading a high-performing team focused on aligning risk strategies with business objectives.

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What qualifications are needed for the GM - Business Enablement Risk & Compliance role at Xero?

Candidates for the GM - Business Enablement Risk & Compliance position at Xero should possess a deep understanding of risk frameworks and compliance processes. A strong business mindset, leadership skills, and the ability to analyze and balance risk with opportunities are also essential qualifications for success in this role.

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How does Xero approach risk management and compliance in this GM role?

Xero's approach to risk management and compliance in the GM - Business Enablement Risk & Compliance position emphasizes proactive identification and management of potential risks. The role involves designing effective risk management strategies and fostering a culture of accountability, ensuring that compliance becomes integrated into day-to-day business operations.

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What leadership qualities are important for the GM - Business Enablement Risk & Compliance at Xero?

Leadership qualities for the GM - Business Enablement Risk & Compliance at Xero include the ability to inspire teams, foster collaboration across functions, and drive accountability. Strong strategic and analytical thinking skills are also crucial, as the GM must balance risk mitigation with business growth initiatives.

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What unique benefits does Xero offer to its GM - Business Enablement Risk & Compliance role?

Xero offers a range of attractive benefits for the GM - Business Enablement Risk & Compliance position, including generous paid leave options, Employee Assistance Programs for mental health support, health insurance, flexible working arrangements, and career development opportunities. These benefits promote a strong company culture focused on employee wellbeing.

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Common Interview Questions for GM - Business Enablement Risk & Compliance
How do you prioritize risk management and compliance in a business strategy?

When prioritizing risk management and compliance, it’s essential to align these aspects with the overall business strategy. Discuss how you would ensure that compliance measures are integrated into business initiatives and highlight the importance of ongoing communication between departments.

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Can you describe a time when you had to implement a new compliance strategy?

Share a specific example where you devised and executed a compliance strategy. Explain the steps you took and how you involved different stakeholders to ensure that the strategy met regulatory standards while aligning with business objectives.

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What methods do you use to assess risk within an organization?

Discuss your approach to conducting risk assessments, including the tools and methodologies you utilize. Emphasize the importance of regularly reviewing and adjusting risk assessments to align with changing business environments.

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How do you foster a culture of compliance within a team?

Highlight your strategies for cultivating a culture of compliance, such as implementing training programs, encouraging open dialogue, and recognizing team members who exemplify a risk-aware culture. Share specific tactics that you have successfully employed in previous roles.

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What is your experience with regulatory changes, and how do you adapt to them?

Talk about your experience with navigating regulatory changes and how you proactively adapt processes and policies accordingly. Provide an example of a significant regulatory change you managed and the steps you took to ensure compliance.

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How do you evaluate the success of a risk management framework?

Discuss the metrics and KPIs you would use to evaluate a risk management framework’s effectiveness. Share how you gather feedback from stakeholders to fine-tune the framework continuously and ensure it meets business needs.

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What challenges have you faced in risk management, and how did you overcome them?

Reflect on a specific challenge related to risk management. Share the context, your analysis, and the solutions you implemented to address the issue. Highlight what you learned from the experience and how it helped you grow professionally.

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How would you handle a situation where a business unit is not adhering to compliance policies?

Explain your approach to addressing compliance issues, starting with open communication and understanding the underlying reasons for non-compliance. Discuss the importance of providing support and resources to help the team adhere to policies while fostering a risk-aware culture.

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What tools or technologies do you recommend for risk management?

List relevant tools or technologies you have used or researched for supporting risk management processes. Explain why these tools are effective and how they can facilitate better compliance and governance in an organization.

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How do you ensure ongoing education and training in risk and compliance within an organization?

Address the importance of continuous education and training. Discuss how you would implement programs and encourage participation, ensuring that staff members stay informed about compliance issues and best practices.

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Health Savings Account (HSA)

Xero is a New Zealand–based technology company that offers a cloud-based accounting software for small businesses. They have offices in New Zealand, Australia, the United Kingdom, the United States, Canada, South Africa and Singapore.

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BADGES
Badge ChangemakerBadge Diversity ChampionBadge Family FriendlyBadge Future MakerBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
February 21, 2025

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