Director - Contract Renewals (Customer Success)
Skills
- Excellent communication skills
- Strong negotiation skills
- Analytical mindset
- Proficiency in data analysis
- Ability to work collaboratively
Responsibilities
- Own and drive the end-to-end SaaS contract renewal process
- Proactively engage with customers prior to contract expiration
- Collaborate with Sales and Account Management for renewal negotiations
- Negotiate contract terms to maximize revenue opportunities
- Cultivate relationships with key customer stakeholders
- Forecast renewal revenue and analyze data
- Promote customer advocacy through a positive renewal experience
Education
- Bachelor's degree in Business, Marketing, or related field
Benefits
- Equal employment opportunities
- Prohibition of discrimination and harassment
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join Zenoti as a Customer Success Manager and help transform the beauty and wellness industry through exceptional client engagement and product expertise.
Join Zenoti as a Senior Customer Success Manager and play a pivotal role in ensuring client success while transforming the beauty and wellness landscape.
The University of Chicago Medicine is seeking a dedicated Supervisor of Respiratory Care Services to lead our team in delivering exceptional patient care.
Join Trace3 as a Senior Client Success Specialist and be instrumental in enhancing customer satisfaction and success in using technology solutions.
Become an integral part of Toast's customer-facing team as a Field Customer Success Manager II, driving satisfaction and growth for SMB clients.
Join Baylor St. Luke’s Medical Center as a Registered Nurse and contribute to innovative patient care in a state-of-the-art environment.
Join Golden Customer Care as a Customer Care Representative and help enhance customer satisfaction for top health and beauty brands from the comfort of your home.
Join Navitus as a Supervisor in Claim Adjudication Operations, where you'll lead a team focused on customer-centric solutions in the pharmacy benefit landscape.
Join the University of Arkansas for Medical Sciences as a Registered Nurse, where you will impact the lives of patients in a dynamic, supportive healthcare setting.
Join Allied Universal® as a Security Shift Supervisor and lead a dedicated team in ensuring safety and security for clients.
Become a pivotal leader at American Express, guiding a team of dedicated professionals in delivering premium customer experiences at the Centurion Lounge.
Join Mercy Hospital Southwest as a Respiratory Care Practitioner III, applying your expertise in respiratory therapy to provide exceptional patient care.
Join Talent as a Junior Customer Success Specialist and kickstart your career in tech with a supportive and dynamic team.
Join Avantor as an Associate in Order Entry and Quotations, where you will be instrumental in ensuring customer satisfaction through efficient order processing and support.
Join Kessler Rehabilitation Center as a Regional Support Physical Therapist Assistant and contribute to high-quality patient care across multiple facilities.
Our increasingly hectic and demanding world is fuelling explosive growth in the beauty and wellness industry. Zenoti develops extraordinary tools to help businesses in this industry scale and reach their full business potential. We're cloud softw...
8 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
