About Zowie:
At Zowie, we’re all about pushing boundaries in customer experience. Our AI solutions are designed to help businesses connect faster, personalize better, and solve smarter. Top online brands (True Classic, Modivo, MediaMarkt, et al.) trust Zowie’s AI agents to be on the front-line of their customer care efforts (>1.2M conversations monthly) - to give their customers rapid support, speak their brands’ voice, drive customer loyalty, and boost their revenue. With just 1 out of every 1,000 website visitors talking to customer service globally, we believe that a well thought-out AI can tap into this gap and unlock tremendous value by bringing speed and empathy to customer interactions.
We’re a team of over 100 very ambitious individuals on a mission to do just that.
As a team, we care about bringing the value of Zowie AI to more and more people. From the marketing perspective, a huge component of this is being able to consistently create content that truly engages our audience - pieces that people want to read, can learn from, and are excited about.
This is why we’re looking for the right person to join us as a Content Strategist - think of it as an Editor-in-Chief of all Zowie’s marketing content.
If you’re passionate about creating great content, engaging and educating people, this is a unique opportunity to be at the forefront of this historical AI technology shift (akin to industrial and digital revolutions in the past) and be the catalyst of how people understand and adjust to it… And you’d be doing that as an important part of a well-structured Marketing team - that combines Social Media, Design, Web Development, and Demand Marketing professionals.
Sounds like this might be for you? Let’s talk!
🚀 It would be fantastic to see the outcomes of your work. If you have a portfolio that includes your different content pieces, we'd appreciate you adding a link or files to your application. It can also just be a few links to various work samples you wrote over time!
We are:
• Ambitious and innovative. We never settle. We always look for better ways of doing things.
• Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
• Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment.
• Growing fast. You’ll have a lot of autonomy and impact as we grow.
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At Zowie, we believe in pushing the limits of customer experience, and we are on the lookout for a talented Content Strategist to join our innovative team in New York, US. As part of Zowie, you'll dive into the world of AI solutions, where top brands rely on our technology to enhance their customer care by over 1.2 million conversations every month! This role is all about crafting engaging content that speaks to our audience and showcases the unique value of Zowie's services. You'll take the helm as the Editor-in-Chief of our marketing materials, directing a comprehensive strategy that spans blogs, ebooks, webinars, and more. If you’re passionate about storytelling and have a knack for driving audience engagement, this is your moment. Collaborate with a dynamic Marketing team comprised of Social Media, Design, and Demand Marketing professionals to ensure we resonate with our audience. Also, you’ll be responsible for managing the content calendar, analyzing performance metrics, and adapting our strategies continually. If you have a strong writing background, project management skills, and a flair for creating compelling content across various formats, we’d love to hear from you. Bring your creativity and curiosity to Zowie, where you'll play a crucial role in how people understand and embrace the transformative power of AI in customer service. Excited? Let’s chat about making waves together!
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