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Job details

Focal Support Engineer

Zscaler is looking for an experienced Focal Support Engineer to join their Customer Service team, helping enterprise customers navigate technical challenges in a hybrid work environment.

Skills

  • Network troubleshooting
  • SSL, HTTP/HTTPS troubleshooting
  • Layer 2-4 networking concepts
  • Authentication systems knowledge

Responsibilities

  • Deliver superior support experiences for customers
  • Collaborate with Technical Account Managers and account teams
  • Troubleshoot networking and support issues
  • Build customer trust and understanding of their history

Education

  • Bachelor's Degree in Computer Science or related field

Benefits

  • Various health plans
  • Time off for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$127500 / YEARLY (est.)
min
max
$105000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

773 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$105,000/yr - $150,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 31, 2024

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