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Senior Sales Engineer - job 1 of 4

Zscaler is looking for an experienced Senior Sales Engineer to join their Japan Sales Engineering team, responsible for providing technical expertise to enterprise customers.

Skills

  • Technical Sales Expertise
  • Security Networking Solutions
  • HTTP and Web Technologies

Responsibilities

  • Provide technical expertise and advice to enterprise customers
  • Take total ownership of the technical sale and processes
  • Independently deliver sales pitches, technical and whiteboard presentations

Education

  • BSCS or equivalent

Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks
To read the complete job description, please click on the ‘Apply’ button
What You Should Know About Senior Sales Engineer, Zscaler

Join Zscaler as a Senior Sales Engineer in Tokyo, Japan, and be a key player in transforming enterprise security! At Zscaler, we embark on a mission to make the cloud a safe and enjoyable place for businesses, impacting thousands of customers worldwide, including 40% of the Fortune 500. You will provide vital technical expertise and advice to enterprise customers, guiding them through the intricate processes of our advanced Zscaler Zero Trust Exchange™ platform. The role involves taking complete ownership of technical sales, independently delivering compelling sales pitches, and showcasing your presentation skills through dynamic technical and whiteboard demonstrations. We're looking for someone with a Bachelor’s degree in Computer Science (or equivalent) and over seven years of experience in Pre-Sales roles, along with at least three years in selling security or networking solutions. Knowledge of web-related technologies and hands-on experience with various operating systems are essential. If you thrive in a fast-paced, collaborative environment and are passionate about technology and innovation, you’ll feel right at home at Zscaler. Plus, we cultivate a supportive workplace that celebrates diversity and inclusion, ensuring all voices are heard. Ready to take your next step with us? Join Zscaler to contribute to a secure, cloud-enabled future where you can make a genuine difference!

Frequently Asked Questions (FAQs) for Senior Sales Engineer Role at Zscaler
What does a Senior Sales Engineer at Zscaler need to do?

As a Senior Sales Engineer at Zscaler, your primary responsibility will be to provide technical expertise and advice to our enterprise customers. You’ll own the technical sales process, which means delivering persuasive sales pitches and creating engaging technical presentations that demonstrate the power of our cloud security solutions.

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What qualifications are required for the Senior Sales Engineer position at Zscaler?

To be considered for the Senior Sales Engineer role at Zscaler, candidates should have a Bachelor’s degree in Computer Science or a related field, as well as more than seven years of experience in Pre-Sales or systems integration roles, with at least three years focused on selling security or networking solutions.

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How does Zscaler support its Senior Sales Engineers in their roles?

Zscaler facilitates a nurturing environment where Senior Sales Engineers can thrive by providing access to advanced training, collaboration tools, and resources that help enhance technical knowledge and sales skills. By working closely with the sales and go-to-market teams, you’ll receive ongoing support in delivering compelling solutions to clients.

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What skills will make a Senior Sales Engineer at Zscaler stand out?

To excel as a Senior Sales Engineer at Zscaler, experience with routing, switching products, and a strong understanding of SaaS-based technologies and network security are beneficial. Additionally, solid presentation skills and the ability to troubleshoot various systems, including macOS, UNIX/Linux, and Windows, will set candidates apart.

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What is the company culture like at Zscaler for Senior Sales Engineers?

Zscaler fosters a vibrant company culture that values diversity, inclusion, and employee well-being. Senior Sales Engineers can expect a collaborative atmosphere where ideas are shared freely, and creativity is encouraged as everyone works together towards a common mission of securing the cloud.

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Common Interview Questions for Senior Sales Engineer
Can you explain your experience with technical sales in a Pre-Sales role?

In your response, highlight specific experiences where you successfully managed the technical sales process. Discuss how you’ve tailored presentations to meet customer needs and how you addressed common technical questions during sales pitches.

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What approaches do you use when presenting technical concepts to non-technical stakeholders?

Detail your strategies for simplifying complex technical information and how you utilize analogies, visuals, and practical examples. Mention your experience adapting your communication style based on the audience’s expertise level.

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Describe your understanding of the Zero Trust security model.

When answering, provide a clear explanation of Zero Trust principles, emphasizing the importance of verifying every request, minimizing risk through least privilege access, and how Zscaler implements this model in their solutions.

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How do you prioritize and manage multiple sales opportunities at once?

Showcase your organizational skills by discussing tools or methods you use for tracking progress and priorities. Explain how you balance your time effectively to ensure that each opportunity is given appropriate attention.

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What strategies do you employ when troubleshooting customer issues?

Discuss a methodical approach to troubleshooting, highlighting how you analyze the problem, gather information from clients, collaborate with technical teams, and ensure follow-up until resolution.

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Can you provide an example of a challenging sale you closed?

Share a detailed story about a specific sale that presented challenges, outlining the situation, your approach, and the tactics you applied to ultimately win the deal. Highlight the outcomes and what you learned from the experience.

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What role do you think collaboration plays in the success of a Senior Sales Engineer?

Articulate the significance of teamwork, not just within the sales engineering team, but also with wider sales and marketing functions. Provide examples of how collaboration has led to successful outcomes in your previous roles.

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How do you keep up-to-date with industry trends and security technologies?

Talk about the resources you leverage, such as industry publications, online courses, seminars, or networking events. Emphasize your commitment to continuous learning and how it benefits your role at Zscaler.

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What excites you about working for Zscaler?

Convey your enthusiasm for Zscaler’s mission to secure the cloud. Reflect on how the company's innovations align with your personal interests and career goals, and how you envision contributing to their success.

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Why do you think diversity is important in a technical sales role?

Share your perspective on how diverse teams foster creativity and innovation, which is especially important in technical fields. Discuss how varied experiences lead to better problem-solving and customer engagement.

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Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Family Medical Leave
Paid Holidays

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

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Full-time, hybrid
DATE POSTED
December 23, 2024

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