Market Development Manager (Dallas/Fort Worth)

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Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned

Facilitates patient census growth by providing superior customer service and admission support to referral sources and admission support to referral sources and patients.
Conducts one on one contacts with patients identified for admission to USRC facilities in order to market our services and facilitate admissions.
Facilitates and coordinates the admission process for all patients being referred for Dialysis Services and provides outreach to hospitals and physician offices in the defined market to facilitate a timely admission.
Collaborates with physicians and hospitals to obtain information necessary for outpatient placement,
Escalates admissions issues and problems according to the established procedures to ensure timely resolution.
Works with dialysis facilities to accommodate shift requests as appropriate.
Builds and maintains knowledge of insurers, payor groups, MSOs, and other referral sources within the assigned market.
Develops and maintains an extensive knowledge of the dialysis business and the support services provided by the clinics within the assigned market.
Collaborates with internal and external resources to provide new patients and referral source partners with renal education as requested by the referral source or patient.
Required to comply with all applicable company policies and procedures, local, state and federal laws and regulations.
Communicates regularly with Vice President Business Development regarding program status, customer service issues, and obstacles (both internal and external to USRC) affecting the referral and admissions process.
May refer to senior level staff for assistance with higher level problems that may arise.
Additional tasks and duties as assigned by Vice President Business Development.
Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
Regular and reliable attendance is required for the job.

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

Bachelor's degree preferred; degree in finance, decision sciences, business or another analytical disciplines strongly preferred.
Three years experience with multi location healthcare preferred; other relevant experience will be considered; previous dialysis experience a strong plus.
Proficient with all Microsoft Office products, including Outlook and Word.
Advanced analytical skills required; Excel

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About Market Development Manager (Dallas/Fort Worth), U.S. Renal Care

As a Market Development Manager at US Renal Care in the vibrant Dallas/Fort Worth area, you'll take on a pivotal role in facilitating patient census growth and enhancing our admission support. Your responsibilities will include establishing meaningful connections with patients identified for admission to our facilities, effectively marketing our dialysis services, and ensuring that the admissions process runs smoothly. You'll collaborate with local hospitals and physician offices, advocating for timely patient placements and leveraging your extensive knowledge of the dialysis sector. Additionally, working closely with our Vice President of Business Development, you'll address any challenges that arise during the referral and admissions process, fostering strong relationships with insurers and other referral partners. We’re looking for someone who thrives in a teamwork-oriented environment and champions excellence in customer service. Your proactive approach to building relationships, along with your analytical skills, will be vital for success in this role. A Bachelor’s degree in a relevant field and three years of experience in multi-location healthcare, along with proficiency in Microsoft Office – especially Excel – is preferred. Joining US Renal Care means being part of a dedicated team that values collaboration and strives to provide exceptional care to our patients. If you're ready for an exciting career move, we’d love to chat with you!

Frequently Asked Questions (FAQs) for Market Development Manager (Dallas/Fort Worth) Role at U.S. Renal Care

What are the responsibilities of a Market Development Manager at US Renal Care?

The Market Development Manager at US Renal Care is responsible for facilitating patient census growth through excellent customer service, managing the admission process for dialysis services, and developing relationships with referral sources. This role involves coordinating admissions, conducting outreach to hospitals and physicians, and ensuring timely communication to resolve any challenges in the admission process.