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Director, Channel Sales

About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.


The 1Password Partner team proactively works to support our partner ecosystem to get the most value in their investment in security and privacy by establishing long term strategic relationships and acting as a trusted advisor. Partners are a core focus for the future growth of 1Password.


Reporting to 1Password’s Head of Partnerships, the Director, Channel Sales will be responsible for expanding our channel partner relationships to drive revenue growth and expand market reach through key geographies. This is a complex, senior partnerships role that requires an artful balance of program development and relationship management in order to deliver a set of scalable partner centric, revenue generating partnerships.


This is a Remote opportunity within Canada and the United States.


What we're looking for:
  • High Growth at Scale – Track record of leading channel teams through rapid growth. Develops processes and strategies that enable the channel organization to scale with the business.
  • Operational Rigor – Experience implementing complex strategy and operational improvements. Takes a data driven and efficiency-oriented approach to sales operations. Measurable success in improving sales enablement, hiring practices, productivity, sales strategy and programs.
  • Strategic Builder- this executive will be a team builder, team player, and a leader. To be effective in this role, you will have the personal drive and enthusiasm to successfully navigate a growing company in an evolving marketplace.
  • SaaS – Experience within a cloud-native, technical infrastructure SaaS business, and track record of managing a predictable and repeatable recurring revenue business model.
  • 5- 7 years of relevant partnerships, sales or business development experience with 2+ years experience directly managing people Channel Sales Managers.


What you can expect:
  • The Director of Channel Sales is responsible for developing, implementing, and managing the channel sales strategy to achieve company sales objectives
  • This role will focus on driving revenue growth through the development and management with key channel partners
  • The ideal candidate will have a proven track record of success in channel sales management and the ability to build and maintain strong relationships with partners
  • Develop and maintain strong relationships with existing partners to drive mutual growth
  • Performance Management: Monitor, analyze, and report on the performance of channel partners
  • Implement performance improvement plans and strategies to maximize sales and profitability
  • Training and Enablement: Provide ongoing training, support, and resources to channel partners to ensure they are well equipped to sell and support the company's products and services
  • Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure alignment and support for channel partners
  • Market Analysis: Stay informed about industry trends, competitive landscape, and market conditions to identify opportunities and challenges in the channel sales environment
  • Proven success in driving comprehensive channel sales to achieve revenue targets and expand market presence
  • Build & develop a world class channel partner team that drives sell through and sell with strategies for distribution and resale implementation of our solutions
  • Recruit, develop, and drive business with key industry and market leading distributors & resellers,.
  • Lead implementation of systems, programs and tooling to support channel partners with means to competently represent, support and implement our solutions and efficiently conduct business with 1Password
  • Develop short and long-term market strategy and forecasts through analysis and interpretation of results and communicate partner activities, execution and productivity with the senior management team.
  • Work cross functionally with product, finance, people team and operations to secure the necessary support, resourcing and operational capabilities for highly effective channel sales programs and delivery
  • Leverage strong channel relationships, consistently collecting and providing feedback on partner and channel customer needs, market trends, and opportunities for continuous process, product, and solution improvement.
  • Recruit, inspire, lead, mentor, motivate and instill operational rigor into the channel organization, to capitalize on the market opportunities


USA-based roles only: The annual base salary for this role is between $179,000 USD and $242,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


Canada-based roles only: The annual base salary for this role is between $168,000 CAD and $228,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.


We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average.


What we offer:


We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:


Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending allowance

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage


 Growth and future 

> 📈 Company equity for all full-time employees

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions

> 🔑 Free 1Password account (and friends and family discount!) 


Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly


You belong here.


1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.


Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.


Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.


Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.


1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing nextbit@agilebits.com with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.

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What You Should Know About Director, Channel Sales, 1Password

1Password is on the lookout for an exceptional Director, Channel Sales to join our family! At 1Password, we believe that managing and protecting important information should be straightforward, and we’ve made it our mission to help both businesses and individuals unlock smart access to their digital lives. In this remote role based in the US or Canada, you'll be at the forefront of expanding our channel partner relationships. Your efforts will focus on driving revenue and market growth, all while maintaining our core values of simplicity and human-centric problem-solving. As part of the Partner team, you will leverage your expertise in recognizing strategic partnerships and nurturing them to ensure mutual success. Your experience in leading teams through rapid growth will be crucial as you develop processes to streamline channel sales. We’re looking for a candidate who can foster robust relationships with partners and ensure they feel supported in our 1Password ecosystem. Expect to dive deep into performance management, provide insightful training, and work collaboratively across teams, ensuring we maximize our partners’ success. If you have a strong SaaS background and are motivated by creating a lasting impact in a growing company, we want you to help us shape the future of digital security. Come join us, and let’s unlock peace of mind together!

Frequently Asked Questions (FAQs) for Director, Channel Sales Role at 1Password
What are the key responsibilities of the Director, Channel Sales at 1Password?

The Director, Channel Sales at 1Password is primarily responsible for developing, implementing, and managing the channel sales strategy to meet company sales objectives. This includes driving revenue growth by building and managing relationships with channel partners. Your role will involve performance management, ongoing training, and resource provision to ensure channel partners are equipped to sell effectively. You will also collaborate closely with internal teams to align support for our partners and stay informed about the industry's trends to identify potential growth opportunities.

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What qualifications are required for the Director, Channel Sales position at 1Password?

To qualify for the Director, Channel Sales role at 1Password, candidates typically need 5-7 years of relevant partnerships, sales, or business development experience, with at least 2 years directly managing Channel Sales Managers. A proven track record in a SaaS environment is essential, alongside experience in operational strategy and scalable processes that drive team growth. An effective team builder and strategic thinker will thrive in this position, contributing to 1Password's mission to create a digital space that's safer and simpler for everyone.

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How does the Director, Channel Sales contribute to partner success at 1Password?

The Director, Channel Sales plays a pivotal role in partner success at 1Password by implementing performance management strategies that monitor and enhance partner performance. This position also involves providing ongoing support and training that ensures partners are well-prepared to effectively represent and sell 1Password solutions. By fostering strong relationships and gathering insights from partners, this role contributes to continuous improvement and adaptation of sales strategies that align with market trends.

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What is the compensation structure for the Director, Channel Sales role at 1Password?

The compensation for the Director, Channel Sales position at 1Password varies based on location. For USA-based roles, annual base salaries range from $179,000 USD to $242,000 USD, complemented by participation in our benefits program, including health, dental, and 401k plans. For Canada-based roles, the expected salary ranges from $168,000 CAD to $228,000 CAD, with similar benefits. We ensure compensation reflects fair market value and internal equity, taking individual experience and skill sets into account.

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What makes working as the Director, Channel Sales at 1Password unique?

Working as the Director, Channel Sales at 1Password is unique because you are at the helm of transforming how businesses cultivate and manage their partnerships in the security sector. With our remote-first culture that values collaboration and innovation, you'll have the opportunity to make impactful changes that drive the company's growth while working within a supportive environment. Your feedback will directly influence our partner strategies, positioning you as a key player in redefining digital security and fostering a safer online future.

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Common Interview Questions for Director, Channel Sales
Can you highlight your experience leading channel sales in a SaaS environment?

In answering this question, focus on specific experiences you have in a SaaS company, elaborating on your strategies for success and how you nurtured partner relationships. Share metrics demonstrating growth and effectiveness in previous roles, specifically relating to channel sales.

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How do you develop training programs for channel partners?

It's important to discuss your method for identifying training needs, deciding on formats (online, workshops), and ensuring the material is actionable and relevant. Explain successful examples that led to improved partner performance.

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What strategies have you used to enhance partner performance?

Discuss your experience with data analysis and performance metrics that you’ve used to identify gaps and successes. Detail how you implemented performance improvement plans and the resulting impacts on revenue and partner satisfaction.

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How do you balance relationship management with operational efficiency?

Provide insight into your approach to maintaining strong, strategic relationships while also driving operational improvements. Incorporate examples of how you've successfully managed both elements without compromising quality or growth.

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What do you consider when analyzing market trends for channel sales?

Discuss the specific factors you analyze, such as competitor analysis, industry reports, and customer feedback. Relate how these insights inform your sales strategies and the decisions you take regarding channel partnerships.

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How do you keep your channel partners motivated?

Share specific tactics you’ve used in the past, such as incentive structures, ongoing support, recognition programs, or consistent communication. Real-life success stories will make your answer more impactful.

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What do you think are the key qualities of a successful channel partner?

Discuss qualities such as adaptability, commitment to mutual growth, strong communication, and strategic alignment with your company's vision. Highlight examples of partners who embodied these traits and was particularly successful.

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How do you ensure alignment between channel partners and internal teams?

Explain your communication strategy and efforts to ensure all teams share a common vision. include details about how you facilitate collaborative efforts and share data-driven insights to guide partners effectively.

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Can you talk about a challenge you faced in managing channel sales and how you addressed it?

Be prepared to discuss a challenging situation, emphasizing your problem-solving mindset. Detail the steps you took to address the challenge, the outcomes, and what you learned from the experience.

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What systems or tools have you implemented to support channel partners?

Mention specific CRM systems, sales enablement tools, or training platforms you’ve utilized in past roles. Provide examples of how these tools improved operational efficiency for channel partners and strengthened their capability to sell.

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1Password is a software technology company that streamlines online navigation by memorizing and auto-filling web forms with passwords, credit card details, and addresses at the click of a button.

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BADGES
Badge Diversity ChampionBadge Flexible CultureBadge Future MakerBadge Innovator
BENEFITS & PERKS
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
February 26, 2025

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